Staff is always very rude. An employee took a personal call while helping me. No one is ever…read morefriendly and when it was my turn staff take people behind me in line while I wait there confused.

I'm giving it 3 stars because the employees do a fantastic job. However, as a former employee, if…read moreAngie is still managing the store then I do not recommend this as a good place to work. I often felt belittled and talked to like a kid even though I was 30 YEARS OLD and Staples was a part time 2nd job for me at the time. Total lack of respect on her part. I was not the only employee who felt that way.

In my estimation, this UPS store goes above and beyond! The staff is extraordinarily accommodating…read moreand always with a smile. For example, one Saturday afternoon I took a package over for a return and they close at 1:30; actually, it was a bit after 1:30 and I'm sure they were anxious to close and get about their business on a Saturday. As I got to the door and and found it locked admittedly I was disappointed having missed getting there during business hours but suddenly the manager was waving me to wait and she unlocked the door and let me get my return slip. On another occasion I had a package that there was some question about the QR code and the manager actually called the company for me and let me speak with them to clarify. Quite honestly, those are just a couple of examples of how this store does business as there have been many others. To me that is going above and beyond For your customers.The Cobblestone area is most fortunate to have this kind of a store available to us for all of our mailing needs, be it mailing, copying, shredding . Etc. etc. etc. they do it all and with a smile. You just can't beat that!

I emailed earlier in the day about shredding services and received a prompt reply complete with…read morepricing. No appointment required, either. Cool. Large parking lot next to Martin's makes for easy access. Even though I went at a busy time (5 p.m.), I was in/out in a reasonable time and expense. All the staff was friendly and efficient. I like that. Has my lights all aglow on my "Give 'em a whirl" meter. Ship and shred here.

Amy is such a true joy to work with! She is speedy with her responses and has a real sense for…read morecustomer service! I have been working with her on business cards and she has been great going above and beyond for me. Will consistently use her for all my needs!

Very happy with Allegra right now!…read more I placed an order and received a thinner stock than requested. So, I brought the order back to Allegra a little nervous about how it would go. I hadn't checked here before the first visit, and Krysie's review scared me. I was worried that it would turn into a bit of a "he-said, he-said" issue, and that I would be left holding the bag for a product that didn't feel like what I had ordered. Well in the 2 years since Krysie's review, something must have changed. The staff not only listened and responded well, the manager quickly moved to correct the problem and to provide a resolution that was ideal--he ordered better stock and had the print job prepared again. The print looks great and I think they earn high marks for professionalism.

Our local downtown Elkhart printer! They are great, even does design and composition for me, if…read moreneed. So glad they are just a few blocks away. Emily is always amazing to work with.