I'm here to leave a review for the lovely girl who helped us out tonight. There were a few things…read moreover this weekend that went wrong due to a new system changing. I was getting a different room when their new system crashed. Not only was my co workers waiting for things to get figured out with our rooms there was a line starting to form here for other ppl to check in this evening. Trying to problem solve and get her manager to help her who just left after finishing their shift, phones blowing up and overall chaos. Brittney helped us out. She was professional and apologetic and so many things happening that were out of her control but she never shooed us away and kept trying to figure it all out while intense pressure. I really hope her manager sees this and knows how much my co workers and I appreciated all her help and going the extra mile for us. Thank you Brittney!!!!

What we found here at the Fairfield was a clean & neat room albeit slightly small & just a tad…read moreoutdated but it was everything we needed for our 2 night stay recently. We wanted to check in on a Saturday but we made the mistake of booking a Sunday check in so kudos to management for letting us check in one day early. Not all Hotels would have accommodated our slip up. The Fairfield is conveniently located a short drive off of the freeway ( 35 ) & is a short walk/drive to many restaurants such as 1) Scratch Gourmet Kitchen 2) Longhorn Steakhouse 3) Waffle House 4) Cracker Barrel 5) Saltgrass Steakhouse & more. All in all the Fairfield is everything we wanted for a short stay & we will gladly return next time passing through Liberty Missouri.

Recently stayed the night here since I was doing work in the Kansas City area. I've stayed at the…read morehotel next door once or twice before a while ago but now I gave this place a chance. Overall check again was a pretty smooth process, the lobby was pretty clean as well as being very welcoming. The hotel featured the pool and even a fitness room. Eventually when I got to my room it wasn't the best. I noticed a poorly sealed crack calmed up in a corner of the room. And there were noticeable poorly filled in cracks in the shower. I think someone may have been previously smoking in this room as well because the smoke alarm had a bag over it but other than that sleeping in the room was not an issue I didn't like the other amenities in the room regardless since I was staying the night. Breakfast was the best either since the options were very limited compared to other Hampton Inn Hotels I've been at. Overall it's a below average hotel and I did expect a lot better when I initially visited, I personally give this hotel 2.5 stars out of five

After strangling my coworker for booking me BACK into this horrific place, I decided to post…read moreanother review. -- mediocre at best rooms. Mine smelled like someone had defecated in it. The front desk? "Oh some of the rooms are a tad moldy." Moldy? This smelled like someone had dropped trou and relieved themselves into the heating unit. Febreze (which I had to go buy to stay in this room) barely touched the stink. -- same stunningly mediocre breakfast. Love watching the buffet attendant cut open the bags of scrambled eggs, fresh out of the microwave. Anyone who's ever been in the military and ate powdered eggs--this is step below those. Unlike the last room (two weeks ago) my faucet handle didn't fall off when I touched it. Whoopee! A step up. And like when I stayed here mid summer by accident, also better without the screaming World's of Fun children that management nor front desk will do ANYTHING to shut up, even in the middle of the night. Not sure why I'm a Hilton Honors member when there's no upside to staying at this fleabag place.

Spent just 1 night. Check in was efficient though the dress code for front desk was very casual…read moreand sloppy. (greasy hair, tee shirt and jeans) My room was clean and spacious. The bed was where the problem was. All the linens looked worn and very wrinkled. The fitted bottom sheet was very pilly. To the point it made me itch and I couldn't sleep on them. The breakfast was pretty good- standard fare. The buffet staff were very friendly. At checkout , the girl at the front desk said she could not print me a receipt because I booked through a 3rd party?? I know in the past I could always get one. The hotel location is good. Many shops and restaurants located a short walk away.

Things were going great with checking in early but the breakfast was not great, front desk staff…read moreare not professional or even dressed professionally and they didn't come by to clean our room and give new towels at all. When I went to the front desk and asked for towels, the gentleman was extremely rude reeked of cigarettes and offered us foot towels instead of tea towels. Finally, he went back and found some real towels. But he treated us like total crap. I was shocked! And he didn't only act like this with us, but with several other customers at the front desk. All of which could've been avoided if they would've just cleaned the room and provided clean towels. Wouldn't stay here again! Totally unacceptable to treat people that way in the hospitality business especially when folks are simply asking for cleanliness and fresh towels.

