With Sandy leading by example, the staff at the Pensacola location are all outstanding. They are…read morepleasant, most helpful, and a joy to interact with. The hall where our unit is located is consistently kept clean, and, while we do need to replace our Damp Rid bags on a regular basis, we have had no instances of mold. There were two occasions of on-site problems: Once the a/c went out in our building and the other, the entrance/exit gates were not functioning; however, I felt very confident that Sandy had already begun the corrective action and was keeping on top of it to remedy them. I cannot give Cube Smart 5 stars, tho, because of its unexpected rate increases. During the time I have been a renter, they have not been slight increases that one could readily absorb into the budget; rather, they have proven that they can be quite steep. If you are considering renting based on a posted special rate and you'll be a short term renter, that should not impact you, but if you plan to rent on a long term basis, it may be a factor to keep in mind.

This is a well-kept, well-run facility. Staff is very friendly and go out of their way to be…read morehelpful. Very secure, with code required for entry. Highly recommended.

I've had a great experience with this storage facility. The management team is truly…read moreoutstanding--professional, responsive, and always willing to go the extra mile to help. The property is clean, well-maintained, climate controlled, and feels secure, which gave me peace of mind storing my belongings here. Any questions or concerns I had were handled quickly and with genuine care. Danielle was so helpful. It's clear they take pride in running a top-notch operation. I highly recommend this storage unit to anyone looking for a reliable and well-managed place!

Never answers the phone. I've called multiple times on…read moredifferent days and the phone always goes to the messaging system. I've even called knowing the office staff is there and still no answer. Value may be good but responsiveness is very lacking.

We stored our travel trailer here for 6 months and it was always a pleasure working with the…read moreoffice! So friendly and helpful! Highly recommend this storage site!

Michelle so very kind and very much helpful in making sure everything was set up for me.read more

We rented from Soundside Storage several years ago. The units were clean and had access to them…read morewhen we needed it. Bill was so easy to deal with and would keep in touch with us. There was never a problem for us and they are so easy to deal with. It was important to us to have a trusted placed to store items as our house was severely damaged and took months to repair it. Great storage and Bill was wonderful to work with.

I rented a storage unit here for 16 months and couldn't be more pleased. The owner, Bill Godwin, is…read moresuch a gentleman and always available by phone if not available at the office. The prices are competitive for the area, and the lowest I found in Gulf Breeze. The lot is smaller than some I've seen, but it just means there is a lot less traffic. On more than one occasion while I have been at my unit, I have seen a sheriff's deputy roll by so the business is very secure. If I ever have the need for a storage unit again, Bill will be my first call.

I've had to have my items stored for a few years and I have 2 units. I love that the app allows…read moreeasy access in/out. The place it is conveniently located off of the interstate so less stress driving with your items long distance and on Surface roads. Every now and then I have to go into the office and when I do I usually speak with BERNARD!! He is very helpful and very knowledgeable about policies and procedures Etc. I'm so glad he is there and he delivers great customer service each and every time. There's also another lady who works there and I can't remember her name but she is awesome as well and she has helped me with my password and getting it restored so that I can pay my bill through the app. I spoke with her during the month of February 2026. Tammy

I rented a unit online from Arizona - moving to Pensacola. When I arrived I needed a second unit. I…read morewas told it would be the same price. I also stated I have my own Locks. I was charged for locks x 2. The price was NOT the same and it has gone up and when I pitched a fit , it was lowered. Now it's ridiculous. I was told the one unit price can be lowered from $185 to $147. Bit the $117 jacked up to $185. FRAUD, BAD FAITH. same size units 10x15. DO NOT RENT FROM THEM

The manager was very helpful and friendly and the unit was clean and dry. It worked out really…read morewell. I would definitely use them again.

We sold our home in one day and needed a storage unit that was clean, air conditioned and large…read moreenough for our 2300 sq foot home. The manager was very helpful and gave us some great tips on moving and storing our 29 year old furnishings. She even made some great suggestions on labeling and organizing our boxes. We really are happy we chose Move it Storage.

Reasonable rates, very clean, elevators on either end with carts to use. I think you can schedule…read morefree use of their moving truck to move your stuff in.

Pricing, location are great! Customer service...not so much. If I run into issues with my storage…read moreunit I expect some help or at the least bit some guidance. An apathetic "I can't help you" response is unacceptable!! With the exception of my initial encounter, every call and face to face interaction has been a let down.

We've rented space here for more than four years, and have had nothing but the best of service.The…read morefacility is always clean and staff, is very professional. We value the service and would highly recommend Out o Space Storage to anyone looking for a safe and well maintained facility. We are very happy to have Patrick as our manager of this facility . He's always courteous and helpful.

I intended to have a fruitful relationship with storage facility for years to come. Unfortunately,…read moreafter the disrespect I received from John (?), I will be removing my things. I called after having my card run without my knowledge even after making a payment request on the 1st. I asked for clarification and received nothing but disrespect. The attendant said "well maybe you shouldn't put your card on auto-pay". When I asked for it to be taken off of auto-pay (again, what he suggested himself), he replied "you can take your things and store them somewhere else." Huh? I have a $0.0 balance at this place and get snark? When I mentioned how this was displeasing I received nothing but sarcasm: "okay buddy". I was cut off, not allowed to speak, and disrespected for simply asking for my card to be taken off auto-pay. I strongly discourage anyone looking for storage to use this place unless you are comfortable with receiving disrespect.