Satish Balgi from Rainbows Vacuum Cleaners in Unanderra, was wonderful solving my problem. My…read moreRainbow vacuum cleaner is 18 years old and the wheels on the dolly were degrading and breaking down. Within minutes of phoning him he identified via exchange of photos what I needed. He didn't pressure me to trade in. A replacement dolly was delivered from him in Wollongong to me in Queensland 2 days later, with the filter I also needed. He wisely asked me about this and it seems it was one maintenance task I had overlooked ! He text and spoke to me several times and went out of his way to ensure I had the correct products. I am looking forward to vacuuming with the added boost a new filter will provide. His manner was polite and enquiring and friendly.

I would say that this is just another of many similar stores that are scattered across Australia,…read morebut the thing is that this is actually a pretty cool shop, even if it is just for the fact that it sells games. Well, not quite because they also have space for people to play games as well, which is something that was seriously missing back in my youth. As for games they have a pretty decent collection as well, and I found the service to also be pretty good. It is certainly a place I'd return to.

Decent selection of men's clothing, including some nice slacks and jackets. The prices are a bit…read moredear, but the quality seemed good. However, the owner was fairly intent on upselling us on items we weren't looking for, which we found off-putting. Still did make a purchase and have been happy with it, but haven't been back since.

Rockmans is dead. China has taken them over. As well as Noni B and man more. I purchased online not…read moreknowing this. Took eternity to mark as sent. Even longer to reach me. Type Rockmans complaint into search bar, Chinese. Help desk is very slow to respond and not helpful. I had to keep repeating myself. No number to call. Avoid or at very least use PayPal to reclaim your money, if/when it goes bad.

What a great store. They have everything you need for a tropical wardrobe. The selection they offer…read moreis awesome and the sales associate who helped me was great. I wish they had this store in the United States or even a website that you can purchase from the States, hint hint! Anyway you will not be disappointed shopping at this store.

Such a huge range of candles and excellent customer service. The staff spend a lot of time…read moreanswering questions and helping you choose the right candle frangrance. They also sell nice blankets, soap, infusers and other bits and pieces.

Enormous selection and floor room. A bit pricy, but beautiful pieces to built your home once you…read moreget your first pay raise from the boss

Sure. Does as I have searched for weeks for a particular item and to no avail. Then I triedCook…read moreShop Plus and straight offf had one. And put it aside for me for a few days till I can pick it up. So happy

This is one of my first ever Yelp reviews and I decided to write it after visiting beautiful Bowral…read morein the Southern Highlands of NSW. I have been there a few times over the years but only for days trips. The last time we went for the weekend which gave us time to explore deeper and get to do more shopping. The lovely long main street is filled with great little boutique shops but unlike most small towns the shops were useful and not just filled with tourist junk. We wandered into Cook Shop Plus because i was looking for a particular kitchen appliance that i was unable to find anywhere in sydney. As soon as i entered it felt so welcoming and i could see why the store was full of people. The decor, layout and products were amazing. They stock a huge range of kitchen utensils, appliances and homeward products. There are your standard top of the range products but what i liked most was they still stocked more affordable brands such as Maxwell and Williams. They also stocked a range of food products from local producers, pancake mix to jams and relishes. The thing that i was impressed by was unlike most kitchen shops where is feels un-imaginative and quite clinical, Cookshop was well presented and it felt like they were really proud of what they had to offer. It was colourful and with a staff member at the back making himself a coffee in the display kitchen it gave off a really relaxed and chilled atmosphere. Now i suppose like any shop you go into the real teller is how the staff are and how they treat you as a customer. The staff were really helpful and not pushy at all. When i asked questions they seemed well informed and recommended products based on usability and personal option rather then how much they cost. Example being when i was looking for a can opener and they ranged from $12 to $45, the young lady told me that the $12 was crap and tends to break if used a lot but the $24 was great and she has had hers for 4 years without an issue. When i did ask about the product i had come in for i was advised that they didn't have it in stock but if i liked they could order it in and organise shipping to me in sydney, it wasn't necessary but i appreciated the effort she went to. Now i know this has been a lot of info and you might be asking yourself how good could a cookware place have been, but i can't speak more highly about the place and I am really impressed that good old fashioned customer service is alive and well still. Next time you in the highlands i recommend you drop in and see for yourself.

Ordered from these guys. Book arrived the next day. Email contact was very friendly and helpful…read more Much appreciated!