I have been a customer of this practice for 30 years going back to when I first moved to the area…read more Overall through that period, I was totally satisfied with the professionalism and friendliness. This was demonstrated by the sincere interest in delivering consistent care from all staff from receptionist through physicians. My most recent experience through cataract resolution however has shown that even though overall care remains good, there perhaps have been some slippages in services as the practice has evolved through name changes and as staffing and reorients itself. On the occasion of something as significant as cataract surgery, as opposed to routine care and check ups, you of course would want everything up to surgery, through surgery, and in after care to go perfectly. The expectation is sort of like what it was for the famous incident of the commercial airline pilot who had to emergency land his plane after a bird strIke in the Hudson River. He did so successfully with no one injured through rescue and recovery. All of his training - and that of every other staff member - was tested with results delivered exceptionally in every step. I similarly came through my cataract surgery and after care OK. But there were some moments of what I will call minor "turbulence" along the way that could have been avoided in my opinion as noted below. First, the choices to be made around lens replacement type are rather complicated. I would have hoped for more proactive advice versus passive advice from the physician on offering thoughts based on my lifestyle for the lens most suitable for me. I think if I had not done as much of my own research, it would have taken much longer to be comfortable with the surgery. There is a lot to understand. It should be explained as thoroughly as possible and at a pace sensitive to the ability of any patient to absorb all the information. Second, beyond type of lens implant, the decision on type of eye drops, all-in-one versus 3-drop regimen, needs to be carefully reviewed with patient. There is a huge difference in costs and eye care activity / follow up required from patient based on your choice here. I opted for what I understood to be the less costly though more involved 3-drop regimen. Due to an initial oversight by staff my prescriptions eventually included a "brand" eye drop that was $345 out-of-pocket on top of the other two which added up to about $100. Fortunately I declined this third of three eye drops at the pharmacy. I immediately called the office to clarify the correctness of the prescriptions, A 'generic' version of third eye drop was at significantly reduced cost of only $ out-of-pocket! Third, a lot of forms are presented in advance of surgery for sign off and submission at separate times and to different parties. A better check off list should be available to patients to get through that process. I am pretty savvy so was able to get through this but with some aggravation and fortitude. There must be an easier way to get patients through that process. Fourth, the communications between office scheduler and those at separate surgery center should be flawless. I arrived at the surgery center ready for work on my left eye and discovered their records had me set up for the right eye. Pretreatment you do with eye drops you that you must start days before the surgery is for the eye to be operated on. I had paperwork confirming the left eye was to be done. After the surgery center checked with the physician it was confirmed they were to proceed with the left eye and it was confirmed the lens for the left eye was ready. The center records were corrected and surgery proceeded on schedule. Fifth, and certainly minor, during next-day-after-surgery follow up visit on the second surgery for the right eye, there was a glitch in the set up of the exam room. I was being asked to recite the eye chart even though as I noted to staff member the chart was not turned on to project on the wall in the correct area. The staff member eventually noted the problem and corrected the projector positioning. Again this was minor, but one would think execution of perhaps something like an exam room "set up check list" between patient use would avoid such a mishap. In summary and closing let me emphasize that in spite of the 'mishaps' I experienced, I still consider the practice good overall. I just think some refocus on the little things may both help them move into the 'exceptional' category - my opinion - and at same time prevent them from slipping down into the average.

I went for eye exam which I received and asked for the prescription so I could order glasses. They…read moretold me I would need to pay $45.00 which I agreed to. Then I went online to order and you need a PD to fill the prescription (which is the bridge of your nose distance) I called office because that was not listed on my script. They said they didn't take that measurement and I would have to go to somewhere to get it taken. I said I told the assistant I was ordering glasses online and they should have takes all the measurements. They stated "Well we Didn't" So now I have to go somewhere else and pay again. I complained and the receptionist didn't care, say come back we will take it I got nothing from her. Bad Business.

Horribly expensive! You get a bunch of tests with no upfront pricing. I have never paid over $700…read morefor a contact lens visit and a pair of contacts.

Dr. Joyce is absolutely wonderful. She is very professional, knowledgeable and friendly. Her entire…read morestaff is also wonderful. Everyone is very helpful and friendly. I absolutely recommend this practice in Richboro PA.

Very patient doctor, friendly services…read more I have been going to this place for over 10 years, and my family have received great care. I like the care the doctors have shown to us, and the knowledge Dr. Hang shows in eye care.

Once I found this office for eye exams and eye wear I knew I would be a patient for as long as I…read morelived in the area. Almost 10 years later and still look forward to my yearly exam. Dr. Hang and her staff are very friendly and take time for every appointment. She gets to know her patients. I have referred her to many friends and family. They always have appointments that fit into my schedule. Make an appointment, you will not be disappointed.

