We recently stayed at this hotel. We had two sea view rooms .
The hotel is beautiful but the service of the hotel not so good.
During our stay we had a shower that was clogged, a sink that was clogged, and a toilet that was leaking.
The clogged drains were fixed but the toilet was never fixed and we were told that the toilet was old and this could happen, but no one knew if the water coming out of the toilet was clean or dirty, and apparently all the plumbers were on vacation. Also the tv in the room was broken and out for service.(kids were not happy)
This was one of the rooms; in the other one we could not close the doors but a nice guy from the kitchen came and changed the hinges.
We emailed the hotel owner after the first night but no answer !
At checkout we asked for some refund since we had not been able to use the toilet in one of our rooms (the rooms are 4000 / night so not cheap).
She said no and gave us some books instead !!
This is a very different and beautiful place but the service of the hotel was the worst we ever experienced in a high end hotel.
Restaurant was great and well worth the visit. read more