I went to Fortuna Optical for a new pair of specs several years (yes, years) after a colleague got…read morehers there (they are fabulous glasses). I kept the name of the store in a note for when I was ready. I didn't renew my glasses for a long time and finally decided it was time. The shop is small but choices abound. I was greeted warmly, though they were busy with other customers. I noticed that Nicole greeted everyone who was there or who came in after me by name. I told her what I was thinking of trying. She welcomed me to try on anything and everything. And so I did. There was zero pressure. Nicole helped me with fit and size and I narrowed it down to a pair I fell in love with. Nicole was busy but she checked in on me often. Nicole will tell you if a pair of glasses isn't for you - which I really appreciate, because it's a big purchase! By the way, Nicole learned my name early on and used it. This is not something you see much these days. I felt welcomed to be their customer. I selected my frames and Nicole told me about their upcoming vacation, not sure if they would have them ready beforehand. I wasn't in any rush, but I did learn that they make the glasses in-house, which was nice to know! My glasses were ready in just a few days. When I went in to pick them up, I was greeted with, "Hi, Megan!" My glasses were beautifully made. When I tried them on, I was a little unsure because they didn't seem like the right prescription - I had waited too long to update my Rx! Nicole assured me that if they didn't feel right and my eyes didn't adjust, they'd remake them within 30 days. My eyes adjusted in one day and I'm thrilled with my new glasses. Nicole also adjusted my sunglasses (not purchased there) for free, and they've never fit better. I can't say enough about my wonderful experience at Fortuna Optical. You have a customer for life. Thank you for the excellent service, the professional fabrication of my lenses, and the warm and welcoming feeling. I'll be a customer for life!

Undoubtedly the finest eyewear retailer. Why do I state…read morethis? Selection is fantastic. A curated selection of hip, stylish frames for men and women from around the world. Frames for all sized faces in many colors. More importantly, the service is beyond expectations. The people at Fortuna are deeply experienced and able to offer solutions to all of my preferences. They handle all insurance paperwork and make it easy and pleasant to do business. Fortunately offers an exceptional eyewear experience that chain stores cannot possibly provide.

Dr. Moskowitz is the best out there!! He is kind, compassionate and excellent. He actually…read morelistens and hears you. I have been seeing him forever as does my family and friends also see him. The support staff is fabulous-also kind and committed! Please go there-you will be pleasantly satisfied!!

DON'T GO HERE!!!! After over 30 yrs I'm leaving this doctor due to terrible service! His…read morefront-desk person is rude and incompetent. He apologizes, makes excuses for her but this last time sent me over the edge. I tried ordering contacts on-line (I guess she didn't like that?) but she wouldn't confirm my prescription with the company. They shipped me the wrong prescription, but they refunded me. She then contacted them 5 days later and (according to them) said my prescription had expired. Dr. M claimed she confirmed my prescription. So why did I get the WRONG lenses? Because she isn't telling the truth. The online company said when she finally responded to their SECOND request, she told them my prescription was expired. Dr. M said "no, she confirmed the prescription." He then informed me that he and his staff don't have TIME to contact patients. That did it for me. Oh, and he requires you to come in EVERY year for an exam while other doctors (my NEW one!) don't! I guess he just wants the money.

I ordered my glasses in FEBRUARY it is MAY !…read more I still do not have ... either do so many . they said had a problem and new company . Boscovs a bad name .' I am so frustrated. this is poor .. really poor business

I had a wonderful experience at Boscov's Optical. It's my first time having to wear glasses in my…read morelife. Liz was very patient with me and helped me find the right frame to fit me. I'm sure I'll be back to buy a backup pair.

Opti rx was wonderful. I loved the environment. I felt like I was sitting in my own living room.The…read morewait was not long at all. My exam was not rushed.Very personable. I was able to take as much time as I wanted in choosing my frames. One of my best doctor expiriences. Donna Esposito DiSalvia

