We hired Matt to take up the carpet in our living room and hallway and replace it with over 500sf…read moreof porcelain tile that looks like wood. Matt even suggested using an epoxy grout to help protect it against wet puppy paws. Matt was on time with his estimated project completion and his communication throughout the process was really great. Who ever heard of a home improvement contractor who always gets right back to you? He always did. The tile is installed perfectly and we love it. We are already saving up to continue the job into the master bed and bathrooms, and Matt will be the guy we call!

From the owner: We pride ourselves in installing perfectly beautiful floors. We take the time to ensure that every…read moregrout line, every stagger and every edge is perfect. Not only are we competitively priced, we out perform every time with our incredible attention to detail.

I have been waiting for Devon to leave so I could write this. Do not hesitate to use this company…read more They are everything you hope a trades person will be! Jason was prompt in getting us the quote and suggested a tile store to make recommendations. Devon called every morning to let us know when he would be here and cleaned up every night. Devon took as much pride in his work as if it were his own. Thank you both for such a beautiful job!

After choosing tile for a kitchen backsplash, the tile store recommended The Backsplash Company for…read moreinstallation. I emailed Jason and he promptly responded asking for the details of the job. I received a quote quickly and it was reasonable, so I approved the quote and asked for an install date. It took a while but Jason explained they were very busy. Ben was our installer and he was fantastic. We are so happy with the job, you won't go wrong having this company do tile work for you.

They did my carpet 2 yrs. ago and i couldn't believe how great it looked which is why i rehired…read morethem. I rent to students and it was a mess; their work was like a miracle. Not so this time---there's one section about 2.2 sqft. that i don't think was touched by the machine; it wasn't damp. there are other places that look dingy . Perhaps this is due to the age of the carpet or the nature of the spots but it doesn't compare to the first clening results.

I just had my carpets done. I don't think I could be any happier. Tim did an EXCELLENT job. Very…read moreknowledgeable about the product and answered all my questions. It was so refreshing to have such a polite young and hard working man to clean my carpets. I'm a new customer to Oxi Fresh but a lifetime customer for sure.

Josh came to clean our carpets, and he was wonderful. I own…read morea home for Alzheimers clients and my carpet were horrible. I have a track around the inside perimeter of the building and as such it gets used so much we were not sure how clean we could get the heavily soiled area. I think we were both amazed at how clean it became. I was very happy with the results and am planning on setting him up on a regular contract. Thank you for a job well done and a professional and friendly presence.

Just had my carpet cleaned for the 3rd time in the last 30 months by JLees. A great service that is…read moreprofessional, reliable and charges a fair price.

Do not recommend…read more After using Herzog Kitchen and Bath for a successful kitchen remodel many years ago, we turned to them when it was time for a master bath remodel. Herzog was so off the mark with a design plan that we ended up hiring a designer outside of their company. At this point we were still wanting to use them because the contracting work in our kitchen was well done and we expected the same level of attention to our bathroom so we stuck with them. We had also signed a contract that would allow them to keep $10,000 if we backed out. Touching base with Deb and Heather proved difficult on most occasions and was even a joke openly laughed about with sub-contractors who couldn't get them to answer their phone. After the project was finished (not on time) by Herzog, the grout in our shower failed after two months... completely came out of the shower floor. Ryan wanted to use an epoxy grout and after assuring my husband and I that the color of the grout would match the original color and taking out the grout wouldn't chip our tile, Ryan put in the wrong color epoxy grout and chipped nearly every single floor tile all along each edge. He also didn't remove all of the original grout on the floor so we had two-toned grout at this point. After 1 week this grout peeled out in our shower floor... Ryan came back and assured us he had a new, heavier duty epoxy product that would be the right color, be super durable and look great. He told us he would do a test to make sure the grout was the correct color before applying it to the floor because once this grout was applied it wouldn't be able to be removed. He didn't do this. He told us that if it was done incorrectly this third time he would remove the tile floor and replace it since removing the grout wouldn't be an option. We even agreed that he would order the floor tile just in case he needed it and so we wouldn't have to wait for it to arrive. We trusted him. We completely trusted him. We shouldn't have. Ryan applied this super heavy-duty epoxy grout and it was the wrong color. Much darker than the original. He also smeared the epoxy grout all over our natural finish stone tile which immediately plastisized our tile, made it shiny and slick... it basically ruined our tile. It was dangerous, it changed the quality of the tile and changed its coloring. Herzog and I tried multiple fixes to get this residue out of our tile and nothing removed the grout residue from our natural stone. They all agreed it looked bad and all agreed the color was wrong. They said they were sorry and wanted to get a rep from the company out to see the mess so they could be reimbursed for the work they were going to have to do replacing our floor. They wanted to blame the rep for their mistakes. The rep for the product agreed it was installer error, not product error and they would not reimburse Herzog. This was the point that Herzog said they would not replace our floor. Ryan had three colors of grout in our new floor, he had plastisized our tile with epoxy residue and he chipped almost every tile on our floor.... He didn't stand by his work and didn't keep his word. He stopped returning our calls and instead had Deb call us. She told us that we could "paint" the grout with a special paint and this was all they were willing to do for us. .. This product has a life of about 12 months (they had us call their rep to verify how great the product would be and this is what they told us) and would need to be redone by us on repeat for the rest of the life of our bathroom. This was Herzog's solution to a brand new $30,000 bath remodel that had been solely messed up by Ryan..... Fast forward 4 months and the grout on the shower walls is coming off and the orange backer board is showing through. Herzog used to do good work, but they have dropped the ball. I would never recommend them to anyone and I am so sad we used them. All of this mess is documented with photos of anyone is interested in seeing them.

