We use them as our family doctor and I used to see Dr PFAFF though I think he had mostly retired…read more Still think this place is great. Can get appointments on short notice if needed and in general haven't had any problems.

Great staff and service. I use them as my primary care and have been pleased every time.read more

Dr Velez is the best!! LIstens to his patients and works to solve any problems they have.....I feel…read morevery comfortable with him and appreciate his patience with me.....Excellent Dr. The office is very welcoming and attentive to your needs.....Thankyou

STAY AWAY! They will "drop" you if you dare question things or don't follow their "rule of…read moremedicine." Doctors are not God, they don't know everything....they are practicing medicine......If you think for your self and question things, you're dropped. Shameful! I was dropped with no notice (the professional thing to do is send the patient a letter to let them know why the office doesn't want to see them and recommend another doctor). When I called in this past spring to set an appointment and to my surprise I was told I can't come in. I had never missed an appointment, been late or missed a payment in years. I was given NO notice of any kind! Why would I set an appointment if I had been dropped? I was shocked and did not know why. Their answer was pathetic. Bottom line is if you dare think of your self and question things that goes against their totalitarian way, you're gone. Also, they're terrible about returning calls in a timely manner. I'm talking 2-3 messages were left over several days with no response. You just get bounced around too much but mostly not called back at all. Do not fill out the "how are we doing" surveys, they'll use those against you! There's plenty of other better doctors out there, do your research!

Dr. Akpeke is very thorough, kind and compassionate. Highly recommend him as your primary care…read moreprovider. He cares for his patients and treats everyone with respect.

Brilliant, caring Dr that goes way more than the extra mile. Direct, but compassionate and deeply…read moreinvested in his patients.

Everything went very fast and as scheduled, it is a well oiled machine. Everyone was kind and…read morecaring. I was in and out in less than 3h

Good vibe from office staff and Dr. T is straight and to the point and is sympathetic to my health…read moreneeds. Thank you all!

I have seen this doctor for over 10 years and have never known a more knowledgeable and dedicated…read moredoctor. She is personable and caring about her patients and in my case, insightful and spot-on in diagnosing my many health challenges.

I echo the sentiments of Sweet S. The office admin staff is extremely rude, and it hasn't been an…read moreisolated incident. If I could give a zero or negative rating I would. I was lectured at the window in front of other patients by a name tag wearing receptionist that I was late, which was obvious. She told me that I would have to reschedule and I said I don't think so and I'd be happy to find another doctor. The problem with the office admin is that they patronize the patients and treat them like crap and they're gate keepers. If you try to get to the doctor to complain they will block you and send the office manager, who is not the business owner. I'm sure if the doctors heard from the patients about the office admin there would be a staff change. The other thing I can tell you is that the office waiting room is never full, maybe one or two other people yet the office staff can never ever work you in if you're really sick or need something on short notice. They couldn't be bothered. I had the office manager pull the "well we're only contractually obligated to see you within 24 hours by your provider". If that's they way they want to run their office then so be it, but our family is finding another doctor b/c we're not going to pay to be subjected to unprofessional office staff and poor customer service. I will say this, if you can finally make it to the health care providers they seem to be caring, but buyer beware of the office staff. Also, my family has been going to this provider for years and this is the way they treat their loyal customers. We've finally had enough. Oh, and forget having the doctor call you back if you have a question about a lab result or you forgot to ask something in your visit. They'll have the Nurse call you back when you specifically asked for the doctor because you have a medical question. I've had better health support from other doctors.

I came here to offer moral support & be a driver. The office is clean. The employees were all kind…read more& accommodating. They answered all the questions we had. They also made us feel comfortable. It was a nice touch. The waiting room was nice. I appreciated them letting me go back to visit my family member prior to their procedure. The next time I have to have a procedure, I would like to go here.

After having my consultation with Christine Wong at the office of my Dr. Shamoun at the…read moreGastroenterology of Greater Orlando in April. I was scheduled for my appointment at the surgery center on June 11th. The Office orders the prep medicine and it is delivered to the house a few days before needed. Dr. Shamoun's staff were available for phone calls and very helpful. The surgery center was new and clean. My nurses Grace, Barbi, Shanell, and Desinee were all very kind and caring. Dr. Shamoun was great. My follow up appointment with Dr. Shamoun will be back at his office in the Gastroenterology of Greater Orlando. The nurses are so kind they called me today at home to check in to see how I was doing.

Outstanding customer service by Ms.Kathy Outstanding…read morecustomer service in Village Medical in North Hiawasee for Ms. Kathy - highly intelligent, efficient and great follow-up - rare to find people in todays world like that. Thanks to the manager Ms. Jhamiya to get the appointment so quickly and promptly - cannot say more words- Amazing. thanks to Dr. Siddiqui. Thanks to you all plesae pass on and i have something related to corporate office i will write or find a way to send that too-sorry to be brutally honest, ethical and integrity. i believe in truth and facts by nature..working for Department of Navy please Ms. Veronica and Ms. Mickey were really good compared to Adrian or other person 13 days ago. sorry to be brutally honest. Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

Earlier this year, I scheduled an annual physical to see doctor Sapna Rama. Nurse did my viral,…read moredoctor saw me and did some checkups and said no blood work until later this year. She asked about my mental health and I asked about a minor skin issue. She didn't give any professional advice or prescription, only said it should go away soon. Later I got the bill, the billed me office visit $200 instead of annual physical which should be covered by my insurance. Tried calling them to change the code, they refused to.

Will never go to another hospital again. They are so kind, so caring, so helpful. I trust all of…read morethe employees at this location as well. The best experience you will have while being in the hospital.

Brand new stand alone ER in Clermont that has 24 patient rooms and a full service lab inside so you…read morecan get results quickly.