I had a really disappointing experience. The technician removed about half of the middle of one of my eyebrows, leaving it uneven. When I pointed it out, she insisted the hair was still there and was "just really light," even though it was obvious a section had been removed. Instead of acknowledging the mistake or trying to fix it, my concern was dismissed. When I went to pay, her attitude made me feel very uncomfortable. I still paid for the service, but I left extremely unhappy with both the results and the customer service. Unfortunately, I won't be returning or recommending this place. read more

Went right through my eyebrow and left gaps Do not recommend. The lady was really nice though. read more

Eyebrow Beauty Touch - Eyebrow Services Near Me - San Bernardino, California

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No stars! I'm in the army reserves and I would come here every time I came home and I been gone for a while recently came back I had 8 cards for a free eyebrow wax and the woman would not take them I don't expect special treatment at all but she could not take my cards for a free wax I was so upset me and my friends and family would come here after I told them about my experience recently we will not be going back read more

Definitely ask for Jaz! She's exceptional at what she does, taking the time to perfect my brows every visit. Her kindness and attention to detail are unmatched! read more

Eyebrow Beauty Touch - Eyebrow Services Near Me - San Bernardino, California

I haven't been here in awhile. Desperately needed my eyebrows done. No one else was here so I loved the fact that I didn't have to wait. The lady did a beautiful job but o forgot to take a before picture so you could see how nice she cleaned up my eyebrows. As usual I forgot my card so that by the seventh visit, it's free. LOL read more

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Ask for DJ!! She's really good & knows exactly what to do to give you what you want. i've been going to her for 4 years now. i refuse to go to anyone else. Strongly recommend! read more

Ugh I really want to like this place but they mess up my eyebrows every single time. I'm beyond disappointed. I don't understand how they have customers. You guys suck. read more

I went to these people and they suck majorly !!! I did some before photos of how I did mines nice and then the after they did it very bad she did it within 5 mins it's costed $25 and she didn't even take all my makeup off she legit use hand sanitizer to wipe my previous makeup off and the only thing they might be good at is threading brows if I could I would rate them a negative half star .! read more

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My daughter likes getting her eyebrows done here. So far it's okay, as long as she is satisfied. Only a few of the women hete are friendly I noticed. On or two of them could be more friendly and not so unhappy doing there job. read more

Eyebrow Beauty Touch - BEAUTY TIME FOR MY GIRL... - Eyebrow Services Near Me - San Bernardino, California

I always pass by this place when I go to the mall and always see people in there getting their brows done. I am very picky on my small sparse eyebrows so I usually do my own eyebrows to avoid the frustrations of having someone else F up ur brows. Well I'm pregnant and just not even in the mood to do anything with myself lately so I walk in since I haven't touched my brows in about 2 months!!! So I walk in and immediately get seated and the lady starts threading... no questions on how I want them nothing. So I say not too thin as she just keeps doing her thing. When she hands me the mirror I look and I wanted to laugh at how ridiculously thin and uneven and with no shape my eyebrows were! It was like a cruel joke! I look ridiculous. My own fault for letting someone else touch my eyebrows. As for now I guess I'll rock these Christina Aguilera circa 1999/2000 brows. But do yourself a favor and avoid this place. You may think but they have a lot of clients! Well idk how they do shitty work. read more

Ive been coming here for eyebrows for about 2 years and I loved it till last night. I went to get a full face threaded. I've always get my face done elsewhere but thought id give this place a try. The lady kept on making comments about my skin. "your skin is so dry", "your skin is so red", "look at all your hair oh NO! so much" I was so upset! I've always had insecurities about my face, that is the reason I was getting it threaded! I will NEVER GO BACK you made me feel so uncomfortable for something I am paying for! read more

This is my go too spot for eyebrow threading. I usually spend $11 bucks with tip. Ask for Eva. She always has great shaping and minimal pain. read more

bad service made my eyebrows crooked and when i asked for them to fix them they said no and it wasn't their fault

Never again. I will not go back to this place. I asked them to shape my eyebrows they just clean them up when I told them they need to by shape more they didnt want to. read more

Eyebrow Beauty Touch - Just done still bushy. - Eyebrow Services Near Me - San Bernardino, California

I usually get my eyebrows done at ziba but on a Sunday at 630pm this place was convenient . This place is terrible . I left with worse eyebrows than What i came in . I told the girl that all I wanted was a clean up and she lost my eyebrow shape completely . Would not recommend this place at all! I tried to tell her and she acted confused like she didn't understand what I was saying then told me they would grow back . read more

This is now my new place I will get my threading done at. Simmy was great! I have never had someone work so hard to make sure everything was perfect!!! She is truly amazing on what she does! read more

I really wish I had read the reviews prior to stopping by here. I typically go to Ziba for my threading but due to my time constraints and already shopping at the mall I decided to stop here. Well let me say that was a big mistake. I do not know how someone could mess up a brow clean up! I walked away from there with super thin, different shaped, and far spaced out brows. Never again.... read more

I usually come here to get my eyebrows threaded but I won't anymore. About 2 weeks ago I came in and the lady left my eyelids so irritated. After 2 weeks they are still red and scabbed. I went in to show them and talk to a manager but all they offered was my $8 refund. I am really disappointed. I asked if they had any recommendations for my skin and they said no. Their flyer states they are committed to providing good and sanitary service but when faced with an issue they have no suggestions. Not happy at all! read more

So yesterday was my first time ever getting my eyebrows done. Of course everything closes at around 5:30pm on Sunday's so I knew I had to visit a mall. I walked in and they greeted me. In the other side of the mall, it didn't look friendly as this one. You will get a good vibe when you walk towards this place. Anyways like I said, it was my first time getting my eyebrows done, so I was pretty nervous. The lady who attended me was there the whole way. She did and amazing job. It wasn't painful whatsoever. The enviorement was nice, great staff, great job. Really recommend it. Only thing I didn't like was a customer that walked in with an attitude. Other than that, great place. read more

The first time I visited this place to get my eyebrows threaded, the young lady was super nice and did an excellent job! I even recommended my cousin and she also loved it. Unfortunately, my last visit here yesterday was not so great because there was a different older lady who did it and I had to keep pointing out the spots she missed. It became apparent that she sucked because she ended up cutting me! This is the second time I've been CUT by someone!! Hugely disappointed. I will ONLY go back if the first girl does the work! read more