Fast, friendly, good value. I had a technician at the Country Club location in Nanaimo remember me…read morefrom my visit a year previous and asked specific follow up questions from our previous conversation. The team there is efficient and I will continue to give them my business.

Callum and his fellow associates are always exceptional for service, demeanor and efficiency. We…read moreare so happy to have this service in Parksville! What would we do without you? A+ Reasonable prices too!

I had an excellent experience at Jiffy Lube. The technician checked my mileage and honestly advised…read moreme that I wasn't due for an oil change for another 3,000 km, rather than recommending unnecessary work. He also replaced my wiper blades free of charge. Friendly, professional, and honest service like this is hard to find. Thank you for putting customers first. Highly recommended!

Quick, efficient oil change. Professional and knowledgeable staff. Highly recommended!read more

Mar 9, 2026 I have…read morejust purchased and had installed a set of Nokian One 100H tires (215/70/R16) for my Honda CR-V (FWD only). I had asked for a recommendation for tires that would provide a softer more comfortable ride than my existing Nokian all weather set and be very good in the rain. I found the existing ride to be very harsh, especially going over depressed manhole covers and typical Nanaimo road patches. I had some slim hope better tires might produce enough improvement to at least notice so as to justify my somewhat earlier than needed purchase. I would like to say how pleased I am at the resulting improvement. The new Nokians were even smoother on smooth pavement and over my "favourite" set of 3 sequential road patches on Jinglepot the car produced just a muted bump instead of the harsh bone shaking bang from the old all weathers. I haven't had the opportunity to test the new ones in the rain yet (soon will I think) but I can say even on dry pavement I've noticed improved traction. Thanks to all the staff who helped with the recommendation, scheduled the appointment, and did all the install work. Once again Kal Tire 682 (6590 Island Hwy N) has come through for me. Russ Macdonald

Huge thanks to John Earhart at Kal Tire Norwell Dr. Location. He went above and beyond to help us…read morein a very stressful situation. We didn't even buy tires. John crawled under our suv to take pictures and helped us get the vehicle safely drivable before we left on a long trip home. I would recommend this Kal Tire location to anyone for all their products. very friendly and caring staff. Thanks again John

These guys helped out my boyrfriend when in a serious crunch getting towed from BC ferries lineup…read more They've been considerate about repairs needed and not needed just yet, consulting in detail, considering cost and quality. Appreciated their communication and repair skills, and kindness. Many thanks!

RON IS THE BEST HANDS DOWN ! I am constantly overcharged from other places , recommended services i…read moredon't need , am told to do maintenance wayyy before maintenance is due , waiting forever , sometimes days to get my vehicle back, etc etc etc . Ron got me in for my brakes that needed hours within me calling about it , I normally would have to arrange a ride home and wait a full day if not multiple days for basic things like coolant flush and oil changes at laird Wheaton , at Mid island automotive I was in and out so quickly I just sat in the lobby and chatted with Cammy the lovely woman that works at the front desk and was treated to coffee and a Christmas chocolate while the men worked their magic , I was shocked at how quickly the service was . The price was very reasonable and I left there happy and not feeling ripped off like every other place I've been in Nanaimo , they topped off my fluids as well . Ron and his team were extremely accommodating, kind , informative and knowledgeable. I would highly recommend Mid island automotive to friends , family or anyone needing some work done on their vehicle , I'm sure you will be as satisfied with their work as I was . Thanks so much to all the staff at mid island automotive!

Unfortunately although yesterday I gave a glowing review to the branch on Victoria Trail, today I'm…read moremad as a wet hen. If I could give 0 stars I would. This morning my car had 3 flat tires, so not particularly happy today after being sent off yesterday thinking all was well. I called and spoke to Jeff and first he asked me if I could bring the car down. I said yes after I pumped up the tires. Then he said they couldn't do it today or tomorrow as they were fully booked. I understand this is a busy time, but then to be further told by him to go elsewhere when I trusted them to make sure they were leak free and good to drive on is extremely annoying. Why is it so hard to find a good tire shop in Nanaimo? Just heard from the new shop (not the one I am complaining about) that none of the tires were on the bead (I think that's the correct terminology) so had to be removed from the rims, the rims cleaned, and had to be reseated. I was prepared to pay for that yesterday but not today. I had told Jeff I had just purchased the rims and tires on Marketplace. He looked at the tires on my car and the ones on the "new to me" rims and advised me to keep the tires that came with the rims, which according to the shop I went to to fix the bad bead issue were from 2012. I can only assume this was to spare the time to remount them on the new to me rims. Did he not know that yesterday? And how, in good conscience, could you send me off with those tires which the new shop showed me were cracked and old? At least now I will have new tires too. You lost a sale on that too, Kal Tire. Thanks for doing a horrible job and possibly putting my life at risk. If I'd gone on the highway like this, I shudder to think what might have happened.

Five star review,I had a flat tire on my work van and we noticed it 3pm Saturday afternoon,I…read moremanaged to inflate the tire and drove the to cal tire and it was repaired no charge as we purchased the tires from Cal Tire. Great service now we can work on Monday. Jack olsen JLO electrical services ltd.

I've visited my local Jiffy Lube with my car several times for oil changes and transmission fluid…read more They are prompt with service and does exactly what is asked for, with no "up sale" pressure to get more done. I will continue to visit.

Dragon got me in last minute and diagnosed my issue. He had some time the next day and made it…read morework. Ordered the part and did the install. I was a little early for my appointment. He moved my car in and performed the repair. His labor estimate was very well done. He came in $50 less than his previous estimate! If you live in Nanaimo and need a mechanic, I strongly recommend Cam at Dragon's Auto!

Needed new Breaks and routers for my Jeep they did an amazing job 500$ and Dodge wanted a 1,000$ so…read moreguess where I'm not going anymore!!

Midas (Departure Bay Location Only):…read more I only went to this location because of the close proximity to my house. While the front end staff are friendly and accommodating. I will never go here again. After spending lots of $$$$ and giving them multiple chances; here is what has been consistent: -The Quality Control and Checklists of their work is well below par with each visit, I found parts paid for but not installed. -Each visit resulted in missing OEM parts, or parts not completely installed or parts even coming off my vehicle. -The owner is an absolute condescending, arrogant, person. -They overpromise and never deliver, I'm still waiting for a return/follow up call after I have reached out to them 4 times. The Hammond Bay Location; however, does deliver.

I was on a road trip from California to Vancouver and on the ferry to Vancouver Island a man…read morenoticed that there was a piece of plastic hanging down from the front end of my car underneath. It is a low sedan and it was scraping the ground. I did not know what to do , I could not refasten it or tear it off. I called a Lexus repair shop and they were busy for days. I called Midas and ask them if they could look under and fix it and they squeezed me in in about an hour from when I called. They fixed it immediately and did not charge me. There is a woman that's running the shop there and she seems very efficient. It really was a good feeling to be taken care of so soon and not charged. I haven't had the best experiences with Midas back inCalifornia.

Very impressed by the care and service the owners took to help us get my daughters jeep clean! Took…read morethe time to show her the best way to get it sparkling clean ! Super friendly and professional ! Clearly put their customers first! Thank you !!