Today, it was my second time going to the shop. Steve fixed my glasses and it wasn't an easy fix,…read morebut he did came up a method to fix it. Steve didn't charge me afterward, and I just felt bad, so I tipped him for a coffee. I'm really happy that I can wear my glasses like normally. Anyway, I'm so glad that I found this repair glasses shop and it's only place that I will go to if I ever need to get my glasses repair again. Last but not least, Steve is just an awesome guy, he actually care for customer's needs.

My poor reading glasses are well aquatinted with Frame Doctors and I am well acquainted with the…read morespeedy and reliable service they have offered me every time I have broken my glasses! From a broken arm to missing nose pads, Frame Doctors has come to the rescue and are always reasonable with their pricing. The owner is also friendly and a pleasure to do business with. I highly recommend Frame Doctors for all of your eye glass repair needs!

From the moment I walked in, the entire experience was seamless. The staff was incredibly friendly,…read moreattentive, and right on time, which I really value. I never felt rushed at any point. The doctor took their time, was extremely thorough, and explained everything with a level of knowledge that made me feel confident in my care. What stood out most was how kind and present they were throughout the entire appointment. The exam itself was very comprehensive, and it's clear they truly care about doing things properly rather than rushing patients through. I've had some really terrible eye exam experiences in town at the last three facilities, and after leaving a doctor I loved in West Hollywood, I hadn't been able to find someone of that caliber locally until now. This office actually exceeds that experience, which says a lot. They also took my insurance and CareCredit, which made the whole process even easier and more accessible. I'm so happy to have found this office and finally feel like I've found my eye doctor. Highly recommend.

I appreciate the professionalism and service provided by doctor Hayashi and his staff. He took the…read moretime to endure my prescription was correct and explain the vision changes I can expect in the future.

The first thing I noticed when I walked in was how friendly the staff was. They have a large…read moreselection of frames, including designers like Ray-Ban, Moschino, and Steve Madden, along with some more budget-friendly options. One of the associates was especially helpful and picked out several frames she thought would suit me well. I ended up finding a few that I really liked, but unfortunately they aren't in-network with VSP. They explained the out-of-network payment options, but after crunching the numbers, it just didn't make sense for me to purchase here.

I didn't get her name but the lady who tended to me was the best! She was able to replace one of my…read moretemples that had broken and fallen off of one of the joints on my sunglasses (for only $10!). On top of that, she adjusted and cleaned them for me. I was initially told to go with someone else who could supposedly fix them but they were charging me $50 because they said they had to replace both temples (and that they wouldn't match the frame of my glasses). I'm glad I did some digging and found this place instead!

I love the dr here but for who ever the staff are in the front very rude on the phone call…read more,thinking of moving because the staff make u feel uncomfortable and unwelcome as we are a bother but it's their Job to help lady is unprofessional

Most helpful place and they have a great selection of glass frames Alyssa is very helpfulread more

The office staff was amazingly kind. Especially Dr Jansen. My husband and I have been seeing her…read more@ Fig Garden Optometry for years. I highly recommend you to make an appointment. You will not be disappointed.

I love the staff and experience here at Fig Garden Optometry!! Dr. Goebel is great! I came from a…read moresmaller practice and they have several additional pre exam tests they do to make sure the entire health of your eyes is optimal. It seems like a lot but I've never felt uncomfortable in any of them. And they move you through them quickly. The office is always tidy and clean. And there's never a huge wait up front. Maybe a couple people at the most. It's hard when doctors overbook and you have so many folks waiting, but not here! Great selection of eyewear. I can always find glasses and sunglasses. The gal who helps you in this area will tell you about any deals too! Pick up is quick and easy too. Recommended my husband to give them a try here too as his optometrist just retired. Give them a try!

I wasn't sure what to expect given the mixed reviews, but my experience was excellent on the doctor…read moreside and horrible on the retail side. I've often felt rushed during eye exams in the past, and my prescriptions never seemed quite right. Dr. Casagrande completely changed that--he took the time to thoroughly assess my vision and made sure everything was dialed in. My eyesight has never been clearer, and I truly appreciated how committed he was to getting it right. On the retail side, this is where they fall short. Neither of our glasses orders were completed anywhere near the promised timeline. My wife's glasses are on track to be almost two weeks past the promised delivery date. They send you a text saying you can check your order here and it never updates past accepted and for my wife her order couldn't be found. So their portal is useless. I'd recommend using the eye doctors here but avoiding the retail side altogether--they come across as unprofessional, and when orders are delayed, follow-up calls make you feel like an inconvenience. Expect long hold times if you call, and if they say they'll call you back, don't rely on it. This was my first experience here. I don't know if I will return as I don't know if I want to deal with using a separate retail outlet to order my glasses.

