Came in with head trauma and head laceration. Was given no pain relief, not even a Tylenol after asking over and over. Did not recoeve my normal daily medications and no one seemed to even care to try to get them. Once it was identified that I was a recovering addict I was treated by staff like scum. I should have just stayed home and would have gotten better treatment. They are terrible. Also they left an iv infiltrating in my arm for hours til me, the patient noticed. DO NOT GO HERE read more

Probably the best urgent care i've been to. the nurses and doctor were very nice and polite. i was in and out in under 30 minutes 10/10 i will definitely use and recommend this urgent care from now on read more

Had the best experience here. Stopped in with no appointment on a Thursday night and I signed in and was seen within 10 minutes! Camer in for a rapid stew test. The intake was super quick and very easy. Thé doctor was so kind to a family outside in the hallway and had incredible bedside manner. Totally recommend and cannot thank them enough for their quick turnaround. Will definitely be coming back! read more

After being threatened with an ambulance response, my hubby agreed to go to the urgent care for his gnarly covid19 symptoms. I was able to walk right in, get him checked in, then retrieve him from the car. He was seen immediately upon entering the exam room. He again tested positive for the Rona and was seen by three amazing women, the last being P.A. Jordan Sibol. She was thorough and honest about his symptoms and explained a strategy for him to get through the rest of the week. I was extremely impressed with this clinic, especially after waiting on hold for 18 minutes with our PCP's office this morning, only to be told a nurse practitioner could do a video telehealth with him at 5:00 PM today. What? Time was of the essence here, as his lungs sounded like a crackling campfire and his pulse ox wasn't where it should have been. Five stars for Jordan and her team, a clean and professional medical facility, and efficient staff. Zero stars for our doctor of 15 years. read more

Great overall experience! Educated and caring staff with little to no wait time. I was able to get a COVID PCR result in 1 hour. Highly recommend! read more

Despite telling me there was no sign of sickness whatsoever in me she tried to force me to take a COVID test despite me telling her I believe the test to be harmful themselves. She didn't care. She asked if my job will pay for it and preceded to tell me she won't medically clear me for work unless I take her test. I told her my job does not require me to get tested. Just cleared by you. She still insisted despite me reiterating that she just said I sounded absolutely great. She is trying to get paid. She doesn't care about your health. read more

I had the worst experience from this provider. I arrived on a busy Saturday with a serious urinary tract infection to the point that I was feverish and suffering flank pain since the infection entered my kidneys. I waited for several hours (I understand they were busy) to be seen. I was examined by a young Physician Assistant who is nice but basically clueless. I was raised by a Nurse Practitioner mother so I am not the typical patient. I also have an extensive post-graduate education and am a provider myself for seriously mentally ill and medically fragile clients that happen to be incarcerated. They took a urine sample but never sent it for testing. It was "rejected" but no one informed me until I went to my personal physician, Dr. Kathryn Bowling, who called them herself and was informed of that. I consulted with a true medical doctor after I called my mother to complain that the medication prescribed at this location were not working. She offered an alternative prescription which is far more effective, which Dr. Kathryn Bowling ended up prescribing and I was able to return to work. Dr. Bowling presented as very timely and very helpful. I found this location more professional in the past, but am now only going to see my regular physicians and specialists. read more

Horrible! I went to this urgent care with shortness of breath symptoms and was asked for payment within 2 mins of being there and after an hour still no doctor saw me. Then, I hear the doctor and assistant yelling my personal medical information across the hallway... I called to let the manager know and had to fight with the young lady that answered the call telling me that she was the manager and constantly cutting me off asking "how can I help you".... these people are a joke I never dealt with this when it was doctors express. Also they still charged me $1 for the visit that I did not get to see a doctor for. read more

From the staff in the front to the staff in the back, you all are so genuine, kind and intelligent. I am beyond impressed with the team you have there and all the services you offer which is way more than most Urgent Cares provide! also, no line, no wait time! By the time I was done checking in at the front desk, the Medical Assistant was waiting at the door for me to bring me to a room! I will recommend this place to everyone I know! read more

My overall experience with Timonium Urgent Care was excellent. The entire staff were caring and helpful. I would highly recommend this place to anyone. read more

This urgent care center refused to administer a physical to my son with Down Syndrome. Blatant discrimination. The nurse practitioner that did this should have been fired but is still there. Will never go there again. Horrible. read more

If you only knew what I've gone through the past couple of weeks... this place was heaven! So I broke my toe a couple of weeks ago, decided to be my own doctor (which I don't recommend!) and not get it checked out until it was still hurting 3 weeks later. Walked in signed a few papers, they were super nice, the place is very clean so that made me feel good right away. They took me back did an x-ray and had a radiologist right there to look at it and she was probably the nicest doctor I've ever met. Told me I needed to see a foot doctor and I'd probably need surgery gave me a copy of the x-rays and sent me along my merry way. I was in an out in under and hour, it was amazing! I wish this was my primary doctor because they were seriously the best! The doctor even personally called me a few days after to check and see if I had gone to the foot doctor. You can really tell this place cares about the people and not just making money. If going to the doctors was that easy I would've gone to get my broken toe checked out earlier! read more

