Poor customer service. Steps in pedicure and manicure skip. Cuticle were not cut , massage not…read moreoffered and nails poorly installed. Don't waste your time or money. Lacks integrity or care. Zero rating is more appropriate. Unfortunately

Lily was amazing! She did exactly what I wanted on my nails even as a walk in! Highly recommend…read moregoing there!

This is an update to an earlier review for which I gave 5 stars. I would reduce to 3 overall…read moreexperience. Shortly after my previous review I call to make an appointment stating I just needed some tweaking to the haircut (I have difficult hair and you never know how it's going to respond). This was within a couple days of the original haircut. Due to scheduling I was unable to get in for 2 weeks. This put about 3 weeks between haircuts. Now I'm sure there are people that get haircuts every 3 weeks, but I'm certainly not one of them. I made it clear that the haircut needed work. I guess because I didn't get in for 3 weeks I got charged for a full new haircut. That was frustrating. The irony came when at the end as I was leaving she told me if I had any issues in the next few days give a call and they'd get me in to take care of it.... Really? I thought that's what I was doing. Not for yet another 50+ dollars, thanks I'll wait. Overall. Stylists do a good job. But not really the best 'customer service'

Highly Recommend this place for everyone. I had 2 appointments here for perming and coloring…read more Chrystal did my great hair cut and perm. My hair color was done by Victoria. I love it. They took care of my hair really careful. Both perming and coloring took me about 3 hours each. Pretty long hah but they have free water/coffee/cookie for you and also great music. Staffs are friendly. Lobe the atmosphere there

Mia did an amazing job on my Birthday girl! She was so sweet and spot on precision. Our friends…read morerecommended Romans Nails on Line Ave. We are spreading the good news!

RUDE RUDE RUDE. Will not return. Ling-Ling was extremely rude. I requested a new tech. She was a…read morelittle better. But still will not return.

I think this may have been my worst pedicure experience to date. my tech was rude and short when…read morespeaking to me. My pedicure water bowl wasn't working half the time. I asked to move to another chair and was ignored. I asked her msmy other questions about my polish being old, etc and she never responded to anything I asked. She moved my too soon and my nails messed up and she acted upset she had to redo them. I was then moved again to drying station and I tried telling her the drying fan she put me at wasn't working and she argued with me. I had to get some other employees to check and it was infact broken. She never came back and checked on me. I had to go get her again and tell her it was infact broken. She then moved me another fan. I then noticed something had blown onto my nail from the fan. She once again never checked back on me. I had to get another nail techs attention and show them my nail. Instead of taking the polish off and redoing it, they scrapped it off and put more polish over nail making it uneven and ugly. I was told it would take to long to take it off and do it over. We also were never offered drinks or anything during our visit. However, I heard other nail techs offering their customers drinks. To be labeled as a higher end salon, and your prices being more than many others, you would expect a better experience and service but that was not the case. I thought we might be have been offered a discount but nothing was offered although I told the receptionist that we had a horrible experience. We were highly disappointed and will not be back.

I would not recommend. I'm in the military so I have to have my nails a certain length, after the…read moreperson cut them I went to check if they were short enough and I was rudely told not to move or touch my hands. They overcharged and I still had to trim them once I went home since they were not in regs. Not even a week past and half of my nails have come off and I got dip! I've never experienced this before.

Great service and great people! They did everything I could ask for and my family that cameread more

0/10 -- absolutely would not recommend…read more I decided to try this salon after my regular nail tech moved away, and this was easily one of the worst nail experiences I've had. I went in for builder gel on my natural nails and spent 2.5 hours for a service that was poorly executed from beginning to end. The nail tech cut all of my natural nails down and THEN proceeded to tell me I needed a full set -- despite my nails being completely fine beforehand and not needing one before they were cut. That alone was frustrating and disappointing. I specifically asked for oval nails and somehow ended up with a random mixture of oval, round, uneven, and inconsistent shapes. None of the nails match, the shaping is sloppy, and the overall result looks rushed despite spending hours in the chair. Paying for a premium service should not leave you regretting the appointment the moment you walk out. I gave this salon a chance and unfortunately left completely disappointed. Save your time and money -- I will absolutely not be returning.

Amy was amazing and listened to EXACTLY how I wanted what I PAID for! They came out to die for…read more Simple yet and to the point! Thanks Amazing Amy!!! Kind of pricy though.

I went to get my lip waxed and they overwaxed towards the side of my face/lip into my cheeks. I now…read moreI have a bad case of folliculitis because my skin in that area wasn't used to the harsh waxing (never waxed my face past my upper lip). Last time it was my eyebrows being waxed too thin. This time it's my skin. (Also the wax was too hot and I was bleeding after the appointment) Definitely never going back for anything again.

I went in yesterday looking for something simple to get for the holidays . So I went and asked what…read morewould be the price for the first picture . She said $65 ,then turned around ,and went to ask another tech to be sure and she said $70-$75 because it was long which was fine with me . Then she said anything shorter will be less . Ok so she start doing my nails she cut it to the second picture length and said this was long ,that it will still be $75. For longer it would be $85. This is clearly a medium set and if they were longer it still wouldn't have been worth price . And that's clearly not what you said when i showed you the picture . Overall my nails look a hot mess , I was lied to ,overcharged ,the ombré is not great,the file down was poor my nails are so big. I tried to stress to her my issues but she kept saying my nail bed was wide which I guarantee you they are not. I wouldn't recommend this place unless there is someone other to do your nails than the person who done mine .

Great experience! Hailey was great, very quick and efficient, and I'm very happy with the results!read more

I had been doing my own nails for years and finally decided to treat myself with a full set of…read moreacrylics. Vince did SUCH a gorgeous job and was super friendly. I left with a classy set of nails that have held up with my mom life and my 8-5 job.

I love the service I get at Haute Nails. I've been a customer for 7 1/2 years and wouldn't trust…read moreanyone else with my nail care!