I had a very disappointing experience at Royalty today with Maria, the owner…read more When I arrived, I clearly explained that I prefer a natural look. I typically get classic lashes, and if there are small gaps during a fill, I'm fine with adding a fan lash here and there to close them. Maria mentioned hybrid lashes, and I specifically told her that hybrid is usually too much for me. I also said I like a more natural, wispy look. This appointment was supposed to be a fill, and I still had about 70% of my lashes on. After I laid back and she began, she decided on her own to remove all of my existing lashes and give me an entirely new hybrid full set. At no point did she ask if I wanted them removed or if I wanted to switch to a full hybrid set. There was no discussion or consent -- she simply made that decision herself. When it was time to check out, she informed me she would be charging me for a full hybrid set -- well over $200. I was shocked. I calmly explained that I was never asked or informed that she would be removing my lashes and giving me a full set, and that this was not what I came in for. I was respectful and not confrontational -- just surprised and trying to understand. She reduced the price by $30, but it was still far more than I expected for what was supposed to be a fill. While paying, I politely mentioned to the receptionist that in the future, clients should be informed if their lashes are being fully removed and replaced before that decision is made. The receptionist said she wasn't the owner and couldn't do anything about it, which I understood. At that point, Maria came running out and told the receptionist to just charge me for a hybrid fill and told me never to come back. It was completely rude and unnecessary. I never refused to pay. I was never loud or disrespectful. I simply expressed that I felt it wasn't fair to remove someone's lashes and charge for a full set without discussing it first. This situation could have been handled professionally, but instead I was dismissed for calmly voicing a concern. Not only did she lose me as a client, but she also lost my daughter, my neighbor, and I will be sharing this experience with the person who referred me. She does what she wants rather than what you ask for -- and then charges you for it. There are plenty of lash studios out there. I would recommend choosing one that respects your preferences and communicates clearly before making major changes. Avoid this one.

I was a client of Maria's a couple weeks ago. I wanted to try lashes and also have my eyebrows…read moreshaped/tinted-all as a trial for my daughter's wedding this fall. Maria was so nice, patient, and wanted to be sure I was "educated"-understood the process, care that would be needed following the service-took the time to mix tints for my brows and asked my input/opinions on what I liked. I am not an easy client! I have very short, minimal eyelashes on which to glue the lashes on to! I also have limited eyebrows, with hair that grows a variety of directions! Long story short-Maria did a fabulous job! I looked soooo different with the lashes-I wanted to look "natural" steering away from the "spider" look-and Maria did not disappoint! I received sooo many compliments- when given, people we not sure what was "different" but thought I looked great! I intermittently wear glasses, and my eyes really "popped"! I felt like my face was partially "done" in the morning, not needing mascara or eye brow pencil!! I would definitely do this again with Maria!

A-mazing !!! Natural ! Professional ! Superior infection control and Tressia is an artist at her…read morecraft. Pinpoint precision and completely comfortable during entire procedure. Complete pre and post procedure instructions made my confidence sky rocket. Showing off my new Browz my first day. My morning routine is a snap. Color, shape, design is perfection. Highly recommend

Terrible results. Brows were unequal in shape, density and width apar. Did not achieve localized…read moreanesthesia and made excuses for a bad result that required correction.

Service was of excellent quality and very professional. Super relaxing and the technician was very…read morenice.

5/5 I just had a…read morelash lift and brow lamination done, and I am SO impressed! Her work is super clean, precise, and professional. My lashes came out lifted perfectly without looking overdone, and my brows have never looked this shaped and natural. She made the whole experience relaxing, explained everything she was doing, and you can tell she really cares about her clients. If you're looking for someone reliable and talented for lashes or brows, definitely book with her! Lakewood Ranch needed someone like her -- I'm so glad I found her. Highly recommend!

Went to WAKE UP IN YOUR MAKEUP and had my Permanent eyebrows in my scalp micro pigmentation done…read more It turned out phenomenal. CHRISTY RAY is an expert when it comes to Permanent Makeup or scalp micro pigmentation. She has 19 years of experience and it definitely shows in her work and her passion You can definitely tell she loves what she does. I would recommend WAKE UP IN YOUR MAKEUP to all of my family and friends. I would give her 100 stars if possible she does phenomenal work.

Fantastic! Robin is knowledgable, passionate and thoughtful with her treatments. She listened to my…read moreconcerns and was able to customize my facials to help correct and improve the health of my skin. I have been getting monthly treatments with her for awhile now and even my expected hormonal breakouts have all but disappeared! Robin offers seasonal additions, which I was excited to take advantage of, too! I don't wear makeup often - so I took a leap and have added an Eyelash Tint to my treatments and I love it! Makes my eyes pop with my natural look, but also gives a great base when I do put on some mascara! I am also thrilled to support a business who uses organic, food grade, locally made products - each product she used smelled amazing and made my skin glow! I am absolutely making facials at Refresh part of my monthly self care.

This is by far one of the best facials I have ever received! Robin is very informative and full of…read morepositive energy. I enjoyed my facial and the results. I received the cupping facial and saw results after the first one. I am looking forward to my next facial here and I'm happy I prebooked my next service so my spot is secured and I won't slack on my skin goals. I highly recommend Robin to everyone who asks me about my skin!

Susan is amazing, a true artist in every sense of the word. I absolutely adore her. I recommend…read moreevery treatment she has. She will make you feel and look like a goddess! She is extremely knowledable and such a pleasure, a true gem in her field!!! A++++++++++++

I visit Facial Appeal often, and yesterday's appointment was another reminder of why I keep coming…read moreback. Susan worked her magic once again. This morning I woke up and my skin looked absolutely amazing--fresh, glowing, and so rejuvenated. I couldn't be happier with the results. Highly recommend Susan if you want your skin to look its best!

Just made my eyebrows, already third time with Holly. I…read morelove that place, her studio is always clean and atmosphere is relaxing, location is perfect. I am very sensitive and picky about anything that evolves my face, so experience is important for me. Holly is polite, explains everything and really cares about my comfort, result and healing process. I would definitely recommend Her for permanent makeup and just amazing experience.

Permanent makeup: eyebrows. The procedure was exactly as explained. I am incredibly happy with the…read moreresult. Such a professional job!

Cheryl did a perfect job! I love my brows and can't believe I waited so long to do it!read more