None of my experiences with this hospital have been good in the 21 years that I have had to go to…read morethe emergency room for any reason whether for me or for family or friends or my partners. Every experience was a joke. During one visit I almost kicked the doctor in the face, not on purpose but out of automatic reflex because he didn't make sure my toe was numb before trying to pull my entire toe nail off. Another time my husband went in for an injury while crossing a creek. They gave him ibuprofen only for pain and discharged him only to call him two days later saying he needed to come back immediately that his ankle was broken. I tried calling to get my xray results because my wrist still hurts and i noticed what looks and feels like it is my bone out of.place and the first number they have listed rings and rings and then just hangs up on me and the one listed here is disconnected. I can go on and on but i will end with this. They didn't gain the nickname "dead bud" for no reason.

An absolute stank-hole. ICU doubles as janitor storage area. Food is past grotesqe. Drs and nurses…read moreare arrogant and rude. I'd rather die in a gutter than return to this hole!!

i would like to thank dr.guevorkian and the staff at st helena emergency room for being so…read more efficient and caring .you kept going til you found the problem. thank you again keep up the good work. patient -- nancy hearn 1- 27- 2022.

From the owner: When you have a health concern, detailed and reliable test results help you and your physician make…read morethe best possible treatment decisions. St. Helena Diagnostic Laboratory Services partners with your health care providers to give you the critical information you need. Our lab is equipped with advanced instruments that enable rapid and accurate analysis of clinical and pathology tests. Fully accredited by The Joint Commission, our skilled team of medical technologists possesses the knowledge and experience to ensure the best test results every time.

Place is great. People are friendly and associates are always very nice. Care always is greatread more

My husband went to ER for severe headache and basically not feeling well. Could not get appointment…read morewith primary for over a month. Arrived at ER at approximately 1pm on a Thursday. Seemed like things were going to move along smoothly, triaged right away, got blood work done then ct scan all with in an hour of arriving. Sent back out to ER waiting room. 4 hours later still waiting. When we asked desk person they said "we are waiting for a bed to open up".... we don't want a bed, we want to know the results of CT scan and blood work. Can't get results until you are in a bed!! Waited 15 more minutes and left. Never go there again! Husband still has headache still not feeling well but we are home

A horrible experience, and not in a good way. It is:…read more Almost impossible to contact this clinic, when you do get someone to answer the phone they are incompetent. I was repeatedly sent to voice mail, and the message on the voice mail was in Spanish! Uh, no habla espanol!?? If you do make the mistake of scheduling an appointment, they may make you see their PA, Lana, who is a whackadoodle, and totally not competent or fit to practice. She will give you a hug, but not much else. Don't try to get a referral to a specialist unless you are an ER case! If you ARE an ER case, go to the ER! The rest of the staff there, well, it's about what you would expect in Clear Lake, where if you hire someone, they might come to work high and in pajamas... Better hire 3 to insure that 1 shows up at all! What a bunch of losers. A terrible example of a medical practice in 2017. And this from Adventist Health, a company that supposedly understands the application of profitable medical care! We are folks with insurance and income. I expected to be treated better. To be fair, there are almost no medical providers here. I always leave the area to consume medical care, if possible. I suggest you do too!

I was referred to Dr. Lombardo for allergies, as I have been in emergency 4 times with anaphylaxis…read more(tongue swelling). I was told that I was Dr. Lombardo's first patient of the day...I waited 45 minutes, and he finally strolled in. No eye contact, didn't introduce himself, didn't offer his hand (shake), and didn't apologize for being late. I told him why I was there to see him - obvious allergic reaction to SOMETHING... He advised me that the only allergies he handles, are hayfever, etc. He couldn't help me. Here is why he gets 1 star. He is arrogant, rude to the patient and especially his nurses (support staff). I was livid as to how he treated his nurses. I left there in a horrible mood. He should NOT be dealing with people. His PEOPLE skills are lacking in every aspect. The following week I was back in emergency with my tongue swollen more than ever. The hospital staff at emergency were wonderful. I mentioned my negative experience with Dr. Lombardo with the nurse caring for me, and she said that he is the same rude, arrogant person when he comes to the hospital to check on patients. If this kind of "bedside" manor doesn't bother you then go see him. I will never recommend him to anyone.

