Had them come out to replace termite damaged boards along the side of my garage, and some boards in…read morethe ceiling due to storm damage, came back with an estimate within a few hours, deemed it best to replace roof and shingles as well, they did all this while keeping within my budget, and competed project in 2 days. Highly recommend!

Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

This business is terrific! They did our roof 17 years ago and after the awful hail storm in April…read morewe asked them to come and replace it again. Their customer service is amazing from Billy and Kelly the owners to their crews who go up in 90 plus degrees. They are polite professionals and I highly recommend them for your roofing, siding and windows.

I've had five roofs done with them. I always get the best price and a good job. The last job went…read morewell even as they had to deal with unexpected repairs. Mike the supervisor was a likable guy and answered all my questions and concerns. He was also on site almost all day. I cautioned them about leaving me nails to drive on and they seemed to pay great attention to tarping. They ran magnets for 2 hours and even picked nails out of the bushes. Zero nails were found anywhere in my gravel drive. I would use them again. They keep it real and keep prices reasonable. Office staff is pleasant and easy to do business with.

Joe White from JBL came to the property, took measurements, wrote stuff down, took pictures, was…read moreenthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

They were soliciting my neighborhood, checked my roof, told me there was a completely bare spot and…read moreshowed me pictures of, but would not send them to me, said insurance would pay and I need to tarp it, was allowing moisture onto plywood. unfortunately when a reputable company came out they said there was no such damage, they scam clients and insurance companies, buyer beware

Thank you for fixing and taking care of our parsonage and our church roof…read more You guys did a great job! Thank you. Highly recommend!

Stick to roofing. Their siding work is trash. Roofing guys also tagged my landscaping among other…read morethings. Then were very pushy to get paid before the job was complete.

Who ever thought a leaky basement would be such a great experience, the crew came out cut up the…read morefloor laid new drain tile, repaired the the drain for the laundry tube that had messed up for 25 years, installed a sun pump recemented the basement floor and cleaned up in one day. They addressed all my concerns and questions, I have never seen a group of guys work so well together and they (worked hard) Awesome Job!! My wife and had a lot of fun listening to them in the basement, it was like all my boys were home again and romping around down stairs. Thanks again guys it was fun and fantastic job. P.S. Great price also

I recent had some waterproofing done in my basement and contacted USA waterproofing and foundations…read moreservivce. I could not be happier with my results! I highly recommend them to anyone looking for top notch service.

Extremely pleased with our new GAF roof system. William Dye was great to work with and…read moreprofessionally managed the project from start to finish. Huge thanks to the entire Exteriors Plus team!! Highly recommend!!

Mike was extremely responsive, professional, and easy to communicate with when we had wind damage…read morefrom a storm. He came out quickly, secured our siding, and properly tarped the area to prevent further damage. We really appreciated his prompt service and reliability during a stressful situation. Highly recommend Mike for anyone needing quick, dependable work!

My initial experience with Ed was great but I'm starting to worry about the promises made. I…read morethought the scheduling issues over the holidays in December 2024 were just holiday based. But now I'm just being ignored. I paid in full for the work done $6500 with a promise that once I paid it off, I would get the structural engineer report that would state the wall bowing was fixed. I'm wanting to sell the house and still don't have this report 4 months after paying in full. My calls and texts get ignored. Promises aren't being fulfilled. I'm afraid to email him because his website was hacked last year and someone tried to extort money from me as well.

I contacted Premier in July of 2023, Chris Watson was our sales representative and installer. He…read morewas very nice, friendly we were able to negotiate a fair price and he did a really nice job. The warranty is life of the home, 100% covered at no additional cost. A little less than 2 years later I started seeing new cracks forming, some in new places and some where the carbon fiber was installed. I only noticed because I was having additional work done to the home so I was taking the time to look over things. I had the foundation inspected by 3 other companies who all said the carbon fiber strips were installed incorrectly. I did a national search for carbon fiber installation and Premier was the only one I could find that installed them by gluing them into place instead of bolting the top to the sill plate and the bottom to the footer. I called Premier and Chris answered the phone and came out the next day to look at the issues. Our interaction was good! We chatted about the house, he noticed our improvements, we complemented each other's beards, all was good! I showed him the trouble areas and he said that the new areas are out of their range of work because no strips were put on those walls and that wouldn't be covered. I kind of felt like that was a loop-hole out of a warranty but fine. I asked about the installation and he assured me that it is indeed correct and another local company does it the same way. I said OK and we moved on. He did offer a solution of installing an anchor at no charge and would periodically stop by to tighten it. I said we would think about it and give him a call. Here is where the review drops. About 20 minutes after Chris left, his boss and owner Ed calls yelling at me. Absolutely bitching that I had the nerve to complain. That I was questioning their work and every other company but his was "scum". He was incredibly rude, constantly interrupted and talked over me. Then said he was going to fire Chris because it's now his fault. I strongly voiced my opinion against those actions, I would not want anyone to loose their job, especially without warrant. After arguing with him he decided he would come out and inspect. He'll be here in 2 days. I'll update this post when he does. Right now I would stay away from this company, the owner clearly has issues if he is going to yell at customers with concerns. UPDATE: Ed came out and immediately put the blame on the way the house was built. Bragged about how he's been a Mason for many years, he is an absolute professional and my house was built wrong. (The house was built in 1958). I showed him the cracks and his response was "that's normal, that's not significant enough", I said it's been less than 2 years that this was installed and he said "soil moves so the walls will continue to shift". Which means your carbon fiber is installed incorrectly, unto he went off on another tangent. His solution was to cut out several blocks in the wall install rebar and repour the wall with a wall anchor in place. My wife was upstairs and started recording when she heard things getting loud and heated between us. I'll post the video if that's an option. He said he's never had a single complaint, that I'm his 1st customer to have any concerns. That's obviously not true. Not trying to add anymore fuel to the fire, but his eyes were bloodshot and he stated several times he had "cotton mouth". I suspect Marijuana, and while it is indeed legal here and maybe he uses it for his obvious anger issues, that is completely unprofessional. I'm not against the plant, but to show up at a paying customers house like that is not acceptable. He's lost my business and hopefully people read this before he steals your money too.