Amazing service !!!!! The selection is always up to par, the value of purchase is chefs kiss, thank…read moreyou thank you thank you Gwen and her manager had amazing .

Buyer beware. I think returns for 30 days from time of receiving the items is more or less standard…read morebut their website states "30 days from time of purchase". After my items took 1 week to actually arrive, I ended up missed the return date by 2 days thinking it was 30 days from arrival. I spoke with 2 people in customer service including a manager who said there's nothing they can do and that they have negative feedback on this all the time. FWIW

This is a great store when you're in the need of something cute for your home or your body. The…read morecustomer service is great at the checkout counter, but pretty nonexistent in the rest of the store. But a lot of people, me included, kind of prefer that. I'll find someone when I have a question. I think the selection here is pretty great! And the sale selection downstairs especially! So many things to look through. The value may not be the best, but when you're looking for something specific and they hit the mark, it's great! I needed some black, flower earrings for a party and they had the perfect pair! I also found some adorable olive earrings.

I have TRIED with this Anthropologie but its always an awful experience. I live 3 BLOCKS from this…read morestore and as soon as I arrive I feel like I'm being stared at and like they're waiting for me to steal something? What an awful feeling, Anthropologie is nice but it isn't high end lol. When I lived in the city, I would go to the Anthro in rock place. Never felt a weird vibe there but this location has plenty of it. No thanks.

I visited the store on May 31, 2026, with the intention of making a purchase, but unfortunately, my…read moreexperience fell far below the level of service I would expect from Louis Vuitton. Upon entering the store, no team member acknowledged or assisted me. After waiting for some time, I had to ask a security guard to help me find a sales associate. Once I was finally assisted, the associate appeared uninterested in helping and made little effort to show me products or explore available options. I was repeatedly told that several items were sold out, despite the Louis Vuitton website indicating that they were available in-store. I purchased two belts, and one of the belts provided to me was the display model rather than a new item. Additionally, when I requested to see a passport holder, I was informed that it was out of stock. However, I noticed the item displayed on the wall and pointed it out to the associate, who then responded that it might actually be available. Overall, there was very little effort made to assist me or provide the level of customer service associated with the Louis Vuitton brand. This was, without question, the most disappointing experience I have ever had at a Louis Vuitton store.

excellent service, I wanted to get my LV passport holder hot stamped and they had 2 options: NYC…read moreSoHo or NYC, I had 2 passport holders so I did one of each, both in gold. They hot stamped while I was shopping at the store, within 30mins.

We stopped in this store after a long walk on the high line and little island. It was about 90…read moredegrees out and we were admittedly sweaty. Ia am also overweight right now and not feeling myself, not sure if that was a factor. The sales associates hardly acknowledged us except to look us up and down in what felt to me (and my friend) as a "judgy" way. We were not offered help with anything or even greeted when we came in the store. My friend felt I shouldn't say anything to the company as it wasn't "overt," but if we both felt it, it was real and not great customer service.

Terrible customer service (05/02/3025) Sales associates act like they being forced to do their job…read more You hate it- just quit. No need to show your attitude.

3.5 Decided to make…read moremy fist appearance at this store on Black Friday! Replace was a madhouse.the top floor was women's-- So ai made my way downstairs, to the e's department. It was less crowded than upstairs, but not by much. I could t locate what I was looking for, so I asked an employee, who pointed out the general direction to where it was. I could not find the size of the march sweatsuit-- so after speaking with another mole, I decided it would be better to just order online. I would recommend shopping online versus coming into the store.

Wow what a huge location definitely amazing choices to pick from & a wide variety I am a all access…read moremember & Erica gave me a awesome customer service

I have walked past this store a thousand times and never went in until the other day, to pick up an…read moreitem I had eyed at a street fair the night before. It's a cute little place, especially good for accessories and gift items, and there is a good range of prices. I felt comfortable browsing without pressure, even though I was the only shopper for the first little while I was in there. I got a great tote bag on sale, and a really cute birthday card for a friend that was so perfect, I bought it almost a year in advance. Definitely check it out!

Cute little boutique clothing store on Jersey Avenue. I had been eyeing this blouse online that…read morewas sold out for a while and Vivi Girl Shop had it and in my size!! The shop owner is really sweet and she told me that they have new items every week. They carry very girly items, with a little bit of korean/japanese influence. I also saw some Orla Kiely, Tocca, Ark & Co. Definitely check it out if you like blouses, dresses, and scarves.

Clean store staff was very nice and prices were fair did some slight haggling and they were very…read moreaccommodating

It is a pretty store, sister to J Crew and carries a lot of styles of jeans, blouses, and dresses…read more I love how organized they place their jeans. What caught my eye was the wide legged flare jeans that came in 3 colors that fit my hips and legs well. Clothing here is always superb quality that you can wear for many years without tearing them. I especially love the jewelry they carry! They are very heavy and thick quality so you know they are worth the price. They got nice stylish hoops and stones that you can layer with your everyday wear. They have jewelry pouch bags for your jewelry when you buy them without charging you. Glasses and accessories are very sturdy and heavy. They got a rewards system where you can get a birthday reward and a half birthday reward once a year besides your birthday. Attendants there are very nice. Many fitting rooms available for you to try clothes.

We finally have a Madewell in Battery Park - Whoop Whoop! I went out last night to do some…read moreshopping & was assisted by Colleen & Christina. Everyone on hand were helpful and engaged. Manager Anya assisted as the jeans I wanted were not in store. They went the extra mile and ordered online for me. I can't wait for my delivery! Even though it was their store opening part - they really took the time to make sure everyone had an exceptional shopping experience. There was music, cocktails, and tasty small bites passed around. B. Kasper was on hand with his artistic skills personalizing all leather purchases. He truly made my night by adding my logo to my purchase. It was an amazing evening - Madewell certainly knows how to through a party & create a wonderful shopping experience. Go to Madewell for their denim. It's a magical feeling against your skin. Thank You Kindly Colleen, Christina, Anya, B. Kasper, & all the other members of staff last night.