I have previously done business with Superior and was satisfied with their work so I signed up for…read moretheir gutter cleaning service. Unfortunately this was not a positive experience and ended with a somewhat threatening call from the owner. Two guys showed up to clean the gutters and were here for less than 15 minutes. After they left I quickly inspected a section of the gutters and found that the downspouts were not cleaned at all and there was still dirt and leaves in the gutter. I took some photos and contacted Superior to dispute the invoice as the work was not completed correctly. The person I spoke with saw my pictures, agreed the work was substandard and offered to send their employees back out. I didn't want them back on my roof, potentially upset about being called out for sub par work so I refused and said I didn't want to pay the invoice. The office employee said they would have someone call me to discuss further. After three weeks with no response I called again and was told I would receive a call. Two weeks later the owner called me saying he has pictures showing the work was completed correctly and that they do not clean downspouts. He said he wasn't going to discuss the issue any further and if I refused to pay the invoice he would send it to collections. With no recourse outside of litigation, which would be costly and unjustified over a $100 invoice, I reluctantly paid it. I have video footage from my security cameras to prove my claims as well as a couple of pictures following the job. I want others to be aware of my terrible experience and to be careful if you choose to do business with this company. After speaking with others who have done business with this company and reading other's reviews, intimidation seems to be a common tactic along with substandard work. I will no longer be doing business with Superior and caution others to do so at your own risk.

Great work on our home today. I especially appreciated the ways that team leader Kelon kept me…read moreinformed prior to Superior's arrival at our home and then as they were proceeding with the work. Top marks for customer service while on the job. Were's prepared for the next rain!

Had them install 3 windows a few years ago and they were my go-to for the next 3 windows. Have…read morealways been very responsive to my calls & emails. Pleased that they were upfront about the expected delivery and installation dates.

I highly recommend Ben and his team if you're looking for new Windows, sidings and roofing!read more

Trying to get the house ready for the holidays, I had a few small projects that I did not want to…read moredo, so experts were called. Chris filled the request for two televisions to be harnessed to two different walls upstairs and downstairs. The work went quickly and was done professionally, and I am delighted. Chris was easy to talk to and made me feel at ease as he completed the work requested throughout the house. My request was answered promptly. Work was done professionally. I have already requested more quotes from this contractor so that I can continue working on projects throughout my home.

From the owner: Going above and beyond we do not limit ourselves to the immediate area… wherever your home or…read moreproject is we’re here to offer our expertises. We proudly trade marked the phrase “Black Hills Classically Trained” …. with some of the most extreme weather patterns in the region we are trained to handle all interior and exterior residential projects alike; spring, summer, winter or fall. We pride ourselves on top notch services with an eye for detail. From the beginning design stages all the way up to the final clean up of your project we work in close communication with you to ensure a smooth and positive experience. Customer satisfaction is our top priority which shows through our lengthy list of loyal return customers. Give us a call or shoot us an email today for all your residential new build, remodel, restore, handyman, and general contractor needs. No project too big or too small.. we do it all!

Update: It took filing a complaint with the BBB and the SD State's Attorney office for the company…read moreto finally agree to give us a full refund. They came out and reclaimed their door, but they withheld funds for a few weeks insisting that I remove my online reviews. I told them that wasn't going to happen and I would take legal action if I didn't receive a refund since they now had my door, which they finally did. I am appreciative that 12 months after this engagement started that they finally did the right thing, but it took a lot of time and persistance. I have raised my rating from a one star to a two star.

High quality work with top notch customer service. Everyone I encountered at Hagen Glass was…read morehelpful. Highly recommend.

We recently had a complete renovation done by Ghost Canyon Exteriors and are extremely happy with…read morethe quality of the work. They removed old shingles and stone and replaced with new siding, rebuilt the front porch deck, added stained cedar support columns, installed new deck railing (front and back decks), replaced the front door and window, installed all new soffits and gutters, and repainted the entire house. Customer service and communication were also top notch. If we had a question or concern, someone always responded quickly. The workers on site were courteous and always picked up at the end of each day (moving equipment and supplies out of driveways/walkways and making sure any nails or debris were cleared away). Ghost Canyon also kept us up to date on when to expect each phase of the project to start and finish. If we need any work done in the future, Ghost Canyon Exteriors will be our first choice.

Ghost Canyon Exteriors did an outstanding job residing our house. The job was done quickly and the…read moreworkers were very friendly! Kevin is amazing to work with and very helpful with any questions asked. We absolutely love the new look. I can't say enough about how much we love the new look and the friendly and efficient service. Thanks Kevin and crew!!

These guys will absolutely steal your money. Once they get your deposit, you will never be able to…read moreget a hold of them again.... And if they accidentally pick up the phone, they will tell them that your windows or sunroom just got ordered due to some unforeseen issues. Lots of consumers, in Rapid City have already been ripped off by these guys. Buyer beware!

I hired them to installation of windows, sliding doors, back deck and balcony. That was January…read more25, 2022. The only thing I have received from MidWest home Improvement is my $17000.00 in cashed checks. Beware!! After you pay them the down payment this company absolutely will not return phone calls, Dallas Nix owner will not respond to emails and his cell phone voicemail is always full. Roger Weinhaus is supposed sales.. which I do not believe- I believe they are in the in the shady business practices together, Gather resources before hiring anyone associated with this company.

Excellent work on our roof! We have been trying to have repairs done to our roof for three years…read more So many contractors wouldn't even call us back, those that did wouldn't show up for appointments, and then the tiny fraction who came to look at our project would never schedule. Grant Bolt Roofing did a fantastic job and relieved so much of our stress. Beautiful work!

From the owner: We Know Roofs! If…read moreyou are in need of professional roofing services in Rapid City or the Black Hills, call Grant Bolt Roofing first. From storm and hail damage repairs to residential and commercial roofing we have you covered! Grant Bolt Roofing offers a wide variety of roofing services including residential roofing, commercial roofing, and storm repair. Our professional roofing business has provided reliable service in the Black Hills region for over 43 years. We serve both commercial properties such as schools, churches, and office buildings, as well as residential properties. Our qualified team will make sure that your property will receive the best possible craftsmanship and materials.

they work fast and are very clean, and very profesional and they are really nice, really liked…read moretheir work

From the owner: We care more about giving you a good service and keeping your property free of dangersread more