Michelle was able to overcome a water issue we had and provided fantastic service!read more

From the owner: Oxi Fresh Carpet Cleaning in Shiloh, IL is a deep cleaning, fast-drying, eco-friendly carpet…read morecleaner. Our modern methods and safe but powerful solutions can erase years of dirt and tough spots, leaving your home's floors refreshed and revitalized. Our green carpet cleanings are safe for kids and pets, leave no sticky residue, and have a fast one-hour dry time. With our standards of excellence, we wouldn't accept anything less! Oxi Fresh Carpet Cleaning in Shiloh, IL is proud to offer: - Carpet Cleaning - Upholstery Cleaning - Tile and Grout Cleaning - Wood Floor Cleaning - Commercial Cleaning - Pet Urine Treatment - Total Odor Control

I must admit- I am a carpet cleaning virgin! This was my first time getting my carpet…read moreprofessionally cleaned. Just never had the budget for it, but after hearing horror stories about a competitor (SS) I read all the positive yelp reviews about Oxi and I was sold! Aiden did a PHENOMENAL job! He arrived on time, was friendly and professional and he was in and out in no time! I mentioned this was my first cleaning experience and he went into detail about the non- toxic cleaning solution used that was safe for people and pets, he discussed the best time of the year to clean carpets and to extend the life of my carpet and gave a lot of great information about Oxi's products and service and I am glad I mentioned I was a newbie! I look forward to having OxiFresh clean my carpets again in a future, and I would request Aiden if possible to visit my home again to clean my carpets! I had my 2 upstairs bedrooms and the staircase cleaned and it was $165 if you are looking for an idea of what your cost will be. Of course the price of everything is going up so it may be more for your particular need but I think it was a great value for the size of my rooms and my staircase.,

Very happy with our service! Tabatha was great to work with, and did an excellent job on our…read morecarpets.

Been using this company for years and had been very satisfied. My last appt was not so good. Was…read moretold not to buy Groupon as it would be honored-$78 for 5 rooms. Two guys came out 2 days in a row and had the same problem with the machine. A more experienced guy came out later in the day with a different machine and went over two rooms that had left spots after spraying. He did hallway upstairs and I told him to forget the other two rooms because at this point half of my day was gone. I was satisfied with the way the carpet looked. We were still charged the $78 with no compensation for my time wasted for one morning and one half of a day with two inexperienced employees. Also, they parked their trucks in my driveway and on street in front of house and left several oil stains. Who's gonna get that out?!?The next day I called the office bc the spots from the pretreat were visible again and bc no one bothered to contact me about this inconvenience. I was told they couldn't discount anything and that I was satisfied when they left... I wasn't about to explain to a carpet person that after the carpet dried I saw spots again. I will not be using them again. Customer service is everything.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

They arrived on time and cleaned the dryer vent. Boy did it need it. Bird's next, lint ball. No…read moretelling when it was cleaned last. We just bought the property. Glad they were able to come out so quickly. Thanks!

Always awesome results!!!! With a new puppy and almost 17years of wear, it's amazing how great our…read morecarpet looked when they were done. Hands down, we definatly recommend Allstar, we may have to get our ceramic tile done next. Thanks for a job well done!

Just had my carpet cleaned for the 3rd time in the last 30 months by JLees. A great service that is…read moreprofessional, reliable and charges a fair price.

Have used JLee's carpet cleaning twice now on rental properties that we thought we would have to…read morereplace the carpets. He did a excellent job which prevented us from having to do the replacements. JLee goes above and beyond. He's honest about what he can and cannot accomplish. Great business ethics. His equipment is top of the line. We highly recommend his company.

Ultrasteam has been our company of choice since we Started getting our carpets cleaned. Paul is our…read morego to guy. Very professional and thorough and affordable pricing.

We were very pleased with the price and attention to detail. We would highly recommend this…read morecompany. The carpets look great now!

We had Oxy out to clean years of teenage party stains off our basement carpet. We really didn't…read morethink they'd be able to get them out. Much to our surprise they got everything out and the carpet looks brand new. The technician that did the work (Joe?) was fantastic!!

My technician was on time and very knowledgeable. He was honest, courteous and did great work, I…read morewouldn't hesitate to use this service again.

Needed a carpet cleaning when moving out of a home I was renting. X-trend was available, answered…read moremy contacts promptly and was on time for the apt. He did a great job and provided a receipt I could send to the landlord. Thanks for the great work!! Would recommend!

David arrived 10 minutes early. He was very polite and did a fantastic job on the carpet. Il be…read morecalling to clean my upholstery next.

Spoke W/ Kathleen; she is a wealth of knowledge and information and is kind beyond measure. She…read moregathered information and returned my call regarding smoke damage in my granddaughters apartment. Free content evaluation was offered without us having to agree to the use of their other products or services. I would highly recommend Woodard to anyone needing any of the services that they provide. I understand why they have been in business for 80 years!

So I'm not a frequent flier but I have been using Woodard since around 1990. They have always been…read moremost professional and their quality has been too notch. One example is a 10 x 13 heavy wool rug in my living room. I've had it since 2010. About 8 years ago, my dog chewed a hole in it. They repaired it so perfectly, I still can't find the repair. I have two Standard Aussies and this rug has seen it all. This past week, they cleaned stains I never expected to come out. It looks like new and I couldn't be happier. I must also mention the employees are so very nice and really know what they're doing. Thanks!

I was extremely pleased with the service that I received from Zerorez…read more The booking of my appointment on their website was extremely easy. Then confirming and further communications via text messaging was also very smooth. I had no human contact or interchange, until my technician arrived. Typically this would have bothered me, but it worked and everything was done well. My technician called before his arrival to alert me that he was on his way. When I scheduled my appointment, it was for the window of 12 PM - 3 PM. Shawn L was arrived at the beginning of the appointment window and was done and gone by 1:30 PM. When he arrived, I walked him through the rooms I needed done and pointed out the problem areas. I needed their "pet treatment". I tried to do a dog rescue and it did not work out, so I had areas that needed some extra care. I was totally impressed when he was finished cleaning the problem areas. There was stains left and the odor had vanished. Even a couple days later, the odor was still absent. The living room which had no problem areas, looked as good as the day it was originally laid. It was nice to see that they had and used protective coverings for the corners in my home. Zerorez really cares about your home and do their best to protect it. Shawn L., was super professional and polite. His politeness reminded me of the boys on, Leave It To Beaver. It was a politeness that you just don't see anymore and it was pleasing to see. If you've got dirty carpets, I'd recommend that you use, Zerorez. Happy Cleaning!

Had an appointment. We moved all of our furniture out of the living room and our son's room. The…read moretechnician got here and would not clean it. He said the stains won't come out and will make it worse. We just asked for the carpet to be cleaned so that it could be freshly cleaned even where the few stains were not located. They left and we did not feel happy.