Had high hopes for this place. Started off great. A couple of weekend employees ruined it. Lack of…read moreemail response regarding my concerns only confirmed things for me. Having to wait about two weeks for one of the prescription glasses I ordered, apparently because they were the pair being covered by insurance? After I finally do get my second pair, I'll be sure to never do business with 20/20 Optometric, again. Have always preferred buying from local business, but not when they're like this. What a waste.

I brought my prescription sunglasses in for adjustment/fitting. The frames were difficult to…read moremanipulate, but they took extra time with them, removing the lenses and doing everything they could to help them fit better. And after it all, they didn't charge me. I tried to pay but they insisted the service was free.

From the owner: Eyeglass Repairs is locally-owned and here to service your eyeglass needs. Whether it is a broken…read morespring, or a loose nose guard or just an annual check, you can trust our team to get the job done. We are just south of Shaw Ave. on Cedar.

Well, it happened; Dr. Smith retired {sigh} He was a talker, but apparently, I'd gotten accustomed…read moreand developed a preference for his and Kamren's style and care. Signature Optometry took on Dr. Smith's patients. Everyone in my family needs/wears glasses and contacts, and I've now gone through each family member's visits for the year so I feel ok to leave a review now haha Before I get into it, I want to mention that prices for services and glasses at this office are fantastic. They offer custom made frames - for a lot more but if you struggle being satisfied with the look of your glasses, this is a wonderful option. First, this office is in one of those small professional office complexes on Palm across the street from Bullard High School (consider the horrible traffic in and near the school in the early morning and 3:00ish when making appointments). Not an old building but not one of the new modern complexes that all the medical offices are flocking too (which in my mind, has to translate to higher service fees). What matters to me is the equipment and expertise of the practice. Dr. Fisher hits both of these, and records are in the computer not paper files like Dr. Smith, bless his heart. It reminded me more of a Kaiser visit, which is a positive for me. I liked his explanation of astigmatism to my youngest girl (we all have it, hers is the worst). I can't help but compare this practice to our old doctor, sorry. When you first come to this office, they ask for your medical information, a copy of your I.d. and they take your blood pressure. These annoyed me and feel overly cautious, but I understood their reasoning and they aren't militant about it. I also don't care for the dr aide doing the first part of the exam. I've worn glasses for over 40 years and am used to the optometrist doing the entire exam. But that didn't end up being too big a deal either because she did the minor stuff. (I noticed there was a different tech after our first or second visit; hope that isn't an indication of high staff turnover.) Each of us has been happy with our new glasses and contacts. It's taking some getting used to new personalities and differences in care at this office, but with each visit, the staff has been great. Though I really miss Kamren and his care, the tech at this office that helps with frame fittings is also really great. I'm so bad with names but the other gentleman that assists with processing sales/orders is also really great. I think there are two women who handle appointments and that is taking some getting used to but they are nice and try to be helpful. I'm confident we are going to have fine care here - super hope so because I hate finding a good optometrist for my favorite purchase of the year haha

I saw Dr. Fisher for the first time and I will definitely be making him my primary optometrist. He…read moreis very knowledgeable, and kind. He makes you feel completely comfortable and makes sure you know what's going on. His staff is amazing! Everyone at the practice is welcoming and knowledgeable. I definitely recommend.

Eduardo is awesome! He helped me incredibly with my optical needs. He even repaired my old glasses…read moreto use during the meanwhile. He also made sure that my new glasses fit well and made adjustments. Told me to come back if they weren't working properly. I remember his name bc he's memorable as an employee. I've been to Stanton's, fig garden optometry and signature optometry. None of them made sure that I was satisfied with the final glasses. These days they simply hand them off when you arrive to pick them up. Not this place! It's obvious from when you walk in that you're not simply a number to them. Thx! I'll be recommending this place to anyone who asks about optometrists

The ladies are great. Helpful and patient. Will go back for more frames. The turn around is about…read more10 days sometimes sooner

Literally woke up extra grateful for Dr. Yamamoto. I had sudden blurry vision after a facial…read moretreatment at a local med spa. Since the treatment was at 5:00 PM, I went home chalking it up to my first experience with this type of treatment. When I woke up the next day, my vision was still blurry so I immediately contacted the med spa via email phone call. When they didn't call me back, I had to seek treatment from an optometrist. I've never been to Dr. Yamamoto's office, but she came highly recommended by a few family members and she got me in the same day. She ran extensive tests and was incredibly patient with me throughout the process. I was so grateful that she got me in last minute and helped me figure out what was going on. Her clinic was clean and chic and the front office was warm and welcoming. I also appreciated that she has her own eye glass shop. Having this terrible experience with a med spa was actually a blessing in finding my new optometrist.

1.5 hr phone wait and still waiting to make appointment. I think they need another office person!!read more