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    Extra Space Storage

    4.7 (3 reviews)
    Closed 6:00 am - 10:00 pm
    Updated a few days ago

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    5 years ago

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    Emily S.

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    4 years ago

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    4 years ago

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    Ask the Community - Extra Space Storage

    Savoy Storage - Large storage rooms, medium storage rooms, indoor vehicle parking.

    Savoy Storage

    (5 reviews)

    If you value your propert, DO NOT RENT HERE! After nearly 40 years with this company , our trailer…read morehas been broken into 2 times over the past 13 months, with 2 different owners of this storage facility!! There are no working security practices at this facility. No fence, no cameras. We are now dealing with Champa County Sheriff's Office & insurance company over thousands of $$$ of physical damage to trailer & content. The company who purchased Savoy Storage & renamed it is not taking care of renters & their valuables! Look elsewhere for a more reputable, security oriented facilit.

    READ BEFORE RENTING FROM THIS PLACE!!!! Unless you want your stuff stolen from you…read more Where to start? When I started the business was changing hands and their site wasn't working which seems to be amended now, however, the unit I rented was unavailable- which resulted in me having to switch to another unit. I have informed them multiple times of the stuff being in a different unit which has been recorded per the quality assurance notification "Your message may be recorded for quality purposes"-. During their inspections/maintenance, my lock was cut, my stuff has been touched and is now missing. These belongings were trusted to be here while I was dealing with medical emergencies for about two months. My entire apartment being put away within. Regarding the fact I have informed them of the unit switch, these people chose to neglect to listen to the entire calls, accuse us of lying, and drag their feet to find my belongings. During this time, we have been told multiple things that do not corroborate- like their cameras are working, they work "sometimes", or they don't work at all. They outsource their maintenance team and I have not received an update in two weeks just to ask maintenance to come by and look through a few units. Even in passing they said they'll just throw your stuff in a dumpster, straight from the manager's mouth. With full earnesty, it is in everyone's best interest to stay far away from this business. They are not local- instead remotely managed. I believe their cameras are dummies- fakes for security. They cut locks without keeping note, and change their stories to serve their needs. Just to get someone to unlock a few units to try and find my belongings which are memorabilia, furniture and other such has been a nightmare. It shouldn't take more than 72 hours for someone to review footage, calls, and send someone to open a few units to locate personal belongings, but now it's nearing two weeks. Even if they change the cameras today to real, I wouldn't trust them. We've had a few people call them only to get different answers per individual. There's no consistency. I'm sure this'll change now that I'm airing their dirty laundry. I would assume there's no real protection. Don't bother calling them to ask about the cameras, they'll say whatever gets them a sale. If you are doing business, move your stuff out to someone's basement or a more reputable business. I am still waiting for my things to be found, for my answers. I will update my reviews as follows, but I hope this review serves as caution. The police are already aware of this situation. If you want to be certain your urns, your family's last gifts to you, your wedding certificiates, etc are all safe, take them somewhere else. Stay far away from this business and protect your items. If the actual owner of the business reaches out to me to resolve this situation, I'll be happy to share everything I know so they can amend this. If my belongings are found without damage or anything missing, I will honor their just dues and update my review, but my point until then stands. In the mean time, I am just an autistic woman mourning my furniture, my gifts from dead relatives, memorbilia of those who are no longer with me, my books, my dvds, my wedding certifications, my tools. Everything I have built up from my life is in Narnia at this point. I am heartbroken and confused.

    Storage 309

    Storage 309

    (1 review)

    I have had a very bad year with Staley Road Storage / Bentley Builders. 2 stars; would not…read morerecommend. First, the good. The storage units are well-maintained, there's lots of light, and the security has been upgraded since I moved my stuff in. Very clean, and easy to get to. Now, the bad. At some point, someone (not the staff--apparently its a common problem) cut the lock off my unit. I was never called, I received no letter, NOTHING. I had no chance to purchase a new lock--my stuff was just sitting there for anyone to take. Eventually, the staff noticed this, but instead of calling me then, in case it was an oversight the first time, they simply locked my unit with one of their locks and placed my cut lock into my unit. ALL WITHOUT INFORMING ME. When I went to move my stuff out, one of the staff had to come out and unlock my unit. Luckily for me, it was during their (erratic) office hours, not on a Saturday afternoon as I'd originally planned. As to the office hours: more than once, I'd go to their office or call, and they'd be already gone. Their posted office hours are until 5pm, but the staff seems to leave early more often than not. (In the interest of full disclosure, the woman I talked to recently said that this issue was with a now former employee, but...) Overall, I would NOT recommend renting from them. Though they are the least-expensive storage in town ($5/mo less than everywhere else) it's just not worth the hassle. I'm also having a "discussion" with them regarding my security deposit; I will update this review with the results of that when it's taken care of.

    From the owner: Rent storage with ease from Storage 309 in Champaign, IL. Our locally owned storage facility offers…read morestandard and temperature-controlled units so you can store a wide variety of items. Explore our rates and book online with us today.

    Irongate Self Storage

    Irongate Self Storage

    (1 review)

    Do NOT rent from here! I was deceived into renting from here on the false belief that it would be…read moreclean and bug-free. NOT true! When I left my items for storage in the summer, I didn't know I would come back to a BUG-infested storage unit! I even paid more for an indoor, AC controlled unit. Despite having a climate controlled unit that was indoors, there were spiders, little black bugs, and other insects in my boxes and on the floor of the storage unit. They were not in the unit before because before I rented - I made sure to check the place. I have attached pictures showcasing the bug infestation in my storage unit. Also, when I sent these pictures to the owners and told them about it - they acted nice and nothing was done. I wasn't given any credit back. The people were nice - but what does kindness do for my storage-infested unit? Never rent from here. It's disgusting to open your storage unit to find bugs.

    From the owner: New facility offer standard and temperature controlled units our drives are paved…read more Irongate Self Storage is located in Champaign. We are a new facility that offers gated electronic access. Paved drives for easy unloading and loading for residential and commercial clients. In addition we offer standard and temperature controlled units from sizes 5 X 10 to 14 X 45. Our contracts are monthly and you can pay and reserve your units online! Call Monday through Friday from 9am to 4pm for any questions you may have. We look forward to speaking with you soon.

    Extra Space Storage - selfstorage - Updated May 2026

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