I sometimes use pawn shops for myself as a short -term personal loan like many people do. And…read morewalking into these places can be very uncomfortable, honestly, because the staff itself can come across harsh, too matter-of-fact , always hyper-rushed and that can be interpreted as insensitive and judgemental, making the experience all too difficult. HOWEVER, there is a gem of an employee at this Super Pawn in Henderson. Mark Jones is a Shop Manager Trainee who I had the pleasure of dealing with on 4/30/16. Not only did he process me quickly, it's the way in which he asks his questions and pauses to hear your entire answer that made this professional, but not cold. He actually listened to me, and as a result, was able to make suggestions to me that were very helpful. Usually they are too busy Mark was awesome.

DO NOT PAWN YOUR THINGS HERE!!!! They will switch diamonds out and steal them. They will put your…read moremoney on other accounts and say you didn't pay even if you have the receipt so they can steal your stuff! This place is awful! I've never pawned anything before and this is the worst experience ever. They took three diamonds out of my ring without my knowledge. Please be aware! They are scammers. I wish I didn't have to give o e star they don't deserve it!

Workers are lazy rude and ignore you. I went in to get my ring resized & look for a ring to buy for…read moremy fiancé. they looked at us and rolled their eyes, said they'd help us in a second and nothing happens then someone walks in several minutes after us and they jumped to help them. We just walked right out and they rudely yelled out "WELL BYE HAVE A NICE DAY THEN" um excuse me you ignored us ??

I don't like the way I was spoken to when I walked in the door and also…read moreI don't like the service Worst pawn shop I've ever been to I never get good service I've been there multiple times

I came in here to get a few watch batteries replaced and instantly felt like I was just one of the…read moreboys, hanging out. I walked in on a Friday morning and was the only person in the small shop, but no more than 2 minutes later, the shop was filled with about six or seven other people, all of whom knew Cleve and the security guard. Luckily I had gotten there first and his guy in the back was already working on my watches. In the meantime, I got to talked him about some of the coins and other wares that he had in his store and listened to the interesting conversations from everybody else coming in. They were only able to replace the batteries in three of my watches, and did so in about 5 minutes for $5 a pop. The other two, he recommended a jewelry repair shop down the road called Ed's. It was a very short experience but a very pleasurable one and something that you rarely see anymore. It's almost like I was on Mayberry Street in. Andy Griffith. Everybody knew each other, everybody was having fun, and it was very welcoming. I would definitely come back here to get batteries replaced and maybe even two trade some stuff in or see what he has on hand.

Excellent business with great people. Truly feels like a local shop that is family run. Prices are…read morefair and the service is phenomenal. They bought my gold for the highest price in town. Do business with confidence!

These employees should be ashamed of themselves. So many Apple computers with passcode and iCloud…read morelocks on them. A very rude female employee told me that Apple will unlock this if you can prove that you bought it from this shop. Of course this is a lie. You have to be the original owner with a receipt. They are also selling these computers at an insane price. I saw a base model M3 iMac with 8GB of RAM and a 256GB for $1230. A brand new M4 iMac is $1299 with 16GB of RAM and it's not sitting out of the box in a disgustingly dirty pawn shop. Just avoid all of these pawn shops, they are crooks.

I don't usually leave reviews, but I had to shout out an exceptional experience I had thanks to…read moreLeah, Dan and the rest of the employees here. From the moment I walked in, they treated me with genuine respect, patience, and professionalism--something that's rare these days, especially in this kind of business. They didn't rush me, answered all of my questions clearly, and even took the time to educate me a bit on the items. It was obvious they knew their stuff and actually cared about helping people, not just making a quick deal. Their honesty and fairness really stood out, and it made the entire transaction feel smooth and stress-free. It's employees like this that make you want to come back. If you ever visit this location, I highly recommend asking for them--you'll be in great hands. Five stars all around.

Great service & fair ! Highly recommend to do business here. 10/10 I will be back for sure !read more

I have nothing but good things to say about Big Shawn. Great customer service and handled my…read moretransaction patiently, professionally and even went out of his way. Straightforward and knowledgeable. Always a pleasure, looking forward to doing more business in the near future.

I'd like to have Lauren's boss recognize her for job well done. We stopped by today and had a…read morereally good experience with her. I'd recommend anybody in need of a value, getting an appraisal or selling something to see Lauren at EZ Pawn. Signed, fat & bald

I buy storage units and had a storage unit I was emptying in the area. I usually feel out local…read morepawn shops so I dont have to travel far. Took some of the loose objects of value, mainly designer purses, in just to feel them out and knew immediately it was the wrong choice. I had unused Coach and Michael Kors bags, one with original tags, all priced over $100 online. I was given the lowball offer of $35 for everything and told they can be found at Goodwill...I used to work at Goodwill. No they cant. Some other Big Boy behind the counter came over looking thru my stuff like there was a cookie that needed priced , without asking, no input or expertise either. With that said I went to the EZ Pawn around the corner. Was actually greeted and welcomed by a nice, older lady who was more than excited to actually look at the purses. She seemed to know far more about purses. Especially the Kors bags. I only look for 25% of worth on my storage units I pawn, I had already priced the bags, and she nailed my number perfectly. They actually had more of a pawn shop feel. Not a shoe store. I discussed what I do, that I used to be a carpenter, and always have tools to offload. Their manager over heard and we started talking. just very nice people. So i'll be going back by today to offload the rest of my storage unit and tools.

Easy look up.saves time in looking for information. It seems like a real good review process and…read morefilters out the bad

PROS: this place was bigger than I expected, had a lot of inventory, staff was friendly, security…read morewas there, many categories of items, good prices, good amount of parking, and 24 hour window CONS: not in the best area, had more bulk inventory they bought from manufacturers instead of people coming in OVERALL: this was the number one reason why I came to Vegas! And it didn't disappoint

Spoke with the owner and understand there was a misunderstanding with communication. I'm happy with…read moremy transaction and will do business again with LV collectibles

Not as many items as I thought going in. Good if you are looking for POPs or particular cards but…read morenot very diverse.