5* Experience at the Walk-In Clinic…read more I don't hand out five-star easily (their is always room for improvement), but my experience in January 2025 at this clinic with NP. Roth, Kara and staff stood out in all the right ways. First impressions matter, I was pleasantly surprised by the 45-minute wait time(though would not always expect). For a walk-in clinic open to ALL and a Monday, that's impressive. During this time I observed the registration staff handle each patient with kindness and patience, including to those who were less then polite. Considering they are the front line dealing with people who are not feeling well, coughing, sneezing not real happy or patient as they are sick this staff kept their calm pleasant demeanor and professionalism. I was fortunate to be seen by a NP, Roth, Kara who entered my room with a student. I have worked in health care for several years and understand the importance of education in the field as it is constantly evolving, I appreciated the transparency. What truly stood out was the quality of care by NP. Roth, Kara. She conducted an efficient exam base on my complaint of ear pain (which i thought was infected and would need antibiotics), provided a clear diagnosis, and prescribed the appropriate treatment (I did not need antibiotics, and was thankful NP Roth, didn't encourage me to take something I didn't need). Despite what I assume was a full patient load, NP. Roth managed to make me feel heard and cared for. NP. Roth's bedside manner struck a balance between compassion and efficiency-- a skill that's not easy to master. Thank you :)

Adventist Care Clinic takes care of all your needs. My brother, Joseph, had multiple health issues…read more(cirrhosis, cancer, cellulitis). His NP Selena Bireki, helped him stay around...he lived 23 years with cirrhosis. She also directed him to a specialist in Napa to relieve his continuous migraine headaches. The Clinic is very busy so it may take a while to get an appointment if you are new. I can't say anything bad about the clinic.

This is for the Hospital as I don't know anything about the sleep lab. I placed this review here as…read moreIt has hospital reviews too. This secondary hospital looks, feels and is run like a 3rd world medical facility. It's dirty, cramped and disgusting. The ER staff tells COVID positive people to sit next to negative people waiting. If not for the COVID people warning others, no one would ever know. The small ER waiting room and triage area are dirty and grimy. People waiting are made to sit shoulder to shoulder with others with no respect for Germ COVID contaminated patients and other non COVID people. Maintenance is non-existent and doesn't clean up or disinfect anything in the waiting area. We watched as the staff allowed people to walk in with just Face Gators and no mask, as they appeared to be friends of the staff. When people would ask about how much longer it would be after waiting hours, the uninterested staff would just walk away and as their backs turned, tell people "it's going to be a long time". The wait time was absurd as you should expect to be at the ER for a minimum of 8+ hours. Watched many people just get up and walk out after 6 hours of just sitting there. A person could drive to the Santa Rosa ER where it's sanitary , have the visit and drive back in less time it takes to be seen here. The wait is one thing, but the unsanitary conditions are inexcusable. We felt unsafe the entire time we were there and ended up leaving as we were told it could take another 4 hours. **UPDATE received a call from the ED department head who acknowledged the unsanitary issue and lack of maintenance. He went on the say COVID protocol's were being adhered too until I cited specific issues with the ER friends only wearing face gators while entering and exiting . He also defended his dept. that COVID patients don't know if they have COVID until seen by the staff. WHAT? That is even more of a reason to separate possible COVID infected people from NON-COVID people. At the end of the conversation, he did say he would look at my complaint.

Update: went to the ear nose and throat specialist today to try to get the break fixed, 4 days…read morelater. Only to learn that Adventist hadn't even sent the copies of the CT scan. Soooo... drove an hour away to Santa Rosa for nothing! Yay! Keep up the good work, Clearlake Adventist! /sarcasm

I felt the same way Kit when I went here. They actually FORGOT to check my hemoglobin when I went…read morein for my abortion good thing my blood level wasn't low or o could have been in danger. Kiana you should not be a medical assistant if you do not know what you are doing! Do not trust this place!

Felt very judged from beginning to the end of my visit! This place needs hipaa training. Not cool…read moreto hear about others personal business at the clearlake club!