Still needed more information on how to approach get my prescription filled. Honestly grateful they…read morewere open during Art Fair and AC was very helpful breaking down the cost while returning one of the two pair of frames I'd already bought. What a dilemma I have. I like frames from Warby but my insurance is not accepted, they're out of network and it becomes costly based on my prescription. Decisions. Decisions!

I've been to this location twice now and each time has been a great experience…read more Today Gillian went over and beyond to help me. Super grateful. I wish I lived locally to come here for all my glasses. Store is located in the plaza. Tons of parking and shops and food. 1000/10

Amazing experience. Dr. LaFerla took the time to fix my old glasses and answer all my questions…read moreaccordingly. He even saved the brand of glasses I loved in my file when I said I really liked the frames and would buy in the future. Friendliest Dr. ever! Would 100% recommend.

State-of-the-Art Office, Old-School Service and Care…read more Incredibly happy with my experience with Dr. LaFerla. Unlike chains or employed healthcare that may push glasses or volume of patents, this is Dr. LaFerla's place. I never felt rushed, he communicated well--about procedures and insurance billing--his office is beautiful and state-of-the-art, while his service and care are old-school. I expressed that I was planning to purchase glasses with my first progressive script ever elsewhere by mail, and he then must have taken at least 1/2 hour more to make sure that my script was right, never pressuring me to buy frames from him. He's kind, comfortable, professional. Super personalized experience. Insurance process was easy, preregistering before my visit. Buy local--and get the best experience too!

I was thrilled to find this office so close to where I work downtown. I looked at who was a…read morepreferred provider with my vison insurance and I was able to schedule an appointment online. The assistant was great at taking my eye measurements, then scanning my retna. Dr. J. Strickland is my new optometrist. She went through the vision tests and explained the retna pictures and my eye health. I look forward to seeing her next time I am due for an exam. When it came time for the cost breakdown, the assistant went over what my insurance covered, my co-pays and coinsurance. They didn't have my contacts in stock, so they will be arriving in 5-7 business days. I was lucky to score a parking spot on the street out front, but I am not sure if they have a parking lot available.

Love this central location!…read more Dr. Bales is thorough and very explains exam throughout! Very helpful, pleasant staff!

Would give 0 stars if I could. Staff are incompetent and don't know how to bill correctly. I paid…read moremy bill at the end of my most recent appointment. Then I received a phone call a few days after my visit saying they forgot to bill me for my contact lens fitting and that I owe another $60. Received another call a few weeks later saying they "misread" my insurance and I owe another $110. This is not the first time they've called me after an appointment saying they made an error and I actually owe more than they originally told me. I would not recommend this place to anyone.

I had an 11:30 am appt arrived at 11:25 gave them all the papers/ identification. There was no one…read moreelse here except someone picking up glasses. The appointment started at 11:48 am... 18 minutes sitting in an empty office. Dr. Tiller knows what she's talking about and will do a thorough exam. Answers all questions.