Hello, Thank you Matthew ( MGR ) in Pace , You were very helpful on taking care of an account for a…read morefriend who was not able to , You made this process easy over the phone . dealing with local onsite is great , 6/4/25 - CC

We moved to Panama City area last year. While living on and restoring an old sailboat some of our…read moreparts and tools were a kept at an indoor allegedly secure unit. Recently the unit was broken into and expensive boat electronics and many tools were taken. The security system had been non functional for over a month allowing thieves to easily steal our belongings. The facility had previous theft on exterior units yet ignored the security breakdown. Many attempts were made to recover our items or funds to replace them. Storage King refuses to make this right. I am stuck here without parts or funds for my home/boat. I highly recommend anyone to consider another storage facility. It is unfortunate I must suffer due to incompetence, neglect, and disregard. Corporate once again cares little for average consumers

The manager was very helpful and friendly and the unit was clean and dry. It worked out really…read morewell. I would definitely use them again.

We sold our home in one day and needed a storage unit that was clean, air conditioned and large…read moreenough for our 2300 sq foot home. The manager was very helpful and gave us some great tips on moving and storing our 29 year old furnishings. She even made some great suggestions on labeling and organizing our boxes. We really are happy we chose Move it Storage.

With Sandy leading by example, the staff at the Pensacola location are all outstanding. They are…read morepleasant, most helpful, and a joy to interact with. The hall where our unit is located is consistently kept clean, and, while we do need to replace our Damp Rid bags on a regular basis, we have had no instances of mold. There were two occasions of on-site problems: Once the a/c went out in our building and the other, the entrance/exit gates were not functioning; however, I felt very confident that Sandy had already begun the corrective action and was keeping on top of it to remedy them. I cannot give Cube Smart 5 stars, tho, because of its unexpected rate increases. During the time I have been a renter, they have not been slight increases that one could readily absorb into the budget; rather, they have proven that they can be quite steep. If you are considering renting based on a posted special rate and you'll be a short term renter, that should not impact you, but if you plan to rent on a long term basis, it may be a factor to keep in mind.

This is a well-kept, well-run facility. Staff is very friendly and go out of their way to be…read morehelpful. Very secure, with code required for entry. Highly recommended.

I spent several hours on internet and on the phone checking and verifying rates and location (…read morepickup and drop off) around 5:30 to 9:00 am. I made the reservation and showed for pick up. At that time I was informed that the customer service quote for extra days (3) at $21.00 was now $34.00 per day. The internet Safe Tow Ins. was $34.00 plus $5.00 Safe Tow which also changed to $54.00. The quoted rental $128.00 which was then changed to $189.00. This is one hell of a way to do business. With a lot of "sorry's" but it's more due to DROP OFF! Not IAW the internet and Customer service (phone). Totally "bait and switch" resulting in over $70.00 charges plus taxes and other fees. Contract number 20460865, Pensacola, Fla.

I left a glowing review previously somewhere, but don't see it, so I want to make sure others do. I…read morehad an issue upon move in due to U-haul's main site - not this individual location. I reserved a storage unit that wasn't actually available upon my arrival. This was obviously frustrating and stressful after packing/traveling. Christine and Mike could've easily been justified to blame it on the system, but instead they took ownership of the situation that was out of their control, did a little "Kansas City Shuffle," and made magic happen. The units are very nice and clean. They gave detailed instructions about entering and exiting the property to ensure no one could get past the gate, as they take security seriously as well. All this is to say - this is family run and it shows how much they care about the customers and facility.

James is a professional representative for this company. You should be proud to have an outstanding…read moregentleman day in day out take such great care of the property and us customers - Gulf Breeze Storage is a clean and convenient facility that has met and exceed my expectations.

We all know the process of moving is daunting. Literally never right reviews, but I thought this…read morewas the best occasion to do so. James(manager) did an outstanding job, went above and beyond to help me out. From the ease of reserving a unit all the way to purchase. Super professional, and gives off an energy of being the owner, by the way in which he cared for the facility. I can honestly say I've witnessed no other human actually care about what they did as a profession as much as him since I moved here in 2019

We've rented space here for more than four years, and have had nothing but the best of service.The…read morefacility is always clean and staff, is very professional. We value the service and would highly recommend Out o Space Storage to anyone looking for a safe and well maintained facility. We are very happy to have Patrick as our manager of this facility . He's always courteous and helpful.

I intended to have a fruitful relationship with storage facility for years to come. Unfortunately,…read moreafter the disrespect I received from John (?), I will be removing my things. I called after having my card run without my knowledge even after making a payment request on the 1st. I asked for clarification and received nothing but disrespect. The attendant said "well maybe you shouldn't put your card on auto-pay". When I asked for it to be taken off of auto-pay (again, what he suggested himself), he replied "you can take your things and store them somewhere else." Huh? I have a $0.0 balance at this place and get snark? When I mentioned how this was displeasing I received nothing but sarcasm: "okay buddy". I was cut off, not allowed to speak, and disrespected for simply asking for my card to be taken off auto-pay. I strongly discourage anyone looking for storage to use this place unless you are comfortable with receiving disrespect.

Awful customer service, they make you buy their locks and don't tell you that when you are signing…read moreup, so you better hope someone is there or you can't lock your items. Very poorly managed.

we arrived ready to rent a unit at this location on a Friday only to find a note saying no one…read morewould be available to help onsite until Tuesday. Because we already were loaded up with stuff we tried to sign up online instead. The site was not easy to navigate and once I was finished I still needed to call customer Service anyway. Once I got them on the phone I just decided to cancel the whole thing but was told that I'd have to wait til the next week til they canceled it and I got a refund. No one got back to me after that as they promised someone would except when I threatened to contact my credit card company and get the charge reversed but even then I was given a lame excuse and another promise that district manager would call me back after the weekend to do the refund. I waited til the close of business Tuesday but heard nothing so I reported it to my credit card and they thankfully refund the amount immediately. Now I'm just hoping that the place doesn't try to charge me again next month Or I'll have to report them for fraudulent activity because I have told 3-4 people on the phone/via email that I intended to cancel this storage unit!!!

We rented from Soundside Storage several years ago. The units were clean and had access to them…read morewhen we needed it. Bill was so easy to deal with and would keep in touch with us. There was never a problem for us and they are so easy to deal with. It was important to us to have a trusted placed to store items as our house was severely damaged and took months to repair it. Great storage and Bill was wonderful to work with.

I rented a storage unit here for 16 months and couldn't be more pleased. The owner, Bill Godwin, is…read moresuch a gentleman and always available by phone if not available at the office. The prices are competitive for the area, and the lowest I found in Gulf Breeze. The lot is smaller than some I've seen, but it just means there is a lot less traffic. On more than one occasion while I have been at my unit, I have seen a sheriff's deputy roll by so the business is very secure. If I ever have the need for a storage unit again, Bill will be my first call.