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    Eye and Vision Institute

    2.7 (3 reviews)
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    Updated 3 months ago

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    Ask the Community - Eye and Vision Institute

    Bard Optical - Quincy

    Bard Optical - Quincy

    3.7(3 reviews)
    4.4 mi

    Dr Cooley is amazing and love having her as my eye doctor! Great selection of glasses to pick from…read moreas well.

    I called the local Bard office. I was greeted with a loud sigh and " can I help you?". I…read morerequested an appointment before 9 AM. I explained I had about a months worth of contacts and would need glasses and contacts. I again asked for an appointment before 9 AM. I was given an 8:40 AM appointment. On the day of appointment, I arrived 15 minutes early. I was greeted with a loud sigh and "Can I help you?" identified myself and was told my appointment was at 10:40. I explained the above and was again sighed at loudly with an eye roll. I was asked to make another appointment as they were too busy to work me In. I explained I now have two weeks of contacts left and was concerned about how soon I could get another appointment. I made the appointment and the receptionist said, " want me to write it down so you remember?" I said, "I remember making the appointment with you because I can identify the signing and attitude.". Enter the second employee who said" if you have a problem with something take your business elsewhere.". excuse me.... " it's not our fault you waited until you had two weeks of contacts left to make an appointment.". I attempted to explain and was told I was "hostile and needed to do business somewhere else.". I did and they lost 1400.00 of business, future business and my husbands business. zero stars. zero

    Eye and Vision Institute - optometrists - Updated September 2026

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