I have went to this urgent care a few times. at one of those visits they had a lady named Brittany that was a MA. she was the sweetest and most professional person there. fast forward to the other day i go in and request this particular ma and am saddened to hear that brittany no longer works here and was told she was no longer working here due to problems which i was shocked because when i was there before she seemed like such a great employee especially compared to the one i had! anyway the ma i had this time was rude and very unprofessional. the wait time a bit much and then they decided to charge me and my insurance if that isnt insurance fraud then what is? on top of that the NP i saw was loud and rude. i was able to hear other people diagnoses and medical information and i know they were able to hear mine. i tried to complain over the phone the next day but was rudely hung up on. i will be calling the BBB and everyone else i can on this place its a complete joke and shouldnt even be able to run as a business!!! read more

Came here after a horrible experience at Patient First. I was quick to be seen and the staff was absolutely wonderful. Highly recommended!!

We had a top-notch experience here. All of the staff were great; they were friendly, made us feel comfortable, and got us in and out in under an hour. My wife was seen by Kenneth St. Ours, who was very knowledgeable, thorough, and an all-around nice guy. The medical assistants were great too. Most importantly, they identified the issue and got it resolved quickly, and they were good at communicating with us throughout the whole process. If you need an Urgent Care center, this is your best bet. read more

I would not go back to Urgent Care. We called prior going to be certain they could treat my child's problem- an ingrown toenail. We were told yes and come right in. The staff member admitting was clueless. After waiting a long time the Dr came in and basically said couldn't help us did nothing and suggested call a podiatrist. Had they not told us to come in wouldn't wasted the hour and half waiting. Bottom line unprofessional and will NOT return to Urgent Care in Timonium read more

I'm embarrassed to say that I wasted time here. Check in went ok but this is the first place I've gone to that made me give credit card info so that they could automatically charge me once they heard back from my insurance company. You give the info and they'll send you an email saying the card will be charged a certain amount. Unnecessary and scam-like in my opinion. This wasn't the biggest issue. The biggest issue was once I was taken to the back. The doors to the other patient rooms were left open and you could see them being examined. If that isn't a HIPAA violation, I don't know what is. So of course they also left my door open. They have the loudest Nurse Practitioner. She yelled down the hall numerous times talking about patients needs, next steps. Again, NO PRIVACY. I told her my symptoms and she said it's probably the flu without further examination. She says that she's going to test me for it but that even if I didn't have it, she would give me tamiflu. This was back in late February when coronavirus had just started to make its way to the US so I mentioned that I had been out of the country recently. Her response: ok well, if you did have it, there's nothing we can do about it here. You would think she would at least recommend next steps if I thought I had it but nope! She leaves and then comes back after my swab was done and just said: ok, follow me...We're going to give you a prescription for tamiflu and walks away after we get to the front. I call after her to ask what my result was. She said negative and I asked if that meant that maybe I should be tested for anything else since my symptoms were severe she said no. They sent my prescription in and my pharmacy had issues because what they sent was barely readable (they mentioned something was going on with their printer). I'm just embarrassed. The Tamiflu of course didn't work...and I spent the next week with what was probably something way more serious. I wasted my time and money coming here. read more

ive been a frequent patient at this urgent care for a few months and i have nothing but good things to say about it. every time the provider has evaluated and accurately treated my symptoms. i have had megan and morgan as my nurses on numerous occasions and they are simply the best. i would totally recommend this facility for all your urgent care needs. read more

This place was fantastic. I was in the area the other week, and my doc couldn't see me short notice - I was feeling awful the other day. My wife figured I should be seen by someone that day, so we went here. I was able to walk right in and get seen. It absolutely couldn't have gone any easier or better. Also it looks brand new - very clean. It's right across from the Fairgrounds on York Rd. read more

I was hurt at work and was turned away from another clinic due to the paperwork. I came here and they took me in really quickly. All of the staff I dealt with (front desk, dr, etc) was extremely helpful and polite. Someone also called a couple days later to see how I was doing. Way above what I would expect from an urgent care clinic. read more

I took my daughter to be checked for strep throat and every staff member was more than kind and professional. Place was clean and all new. A very good experience. I would highly recommend. read more