Great job by everyone. Highly recommend this place great location and service. Appointments were…read moreeasy to make

My mother is 89 and in assisted living memory care apartment. Last week, she told me her glasses…read morewere broken and she cannot see at all without them. I knew getting her an immediate replacement was going to be nearly impossible, especially without her being there. I desperately called YVC since we are patients there and they told me to come right down to assess the damage of the frame. Lucky for me, the gentlman that helped me said her lenses were good but the frame was beyind repair. He patiently looked and found a similar size and color frame and was able to put the lenses in the new frame!!!!! I am beyond grateful and cannot thank Yardley Vision Care for going the extra mile (and with a smile). If there were a 10 star rating option I would give it! Thankyou again

If you're looking for a great eye doctor, Dr. Brown is right up there. His staff is great and they…read moreactually answer the phone when you call to make an appointment -- no automated system. They get you in promptly. The doctor is knowledgeable, thorough and actually funny. It was an overall pleasant experience.

They told me via text saying my contacts were in and they would be open until 6. I hurried up…read moreafter work and arrived at 5:51 which is plenty of time to run in and pick up my contacts. Unfortunately they decided to close early and employee was in her car in parking lot. Very disappointed as it was a total waste of time and gas. When you say you're open until six don't decide to close early as maybe a customer is on their way.

All I can say is, WOW. What a friendly, accommodating, clean and professional establishment this…read moreis. I had not had an eye exam in literally 25 years, therefore I was a little nervous for my appointment and wasn't sure what to expect. I was greeted by Amber to start, super friendly and overall very welcoming. It was a bonus that she explained and enforced, kindly and politely, Covid-19 guidelines and restrictions to ensure we were all kept safe and healthy throughout my visit. My actual exam with Dr. Ochsenreither was educational and overall extremely beneficial and pleasant. He really seems to be passionate about his career, and takes the time to get to know you personally throughout your visit. As a result of my exam, I ended up needing a script for an astigmatism; therefore needed to pick out some frames. I am the most indecisive person ever when it comes to deciding on anything "fashionable," but Dana and Paige were so incredibly patient with me and extremely helpful (not to mention fun!). I'm telling you, I made 3 trips back before I could make a decision (they had so many options!) and these gals made me feel at home each time, letting me model (with a mask on of course) in the mirrors for as long as needed. Amber even worked with Dana and Paige to go the extra mile and order me additional frames without my knowing, in anticipation I still wasn't quite ready to make my decision. I mean COME ON, best customer service ever! If you're looking for a new eye doctor, Dr. Ochsenreither and his amazing staff are it! I promise you will not be disappointed!

Had an appointment today with my 3 year old. I knew it would be a challenging appointment but never…read moreanticipated it would be as challenging as today turned out to be. Dr.Pote and her staff were amazing and super kind , patient and helpful. They truly went above and beyond to make my son comfortable and get the information they needed. Although as a parent I was so upset how uncooperative my son was the doctor and the staff were amazing. I would recommend this office to anyone. Staff is super friendly , accommodating, clean and they are very transparent on services and pricing. Thank you ladies for all your help today!

The doctor and staff here were very friendly and helpful. The waiting area as well as exam room is…read morevery clean. Everyone was very helpful. The woman who helped us with our insurance information was able to give us different pricing options based off of what we wanted as far as add ons. For years we used a big name provider and I cannot imagine why we stayed for years there with them. Feasterville Family Eye Care makes you feel like a person and not just another number. Kudos to the team here :)

I usually do not write reviews either, however... Dr. was ok, but told me things that the staff…read moresaid were not true(rudely) like come back if your eyes are still bothering you and we will do a simple procedure to unclog the tear duct, ok so I tried to make an appointment to return after about 10 days or so and they said it would be 3 weeks away, I explained that, that is not what the Dr. said, about the wait, so then I asked for some sort of drops which he prescribed. After I finished the drops, my eyes went back to bothering me to the point it was affecting my driving and computer work, I called back again and explained that the drops only worked temporarily so I needed to make the appointment for the procedure, and the staff said that Dr. Sucheski doesn't do that procedure??? after he said the words "do a procedure" Which again I told the nurse! Then she said "oh yeah, its funny wording" and I would need to see another Dr. WHAT?!? Needless to say I will never go back to that practice.

Dr Sucheski and staff were wonderful throughout my cataract surgery process for both eyes. Dr…read moreSucheski really cares about his patients and it shows. I could not have had a better experience and left with the best vision of my life! Dr and staff had me completely prepared every step of the way. Not an exaggeration. 10/10 would recommend.