Love love love. We were gutting our entire kitchen and dining room and starting from scratch. I am…read morenot very gifted in design so we received bids and design layouts from 4 companies. Herzog is the only company that gave us a design that we loved (we had a very narrow space to work with so other companies found it challenging to do anything different than what it already looked like). As far as pricing, they were middle of the road. We have learned from redoing almost our entire house to never go with the cheapest option, so we knew Herzog was the way to go, and we were correct. Heather helped us pick out colors, designs, and even helped us pick a kitchen table and new light fixture. We liked that it was the same person doing all the work and if he brought anyone in, he introduced us first so we knew who was going to be in our home. Ryan was also very sweet to our children and they still ask us when he is coming over to "build things". We were planning on just fixing up the kitchen so we could sell the house. Our realtor said that we could now get about $30k more for our house if we sold it, but we love it so much we might not move! Thank you Herzog! We love our kitchen, and so does everyone else!

Tami went above and beyond to assist when I contacted the Countertop Shop. She was very kind when…read moreanswering my numerous questions. I was originally not understanding one detail and she patiently explained in detail so I clearly understood my options. I believe in shopping local and supporting small businesses. I totally support the Countertop Shop for their outstanding customer service and excellent quality of their products.

We renovated our kitchen a few years ago and couldn't be happier with our experience with Tami and…read morethe Countertop Shop. She was extremely helpful in product selection. She took the time to understand our wants and our budget. She helped us choose the materials and the project turned out beautifully. When it was time for installation, they went above and beyond our expectations. I was fully expecting to have to pay a plumber to install the new basin, faucet, garbage disposal and reconnect to the plumbing. When I inquired about who we should call, Tami's response was, "You don't think we can handle that for you?" Some may find Tami's no-nonsense approach to sales and installation a bit abrasive. She doesn't tell you what you want to hear. Her long history in the business provides extensive experience and knowledge. She is looking out for your best interest. I'm not looking for a "friend." I want someone who is competent, experienced and will get the job done correctly. Anytime someone is looking for kitchen renovations, the Countertop Shop is the first place I recommend to friends, family and clients. Aside from the quality of work and overall experience, the Countertop Shop is a locally owned business that truly gives back to the community. Tami and her husband volunteer countless hours in the local Scouting Program, our Historic Miner's Theater and numerous community festivals. Their volunteerism isn't for vanity. Most of their work is done quietly, behind the scenes. I am thankful to have them in our community. Keep up the great work!

Great experience with Vallow Flooring. We love our new carpet. Everyone at Vallow Flooring was…read morehelpful, kind and professional. Free install and and free high quality padding made a big difference on overall price. Thank you

We wanted to replace all the carpet in our house with Luxury Vinyl Planks to include the stairs. We…read morewent to Vallow and another local flooring business for estimates. Vallow's estimate for the same product beat the other business, saving us major money. We had a handyman contractor to redesign our stairwell so that we can get the LVP installed correctly. Mike from Vallow came out to our house and met with the handyman contractor to discuss their plan and even provided them with sample. This collaboration greatly facilitated our combined home improvement projects, resulting in a much better final product than we had envisioned. Three weeks later, We found a small issue with a step tread and they fixed it quickly. Highly recommend Vallow for all your flooring needs. They are professional, courteous, and knowledgeable of their craft. Customer Service is great too.