This place is great!! Fast, friendly, efficient, and accurate. Caught my sons appendicitis, helped my wife when she ran out of her asthma inhaler on weekend and her regular docs on-call wouldn't call back, great for checking out colds, getting flu and tetanus shots, a few stitches, treating UTIs, etc., and referring to appropriate care when it's beyond their scope. Communicates really well with regular docs; always nice with great bedside manners. If they offered primary care I'd sign up!!! Far, far superior to any Patient First I've ever been to. read more

They called to make sure eveything was cool a few days later. Great service. Recommend getting there early as you never know how the wait is going to be. Typically it is not bad. A little pricier than going to my regular doctor copay wise, but at least you don't have to wait for an appointment if you are really sick. That is the worst. read more

Excellent service. I was so relieved to find a place to get treated that wasn't Patient First. Everyone was so friendly and helpful. It took me longer to drive to (from the city) than the entire visit took. They even had my medication on hand. I highly recommend- you won't regret it! read more

Excellent, prompt service! Everyone was friendly, patient, and helpful. I arrived when they opened around 8am and was out of there with prescriptions in hand by 8:30am. Their facility is very clean, too. read more

I highly recommend this facility! I went there yesterday for a blocked ear and bad cold. They fixed my ear problem quickly and easily and found that I had the flu during the course of the routine triage procedure. From intake to departure, the staff were top notch, friendly, and extremely focused on doing a good job in an efficient manner. read more

I love this place. Multiple visits. The staff is always professional, caring, and understanding. Customer service is A+. This is my go to for minor problems. Instead of waiting for appointments, sitting for long periods at the doctor's office and having a doctor or NP/PA take a real interest in your problem. They spend quality with you. Compare this alternative to your PCP. read more

We were traveling from Atlanta and my son developed an ear infection. This place was extremely efficient. We were seen immediately and the entire staff was pleasant and capable. In and out, prescription in hand in under 30 minutes. Highly recommend. read more

Exceptional service and very friendly people. Had some tests done and got the results within 2 business days. The doctor called me personally to discuss the results. Would absolutely return. read more

My last review was deleted by owner - go figure. Went there twice within 2 months, for 2 different reasons. Last visit was because of a cough, and doctor gave me antibiotics after listening to my lungs for 1 min. There differential diagnosis did not call for antibiotics, but they were given "just in case". They didn't work, and 3 weeks later I am still coughing, and get a $120 bill for a 5 min consultation. Rip off. Stay away. read more

DO NOT GO HERE. Was told that there was no paperwork or payment required on my part when I showed my insurance card here in late February 2017, and in April 2017 I receive two separate invoices for $261?!?! I was explicitly told that I would not need to provide payment, yet was charged for having a doctor tell me to resume activities with my injured hand in a few days, only to have an MRI from another facility reveal that I had bone marrow bruising in my hand and may not fully heal for a year or more. TERRIBLE SERVICE THAT LED ME TO FURTHER INJURING MYSELF, THEN MADE ME PAY FOR IT. read more

I went here because I wasn't able to get an appointment with my PCP. I normally shy away from urgent care centers because the experience is anything but urgent and the people are generally rude. I was pleasantly surprised. The check-in process was quick and painless. I was called back within 5 minutes of finishing the registration. The medical assistant who triaged me was great! Very friendly, very upbeat and funny! That process was also speedy and I was in an exam room in no time. The PA who saw me was very knowledgable and took the time to explain everything - illness, medications, etc. I spent maybe 45 minutes there - total. That's unusual for urgent care! The next time I'm sick and can't get an appointment with my doctor, I'm going there! read more

Such a great experience. In and out quicker then Express Care and other "urgent care" facilities out there. I was headed to urgent care but then saw other 5 star reviews on Doctors Express and took my chances. So glad I did. Staff is very polite. I barely sat down in the room when the doctor came in, shook my hand, introduced himself and addressed each of my many questions. Very informative and knowledgeable. All employees were caring. I can't say enough good things. read more

Drove a distance in extreme pain and discomfort. Was Dx /w strep throats. Was prescribed antibiotics, asked the provider if she could prescribed something for pain for a few days. Her words were sorry I can't. This was very disturbing to me that a provider would pretty much tell me my level of pain. If I ask for medication I really have to be feeling bad. This is a time I should have gone to the ER. This will definitely be my last visit to doctors express. Being in pain is one thing, but being treated like a drug seeker is something different. read more

Went to Doctors Express for two different, unrelated conditions within two months. First time, "treatment" was questionable at best, on the borderline of unconventional, as confirmed by a specialist in the field that was consulted 2 days later. Second time, differential diagnosis was wrong and resulted in the prescription of useless antibiotics which did not treat the problem. Spoke to manager who obviously stood by her staff and denied any wrongdoing. If there were a -5 star rating, that's what I would give this clinic. Both times, I was overcharged for terrible treatment. I would have saved time, money and frustration by staying at home rather than visiting this clinic! I would strongly advise to get treatment elsewhere. read more