You can hear everything, the walls are thin and people have no courtesy at night when people are…read moresleeping, I was woken up by people walking in the rooms above me and couldn't fall back asleep due to them being loud and jumping in their beds and stomping around every time they walked. There's two cameras in the parking lot one facing the street the other facing down at the ground below it so your cars aren't visible if anything happens.

Actually went really well! They adjusted my stay to be longer and didn't cause any unnecessary…read moreproblems! Hotel was clean and bed super comfortable! They make sure you have all your needs taken care of always!

Outstanding Service from Almin Hamsic We had an issue with…read morethe cleanliness of our room, but Almin Hamsic, the supervisor at Harrah's Casino, went above and beyond to make things right. He upgraded our room and even comped our dinner and drinks, completely turning the experience around for us. What really stood out was Almin's great personality, professionalism, and genuine willingness to help. He handled the situation with kindness and made us feel valued as guests. His customer service was exceptional, and it's clear that he takes pride in making sure people have a great experience. We truly appreciate everything he did for us and would absolutely recommend Harrah's because of people like him. We also have a great experience with Dan from security as well , he had such a great welcoming personality thanks Dan for being great

This review is only for the hotel not the casino. I was going to be in Kansas City for the Cardi B…read moreconcert and wanted to stay somewhat close to downtown without the high fees, I looked on my Caesar's app since I live here in Vegas and seen they had a Harrahs so I booked the upgraded Las Vegas room with two doubles, the total came to $156 with the $15.95 resort fee to be paid when checking in. Check in was at 4pm we arrived around 4:30pm there was no line and check in was a breeze. They do charge a $75 deposit if you use a credit card and $100 deposit if you use a debit card and I believe that is per night just so you're aware most hotels do that nowadays. We stayed on the 3rd floor of the Las Vegas tower and the room was amazing very clean and new, the bathroom was amazing a large soaking tub and standing glass shower nice big space, the room was spacious. We were only sleeping there so we didn't need to much, we did not go into the casino at all we were so tired after getting back and slept late, Check out is at 11am. Overall great stay! Next time I'm in town I would love to check out all that the property has to offer.

This would be no stars if I had a choice. The room was gross. Mold in the bathroom, blood spot on…read morebedding, and vape found under the bed. When told about the blood on bedding front desk came up walked in the room no knocking just came in. He did not care asking what do you want me to do? Bring me new bedding. Was the response. He brought a new fitted sheet and nothing else. Don't recommend staying here unless you don't value your health.

Worst stay ever. Checked out immediately after checking in due to feeling unsafe and dirty (bed…read morebugs). Front desk told us to contact Expedia for a refund then when Expedia contacted them they said no. Do not stay here. Upon checking out he kept saying the hotel was safe and that wasn't even an issue we told him about. Suspicious. Disputing with my credit card with pictures of the bugs. Also lied and told Expedia he offered us a different room with a discount. These guys are liars. Shady business people

THIS IS THE WORST HOTEL do NOT stay here…read more Ours and multiple cars were broken into in the parking lot overnight, the staff at the front desk, admitted that they were aware of the issue happening regularly for months and that the company has done nothing about it. The hotel staff did nothing to help us or accommodate us after this happened in their parking lot . Do NOT stay here.

As a hotel that allows pets, they have a building that shields you from the elements. But, it's an…read moreold building that lacks any human and pet comforts, and sound proofing. Their beds are spring mattresses so your back will ache after sleeping. Their showers are clean but finding the right temperature can take some time since it tends to run hotter than what you set it to. And their bathrooms have holes where critters can slip in and take a steam session while you shower. It's fun for the pets but awfully scary for the humans. Their rooms, overall, are quite small. But their staff were nice and their attitudes were pretty good... however sarcastic.

