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    eyecarecenter

    2.4 (11 reviews)
    Open 8:00 am - 5:30 pm
    Updated 2 months ago

    Services - eyecarecenter

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Ask the Community - eyecarecenter

    Albemarle Eye Center

    Albemarle Eye Center

    2.0(11 reviews)
    3.3 mi

    Incompetent staff. Check-in in, waited an hour, went to ask front desk if there was a problem and…read morethey never checked us in. Waited another 20min to finally be seen. Waiting room was empty, so "busy" isn't an excuse. Dr Burns was very pleasant and good with the children.

    This is the most incompetent staff ever. When they scheduled my brother's surgery they told him it…read morewould be in Chesapeake, VA. We explained that was a little far for us to go. She acted like there was no other choice. When the nurse called from Chesapeake, after a lengthy discussion, she stated if he could not transfer from his wheelchair to their bed he could not have the surgery there, because they have strict rules regarding transferring patients and he would have to go to the hospital to have surgery. So it was rescheduled for Washington, NC for another preop and surgery. Fours days before his surgery he got a schedule in the mail, without a cover letter explaining why, for January. When we called stating we had already had a conversation with the hospital the same day we got this letter,she got very defensive and hung up. We called the hospital back and were told he was still on the schedule. She tried calling Albemarle EyeCenter and did not get an answer. She called us back and said we would be called the day before surgery with arrival time. We did not get that call and when we called the hospital about the time, his name was not on the list. We called the Eye Center office today to cancel the January appointments and to ask for the $700 refund. We were told someone will get in touch with us. I'm not holding my breath and anticipate we will probably have to call several times to get that money.

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    Albemarle Eye Center
    Albemarle Eye Center - Albemarle Eye Center is proud to announce that we will be participating in Operation Sight during 'National Sight Week'!

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    Albemarle Eye Center is proud to announce that we will be participating in Operation Sight during 'National Sight Week'!

    eyecarecenter - optometrists - Updated June 2026

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