Has not shipped an order placed. Has not replied to email sent and Phone line has been busy for…read moreover 2 days. Order placed on 8th, and it is now 11th, and still no contact.

I put in an online order on April 21st 2020 and I have not even received a shipping email from them…read moreand they definitely took payment out of my account. I tried emailing and calling them several times and no response. I am on disability and need these items and can't afford to lose money. I understand about the Covid-19 situation but there is nothing stating they are closed. In fact it says they have been open this entire time. If it is just delayed then a email with an update would be nice instead of sitting here waiting and wondering if they ripped me off.

Excellent service with knowledgeable staff. After I moved, there is a shop that is closer to where…read moreI live but, I prefer taking my business here. Glad they stand behind their products and don't induce the price gouging I've seen at other shops. The selection is second to none. They always have what I'm looking for and sometimes things I didn't know I was looking for yet.

I've been a customer of surrey vape for 5 years now all because I don't ask prices the one guy that…read moreworks there sells me a pod for a Cali burn a single pod for the price of two and doesn't bother to tell me that I can grab two for that price and then to top it all off the if you were coming here for 5 years now you know we would have given you an extra coil or refund we dont rip customers off and our website says $7.95 each plus 26% tax = $10 they work out to 6.50 each if you buy multiples. Sounds like a fake review to me . R.G. ?????owner replies back with (if you were coming here for 5 years now you know we would have given you an extra coil or refund we dont rip customers off and our website says $7.95 each plus 26% tax = $10 they work out to 6.50 each if you buy multiples. Sounds like a fake review to me . R.G. ?????) Yeah I won't be going back the guy at ​EZ vape would never let that happen

After servicing vape shops around the Surrey/North Delta area I have finally found my shop of…read morechoice...after popping in in desperation for coils I was pleasantly met by the owners Nikki and Josue...not only were they extremely knowledgeable on juice and vaporizers they were eager to help and teach me about the products....I highly recommend Big Bear to everyone that loves to vape....the real selling point though was their dog BoBo :)

From the owner: Every month, we change our juice selection. We have the lowest prices in the lower mainland and…read morematch prices. Customer service is what Big Bear is all about, whether you chase clouds or just need to quit smoking, Big Bear's got your back.

This vape shop is AMAZING. They have a very large selection of juices that are really high quality…read more I took up vaping a week ago when I quit smoking. For the last weeks I was smoking juices that weren't quite doing the trick. I came in to The Vapory looking for a menthol juice. I described to the guy working there what I was looking for, and the VERY FIRST juice he gave me to try was EXACTLY what I was looking for. Anyways, these guys are great. I'll definitely be going here for my refills. P.s. If you like menthol, try The Tsunami by Ballistic Vape. It's mind blowing.

Friendly staff Nick helped me out. I really wanted Melon. They didn't have but suggested…read morewatermelon and a few others which were very good. Good selection and value will go to this vape store again.

Wonderful and personable, the owner Mathew always knows what you need. Best smoke shop in Squamish…read morewith good variety, price sometimes can be a little steep but overall great service and products!

Great little space easy to access and has a great variety. Everything is laid out nice and the…read morestaff is quite helpful. Right beside a convenience store which is great for a location. This place should have what you're looking for.

highly recommend! great customer service, prices are fair! highly recommend making them your go to…read morefor vape products!

1st Visit an employee helped me, she was very nice and informative for a new Vap buyer. Wish I…read moreremember her name. She helped me decided on flavours and was very informative. My next 3 visits I talked and bought from the owner. He didn't care at all about his customers. Most likely because he's moving or closing up the shop soon, Not surprised with his unpleasant attitude and lack of customer care. It's very very rare I leave a bad review but I work in costumer service, unpleasant to deal with. Will be looking for somewhere less convenient with better service.

My new vape I bought was leaking and they fixed it right up. Good customer service and they are…read moresuper funny over there. One thing.. would be maybe a fan in their store lol to help with the cloudiness. Or maybe thats just vape shops are? Anyways! It's an awesome place

Excellent service,great rewards program.Neil is a very friendly and knowledgeable guy who…read moreunderstands how to treat customers and build his business.Spend your money here,you won't be disappointed!!!!

Very friendly and knowledgeable staff. With a great selection of mods and juices. They make their…read moreown juice and sell other brands. Tons to choose from! You can sample the flavours before you buy too!

Excellent hours! So many choices and kind and knowledgeable staff. Maria gas such a great points…read moresystem.... who doesn't love a pints system for free stuff!

In the area on business and thought it was time for a new kit. Called ahead to see about the…read moreselection and drove over. Greeted by Maddy who was very friendly, professional and knowledgable. Although I've vaped for 3yrs I'm still a rookie and have been using fairly old equipment. Maddy was very helpful, patient and answered all my questions and offered good advice. Bought a new kit. Store was easy to find, very clean and it looked as though they had a great selection of equipment and juices. I would recommend without hesitation!

Excellent customer service. They don't try to get you to buy things you don't need. Fixed my old…read morevape for free! Then I asked about a better Mod and bought their suggestion. Very happy with it. All in all the best experience of any store I've been to in Chilliwack!