I authorized what was presented to me as a "labor" charge for my vehicle, with the understanding…read morethat the issue would be addressed. After paying, no repairs were completed and the vehicle was returned in the same condition. The charge turned out to be for diagnostics only, but it was not clearly distinguished as such. Accurate labeling and clear communication are critical when customers are making decisions about vehicle repairs. I recommend confirming in writing exactly what services are included before approving any work.

I do not recommend this place to anyone! I warn everyone I know to not go there. They recommended a…read morepricy fuel pump repair for our truck and to this day that part still has not been replaced by anyone!!! Not impressed by them at all.

Sheffield is both dependable and honest. Regardless of your level of knowledge of car repairs, they…read morewill give you exactly what you need and recommend if you involve another vendor if it's not something they can do for you. You can't beat that confidence in many places today but you can here!

The Team at Sheffield Automotive are Outstanding and their Service is Excellent. I highly…read morerecommend them for all of your automobile services and repairs. Charles K

I needed new headlight bulbs properly aimed, and contacted many auto repair shops in Columbus…read more Every single one of them blew me off, stating that they were too busy, etc. Williams responded and traded messages with me. I took my car there a couple of days later and Bogie (his nickname) took care of my car and charged a fair price. In a city full of auto repair shops that don't care about customer service unless they can overcharge for large repairs, Williams was a breath of fresh air.

From the owner: 7068888420 Regina 7065306850 Adrian read more

Fast Response from time I sent the request. Very Professional and courteous. Very thorough in…read moreexplaining process.

30 June 2026, After an inspection by a certified ASE MIDAS mechanic, my rack and pinion assembly…read morewas installed incorrectly and will cost me over 5 thousand dollars to repair for what JP AUTOMOTIVE installed incorrectly. 1 June 2026, Thanks. They had my 2009 Honda Ridgeline for over seven days to correct the installation of the Rack and Pinion Steering unit they installed on the 15th of May 2026. Thanks for picking up my Honda Ridgeline 7 days after the 24th of May for a follow-up on the 1st of June 2026. I'm still experiencing steering issues with the installation and underbody noises. I won't be returning for any future mechanical services due to the inconvenience of this issue. Yes, in the past, they did do a superb job, but it's time to move on after this SNAFU. One Star is in order! Thanks, I won't refer anyone to this Columbus, Georgia location ever after paying over 5 thousand dollars for future corrective repairs! Show less

Needed a rear main seal and starter replaced. He answered the phone and told me that this was…read moresomething he could not do. i am thankful that he did not waste my time and was honest about what he could and could not do.

Don't use this company. They will take your money and not repair your vehicle. They will ignore…read morecalls and texts. They don't have a physical address. Scammers. They were supposed to replace a part on my friends car. Showed up got the money for the part and disappeared.

They do great work and I love it that they will let me buy my own parts to keep the repair…read moreexpensive down. They only got a 4 star because I was told on the phone that they gave a military discount. Once the work was completed, the check out guy claimed that he did not know anything about a military discount. Used the old bait and switch trick on me

We have trusted Gary and his crew for over 20 years and he has done us very well.his parts & labor…read moreprice quotes are very competitive and has a quick turnaround but, you have to get there early because they operate on first come first served. During summer daylight savings time he opens at 7 a.m., and as the days get shorter "ie" dark at 7 a.m., they open at 7:30 but, get there early in order to get your vehicle back soonest time possible.