The places to eat were all pretty much closed on Sunday at 7 pm. The sports bar service was…read moreextremely slow. Enjoyed the bartender inside the casino. We ate the noodles and fried rice located in the casino. The noodles had much more flavor than the rice. But was still enjoyable. I like it was not crowded. The breakfast we had was in the sports bar and the waitress alone made the stay worth it. She was so friendly, quick, and personable.

Disabled access is almost nonexistent and casino staff are very unfriendly…read more While the. Hotel and casino are very attractive and spacious, it is extremely hard to do anything if you have trouble walking for following reasons: No Valet parking even though there are signs directing you to valet parking. The walk from parking to the hotel register is very long. The walk from the hotel register to your room is long and the walk from your room to the casino was an adventure with many a false turn and misdirection. Table game dealers were like robots. No friendly banter at all except Eric. At 7 pm on Sunday during holiday weekend there was only one restaurant open and it was a puzzle trying to to find it, although I will say that Ak an pho restaurant was the highlight of my stay. I do not recommend if you have any trouble walking.

Ok, big yikes on this place. They recently received some upgrades supposedly but I did not see that…read moreat all. When we first stepped into the lobby, I wanted to like it - I really did. The front desk staff was very friendly and personable. I have no complaints about that aspect of this hotel. However, this is where the positives of this review end. When we first stepped into the room, I immediately saw that it was covered in scuff and dirt marks all over the walls. It was like we had stepped into a room that hadn't been occupied or cleaned since the 1970s. And the curtains to the outside view of the parking lot had giant holes in them as well. I did what I always do when I first walk into a hotel - check the bed for any suspicious signs. I found black stains on the sheets and cigarette burns/holes in them too. Then I looked to my left and saw that the little night stand was in a shabby state as well. The drawer wouldn't even sit in there straight. Other than that, I guessed it looked fine (a little less than fine, but passable) for our quick one night stay. I decided to just try and go take a shower and relax after the long car ride. I stepped into the vanity/sink area and again, had to stifle a shudder when I looked up and saw the most filthy lighting fixtures I had ever seen. Whatever was living in there had been there a long time and had seemingly never been cleaned out. I went into the shower and pulled the curtain closed, only to find some sort of rust/red colored splotch marks all over the shower curtain. I did not even want to try to touch it to inspect more closely and see what this could be. When I was done with my shower, I reached out to grab a towel to dry off with and when I pulled one off the shelf - it had black spots all over it. It smelled like it was "clean' but just...stained. With black marks that looked like someone had cleaned off their mascara with it or something. After my shower, I tried to dry my hair - but that did not go well either. The second I flipped on the hotel hair dryer, it made the rest of the lights in the room go dim and flicker. Ugh. So I made my travel mate just deal with the flickering while I blow-dried my hair. We decided to just get out of Dodge and only come back to the room when it was late at night so we could just sleep through these gross surroundings and check out early the next morning. When we walked out to the car, we were immediately nervous. The photo of the front of the hotel that they posted is a little misleading, as they do not show you that a foot behind where that photo was taken there is a shady looking liquor/convenience store that had people milling around outside of it right by your cars all night. I am not sure if there is a bus stop or something around there, but if not, it is a little suspicious that these people were just hanging around on the street corner right by where all of the hotel patrons' cars were parked. Luckily, our car was fine the next morning and we hastily checked out and left in a hurry. There were also cats milling around the parking lot so be careful not to run any over! All in all, I would definitely not recommend that anyone stay here. As I said, the hotel front desk staff were very nice, but the hotel itself was in a sad state.

Very disappointing. The reviews I initially read gave this place an 8.3 out of 10. The hotel is…read morequite dated, which really doesn't bother me, but having them charge $100 to my credit card for possible damages does. The lighting is rather dim. The air conditioner needs an overhaul. I had to move the bed to get to an outlet for my phone charger. The towel I bathed with had unidentifiable stains. The place is not handicapped friendly. All I was missing was the parade of cockroaches. This was my 2nd Best Western Hotel on my vacation and will be my last.