I was previously a patient of this optometrist in 2017. My first visit with them was uneventful and…read morewent ok, aside from the old lady receptionist who had an attitude. It was easy enough to ignore her the first time. My second experience with them is a completely different story. I was treated like garbage and I was hung up on twice. I returned in 2018 to renew my prescription and glasses. Upon making an appointment, this optometrist claimed authorization over my insurance before I even had a visit with them. They are not allowed to claim authorization over your insurance until you actually visit them, have an eye exam, and place an order for glasses. Do you see where this is going? Here's what happened... Work obligations forced me to reschedule my appointment. I told them I'd have to call back to reschedule a new appointment when I get my upcoming work schedule. The receptionist (same lady as last year with an attitude) dropped the ball and never canceled the appointment. ....In the meantime I found a different optometrist whose hours and location were better able to accommodate me. As a consumer I have a right to choose whichever business is better able to accommodate me. So while I was visiting the new optometrist is when I learned the hard way that Opti-Rx took a short cut and claimed authorization over my insurance without ever rendering me any services or even seeing me. How embarrassing it was to have my new optometrist tell me they couldn't move forward with my exam and my glasses because the previous optometrist I visited had my insurance on hold even though I hadn't even seen them. So I call Opti-Rx to have them release my insurance. These jackwipes actually gave me an attitude because I chose a different optometrist. When I asked them to release authorization over my insurance the receptionist said, "I'll see what I can do" I said, "Excuse me? You WILL release my authorization, right? I'm standing here at the new optometrist waiting for it to be released." She said, "Whenever I can get into the system." and she hung up on me. I called back and spoke with Dr. Berger himself. He proceeded to argue with me that because I made an appointment with them so they were justified in holding authorization over my insurance. I said, "We never settled on an appointment. Your receptionist dropped the ball and failed to update the computer when I called to reschedule. You shouldn't be meddling with my insurance." He washed his hands and said, "I'm gonna hand you back to the receptionist to deal with this." He hands me back to the receptionist and she says, "I already dealt with the authorization. It's done." I was in the middle of saying "Alright, thank you" and she hung up on me again. Moral of the story: This company uses shady practices. They have a tendency for taking shortcuts, and their customer interaction with me was incredibly rude. I can not, and will not recommend this optometrist to others.

Dr. Stinger is wonderful. She's very patient and she also has a good sense of design. I couldn't…read morefind glasses that fit my face very well (and were in my price range) and she stuck with me until I found something that looked right. Dr. Stinger is also wonderful with helping patients stay in budget. Her secretary can help you with up front costs when you give them your insurance info. Dr. Stinger was really honest with me about my eye health. She told me the truth--not what the lens manufacturers wanted her to say. She looks out for me before she looks out for her profits. I'm sad that my new insurance does not cover me here. I would recommend Dr. Stinger to anyone, especially if you're having financial troubles or if you get nervous about having your eyes checked. She also explained why my vision needs correcting and why I have certain problems (I have very slight astigmatism in one eye--so small that they don't make contacts for it--though my main problem is myopia; this is why I have slightly blurry vision in my left eye at all times). Dr. Stinger focuses on comfort, too. She gave me trial lenses before asking me to order a full supply. She made some changes to make me feel comfy and let me know what the cost changes were, too.

Old equipment , doctor needs to get updated to prescribe people eye glasses. People go back several…read moretimes to get the correct contact lenses and glasses. Don't waste your money.

Ed is amazing. He has a nice variety of frames and takes excellent care of everyone. He has been…read moreproviding my glasses for more years than I can count. Ed has taken care of my family including my daughter and granddaughters. He has impeccable taste in seeing what looks great on you. His prices are great and quality of work is excellent. I wear bifocals and they've been perfect with every pair. Highly recommend

I've been to Ed twice now and I think I can confidently say that I will be a return customer. He's…read morethe first Optician that I've been to that I've felt like was actually interested in me being happy and not just making another sale.

Kudos to the staff at The Optical Shoppe, specifically Kimberly and Jackie! Jackie was quite…read morewelcoming and led me to Kimberly. Kimberly kindly fixed my broken glasses (screw came out and arm came off). I had attempted to fix them myself but couldn't see well enough to do so! Being from out of town I did not have a spare pair! If I lived in the vicinity, I would surely utilize their services on a regular basis., so I'll give them five stars for customer service! Thank you kadies!

Confession time: I tried to 'cheat' on The Optical Shoppe with a new doctor for the sake of…read moreconvenience. Spoiler alert: it was not convenient, and I came running back! I've been a loyal customer here since the Dr. Finch days and the era of the incredibly cool Dave. Even though Dave has retired and his wonderful daughter Jamie now runs the business from behind the scenes, you can absolutely still feel their standards living on through the staff. I walked in fresh from my 'bad breakup' with that other place, and Lex immediately swung into action. She actually repaired my old glasses on the spot (new nose pads and a tighten-up) so I had something to wear while waiting for my order. Then she whisked me over to the contact lens specialist (I am mortified that I forgot your name--please forgive me, I promise to get it right when I pick up my order!) and then to Kim, their amazing Optician. I ended up going all in: transition lenses with new frames AND prescription sunglasses. The whole experience reminded me why I loved interacting with Dave all those years ago. Lesson learned: You can't put a price on this kind of care. This is why supporting local, family-owned businesses is so important. I'm back for good!

The receptionist staff is great, which can make or break a doctors office. The doctor I saw was…read morecompassionate and cared for my eye problems. She completed my evaluation after my initial visit and made sure I was comfortable and explained everything to me in detail. Definately recommend to anyone who needs an eye exam or see an eye doctor.

Dr. Lebowitz damaged my vision after cataract surgery. I am so sorry to have it done ther.read more