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    Eye Associates Medical Group

    3.5 (2 reviews)

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    Clearlake Family Health Center

    Clearlake Family Health Center

    1.5(8 reviews)
    0.4 mi

    A horrible experience, and not in a good way. It is:…read more Almost impossible to contact this clinic, when you do get someone to answer the phone they are incompetent. I was repeatedly sent to voice mail, and the message on the voice mail was in Spanish! Uh, no habla espanol!?? If you do make the mistake of scheduling an appointment, they may make you see their PA, Lana, who is a whackadoodle, and totally not competent or fit to practice. She will give you a hug, but not much else. Don't try to get a referral to a specialist unless you are an ER case! If you ARE an ER case, go to the ER! The rest of the staff there, well, it's about what you would expect in Clear Lake, where if you hire someone, they might come to work high and in pajamas... Better hire 3 to insure that 1 shows up at all! What a bunch of losers. A terrible example of a medical practice in 2017. And this from Adventist Health, a company that supposedly understands the application of profitable medical care! We are folks with insurance and income. I expected to be treated better. To be fair, there are almost no medical providers here. I always leave the area to consume medical care, if possible. I suggest you do too!

    I was referred to Dr. Lombardo for allergies, as I have been in emergency 4 times with anaphylaxis…read more(tongue swelling). I was told that I was Dr. Lombardo's first patient of the day...I waited 45 minutes, and he finally strolled in. No eye contact, didn't introduce himself, didn't offer his hand (shake), and didn't apologize for being late. I told him why I was there to see him - obvious allergic reaction to SOMETHING... He advised me that the only allergies he handles, are hayfever, etc. He couldn't help me. Here is why he gets 1 star. He is arrogant, rude to the patient and especially his nurses (support staff). I was livid as to how he treated his nurses. I left there in a horrible mood. He should NOT be dealing with people. His PEOPLE skills are lacking in every aspect. The following week I was back in emergency with my tongue swollen more than ever. The hospital staff at emergency were wonderful. I mentioned my negative experience with Dr. Lombardo with the nurse caring for me, and she said that he is the same rude, arrogant person when he comes to the hospital to check on patients. If this kind of "bedside" manor doesn't bother you then go see him. I will never recommend him to anyone.

    Adventist Health Clear Lake Medical Office- Clearlake

    Adventist Health Clear Lake Medical Office- Clearlake

    3.4(7 reviews)
    0.4 mi

    5* Experience at the Walk-In Clinic…read more I don't hand out five-star easily (their is always room for improvement), but my experience in January 2025 at this clinic with NP. Roth, Kara and staff stood out in all the right ways. First impressions matter, I was pleasantly surprised by the 45-minute wait time(though would not always expect). For a walk-in clinic open to ALL and a Monday, that's impressive. During this time I observed the registration staff handle each patient with kindness and patience, including to those who were less then polite. Considering they are the front line dealing with people who are not feeling well, coughing, sneezing not real happy or patient as they are sick this staff kept their calm pleasant demeanor and professionalism. I was fortunate to be seen by a NP, Roth, Kara who entered my room with a student. I have worked in health care for several years and understand the importance of education in the field as it is constantly evolving, I appreciated the transparency. What truly stood out was the quality of care by NP. Roth, Kara. She conducted an efficient exam base on my complaint of ear pain (which i thought was infected and would need antibiotics), provided a clear diagnosis, and prescribed the appropriate treatment (I did not need antibiotics, and was thankful NP Roth, didn't encourage me to take something I didn't need). Despite what I assume was a full patient load, NP. Roth managed to make me feel heard and cared for. NP. Roth's bedside manner struck a balance between compassion and efficiency-- a skill that's not easy to master. Thank you :)

    Adventist Care Clinic takes care of all your needs. My brother, Joseph, had multiple health issues…read more(cirrhosis, cancer, cellulitis). His NP Selena Bireki, helped him stay around...he lived 23 years with cirrhosis. She also directed him to a specialist in Napa to relieve his continuous migraine headaches. The Clinic is very busy so it may take a while to get an appointment if you are new. I can't say anything bad about the clinic.

    Adventist Health Clear Lake Sleep Lab

    Adventist Health Clear Lake Sleep Lab

    2.0(15 reviews)
    0.6 mi

    This is for the Hospital as I don't know anything about the sleep lab. I placed this review here as…read moreIt has hospital reviews too. This secondary hospital looks, feels and is run like a 3rd world medical facility. It's dirty, cramped and disgusting. The ER staff tells COVID positive people to sit next to negative people waiting. If not for the COVID people warning others, no one would ever know. The small ER waiting room and triage area are dirty and grimy. People waiting are made to sit shoulder to shoulder with others with no respect for Germ COVID contaminated patients and other non COVID people. Maintenance is non-existent and doesn't clean up or disinfect anything in the waiting area. We watched as the staff allowed people to walk in with just Face Gators and no mask, as they appeared to be friends of the staff. When people would ask about how much longer it would be after waiting hours, the uninterested staff would just walk away and as their backs turned, tell people "it's going to be a long time". The wait time was absurd as you should expect to be at the ER for a minimum of 8+ hours. Watched many people just get up and walk out after 6 hours of just sitting there. A person could drive to the Santa Rosa ER where it's sanitary , have the visit and drive back in less time it takes to be seen here. The wait is one thing, but the unsanitary conditions are inexcusable. We felt unsafe the entire time we were there and ended up leaving as we were told it could take another 4 hours. **UPDATE received a call from the ED department head who acknowledged the unsanitary issue and lack of maintenance. He went on the say COVID protocol's were being adhered too until I cited specific issues with the ER friends only wearing face gators while entering and exiting . He also defended his dept. that COVID patients don't know if they have COVID until seen by the staff. WHAT? That is even more of a reason to separate possible COVID infected people from NON-COVID people. At the end of the conversation, he did say he would look at my complaint.

    Update: went to the ear nose and throat specialist today to try to get the break fixed, 4 days…read morelater. Only to learn that Adventist hadn't even sent the copies of the CT scan. Soooo... drove an hour away to Santa Rosa for nothing! Yay! Keep up the good work, Clearlake Adventist! /sarcasm

    Eye Associates Medical Group - medcenters - Updated July 2026

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