1. Eyedeology

    0

    Fort Wayne, IN

    Eyedeology

    5.0 (4 reviews)
    Closed 8:30 am - 5:30 pm

    Services - Eyedeology

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Eyedeology Photos

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    Midwest Eye Consultants

    Midwest Eye Consultants

    3.0
    (4 reviews)
    6.0 mi

    I had my eye exam and ordered new glasses. I received a call that my glasses were ready for pick…read moreup. When I tried them on I told her my vision was worse with them on! She told my to wear them for a couple of days. I had a severe headache.... I called the back several times before I could get another appointment... When I went in I assumed I would see the doctor... Nope just going to see the lady to vetify my glasses prescription! Why wasn't this done when I tried on my glasses! This company's policy are horrible!

    I have really mixed feelings about this place and my experience here, since some parts were…read morewonderful and some aspects left me frustrated. Let's start with the good. The tech was very friendly. She explained all the tests before she conducted each one. I did think it was odd she had me take a colorblind test, since I'm adult, currently wear glasses, and have obviously been to an optometrist before. Although, perhaps it's a new patient policy since this was the first time I have been to their office. I knew I wasn't colorblind, and no surprise, the test indicated the same thing. Dr. DeWit is very nice. She seems knowledgeable and efficient. My frustrations started with trying to find glasses. The frames available for purchase span a couple walls of the office. I was looking for something trendy and there was a lot of mediocre. Perhaps if you don't care a whole lot about what your glasses look like, you'll be fine getting frames here. I will note, the last place I got glasses was super trendy in San Diego, California, so I recognize my standards might be high. I did find a couple pairs that were good enough. Nothing that sparked joy, but would work. My glasses arrived a week a part, however I wasn't able to pick up my glasses until after the second pair arrived. I ended up in a frustrating game of phone tag trying to schedule a time to come in and get fitted and pick up my glasses. I left two messages and called three times when my calls weren't answered. I finally was able to schedule a time to come in and was told that they would make it work and fit me in. That was not the case. I arrived at my scheduled time. Waited 25 minutes to spend 4 minutes getting my glasses fitted. So, my advice would be to get your eyes checked here, but take your prescription and get glasses elsewhere. I really could have used at least one pair of my glasses last week. The phone tag coupled with the long wait was pretty unacceptable.

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    Ophthalmology Consultants Of Fort Wayne

    Ophthalmology Consultants Of Fort Wayne

    2.9
    (9 reviews)
    2.0 mi

    From the time I walked in I felt warmly welcomed. Alexis was my work up Tech. She was awesome and…read moreso friendly. The doctor was amazing and listen to me 10 out of 10 would recommend.

    I have always had a high regard for this practice. However due to their response to an error that…read morethey made which negatively impacted me I have to give the lowest score. The doctors do not always dilate my eyes on each visit. During a visit about two years ago a technician dilated my eyes, without being told to do so by the doctor. Subsequently the doctor then came in and without checking (which suggested she was unaware of the first dilation) dilated my eyes again. Consequently up to a week or more after the visit I had difficulty seeing ( on record I have a 20/20 vision) and have never had this type of reaction to my eyes being dialated before. Since then I have reached out to the practice multiple timesto inform them of what happened both by phone and in person No one has discussed it with me until today they just took information and stated, they were not the one to handle the matter. Not once have they apologized or showed empathy or compassion. Their response- from the front desk to other technicians and all the way up to the administrative office, has been cold, calaculating, solely focused on how their practice appears, and maintiaing its image by staying quiet. Not a single person over the years have said they are sorry. One party did admit that the technician should not have done it without the doctor's order. Today was no different after finally being trasferred to the practice administrator, rather than showing empathy or just apologising, her only response was "we did not make a mistake", despite the fact that doctors there did not always dilate my eyes on each visit, ( again I have 20/20 vision) and despite the fact they have not disagreed with me that a technician is not allowed to make the decision to dilate a patient's eyes and/or administer the dilation medication unless ordered by the doctor. All I wanted was validation of the suffering I experienced because of what they did and a simple apology. I had and have no plans to file a law suit. They are less than 2 miles away from my home but I am scared of having them treat me again. I will NEVER go back. I will find a new provider.

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    Inside waiting room
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    Eyedeology - optometrists - Updated July 2026

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