Fairfix has moved to Trumbull Mall. i had previously had good experiences when they were at Fairfield location. DO NOT GO!!! I had a minor problem with my iPhone and it came back ruined. The young guy who worked on it took zero responsibility in spite of it barely working now and I'm headed to Apple's Genius Bar (and a big bill) to get it back to the way it was- hopefully!!! HORRIBLE read more

My laptop has suffered some sort trauma and now the screen will periodically freeze then gradually become completely white. If I play with the screen a bit, flip it back and forth between open and closed a few times, then it will work ok.. for a while. I stopped in here for an estimate. The guy said he had never seen anything like this, that he would have to open it us and take a look. I asked if there was a diagnostic fee, and he replied with "yes... $60"... !! I don't know about you, but I don't feel like subsidizing the education of someone else's technician... that's not what I pay for. I pay for expertise and service. If the expertise is missing, don't expect me to pay for your learning time. That's my .02... read more

Highly recommended! I am a regular customer at Fairfix. FairFix is well known for its outstanding customer service. In addition, the work is done efficiently and effectively for a fair price. read more

I took a tablet with a crack screen that was stuck in the apple logo in January to be fixed. It is now April and while they fix the screen the other issue is still not fixed and every time I call they let me know it is at another location to fix that issue. I have asked numerous time that if they are not able to fix just let me know and give me a partial refund and return my device they keep telling me it can be fixed and they are working on it. still unable to get my device or any updates read more

I have been using FairFix for my iPhone needs(cracked glass, battery issues, etc.). They are always very pleasant, respectful and honest. Also there is always a quick turnaround on repairs. Highly recommend read more

AWFUL! Run! I got completely ripped off by Fairfix. I went in to have my iPhone screen repaired and the first screen they gave me was a complete disaster. It was discolored and glitchy beyond belief. I went back and wasted another hour of my time, only to be charged more money for an "authentic" Apple screen. The authentic screen turned out to be refurbished and still has issues. $200 later I have a loose screw on the bottom of my phone that has been stripped, and a sour taste in my mouth. I do not recommend FairFix! read more

Very happy after having my iPhone screen replaced there. Price was good; repair was of excellent quality and they got it done in 20 minutes. Chatted to two of them afterwards. Was impressed with how knowledgeable they are and how they they are working to making a success of this new business. read more

Had my iphone 7 plus screen repaired last month, however, the screen is now sensitive and the speaker sounds differently. I didn't bring it back in case it becomes worse if it is opened again. They do state they have a warranty but I prefer to play it safe and just live with the two new issues. At least i got the glass repaired for 75.00 with a groupon. read more

Fixed my iPhone screen in an hour. Courteous and professional service and when I discovered that I could not see my screen with my sunglasses on (because of polarization of both lenses) Fairfix fixed the problem right away. They also have lots of fun accessories for sale! Check them out! read more

Great service. They were very quick and the guys up front and professional. I have been back twice for 2 other phones. I would recommend them to all of my friends and family read more

Needed to replace cracked screen on my Samsung Galaxy. They said they needed to order a new one, so I prepaid a week before, for screen and replacement - $130. Reasonable price. I go to the store when the screen arrives to have it replaced. They tell me that the screen which they ordered had a wire that was too short, so they used a different screen for replacement. They said that the only difference was the color. I said fine. I don't care about the color. So now I wait for another hour while they do the job. When they finished, the phone wouldn't take a charge. They put another battery in, and eventually it began to hold a charge.since I had been there far longer than planned, I left with my phone with the intent to finish charging it at work, which I did. Later, as I was using the phone, I noticed that of the two standard buttons that illuminate on the bottom left and right of the phone, only the right side 'back button' was illuminated and operational; the other which minimizes the app on display at present, among other similar functions, was not functioning. Then I noticed that I was getting a 'storage almost full' notification warning. I went into application manager to see if I needed to move apps back to the SD card from internal storage as sometimes during reboot, storage reverts to internal. There is where I noticed that my device was not recognizing the SD card. At first I thought it was gone. Eventually I determined that it was still there, but whomever worked on my phone, wiped it completely. If this wasn't enough, the phone now crashes and reboots when I try to answer a call. I went back to the store to address these issues that did not exist before I left my phone in their hands. They jerked me around and tried to claim that it must have been that way before I brought the phone in for screen replacement. Of course this was not the case. The phone was working perfectly well even with the cracked screen. Long story short, they offered me no solutions or satisfaction whatsoever. They just acted as though nothing could be done. Now I need to go someplace else to try to get these issues resolved and hopefully recover all.my photis and files wiped from the SD card. Shady f*ckers over here. Burned me for $130 plus whatever it's gonna cost to resolve the problems if it's even possible to do so... don't risk it. There are plenty of places to go. Do research first. ***UPDATE*** The screen they replace 36 hours ago cracked... read more

I brought in an iPhone 6s Plus with a screen that was totally cracked up. I thought I might just have to buy a new phone. But FairFix said it was repairable. And for a cost less than I expected ($76+tax), an hour later I picked up the phone which worked and looked like new again! Great job and a very reasonable price and with a quick turnaround. read more

I dropped in because the home button on my iPhone was broken--it would make this terrible loud buzzing sound every time it was pushed. The guy working fixed it in about 5 minutes for $30 as I grabbed food next door. I love the speedy service! read more

terrific, on time and done right at a fair price. hard to do anything but highly recommend

Polite person replaced my IPhone-7 screen for $75 within 40 minutes of my dropping it off (compared with the $159 that Staples quoted.) Excellent supply of cases and accessories for many different phones. I recommend them highly! read more

A friend referred me to Fairfix as they had recently had the store replace their broken screen on their iPhone. I brought my 6sPlus to the store two weeks ago, said that they would have it replaced in 20 minutes, great I thought....should have gotten a quote on the price though. They charged me $200 to replace the screen...I could have taken it to the Apple store and paid $149...I guess it was worth not driving to Trumble?? But alas..I got screwed twice in the end...just came back from the Apple store as my phone is not working correctly...screen is completely blank..will not respond....Apple rep stated that it looked like whoever changed the screen did not know what they were doing....that the adhesive that holds the screen in was taken out...had to purchase a new phone for $320 from Apple. Also, I have to question why there are such great Yelp posts for this store, but none of the people writing them are from the CT area?? Nashville, TN? NC? MD? FL? VA? In-between breaking phones are they creating fake Yelp posts??? read more

Phone screen was fixed perfectly in 20 minutes! Looks like new. Great service and price and I even got a new case to protect against my screen breaking again. I recommend Fairfix to anyone with a broken phone. read more

Really pleased with the service here. Had a shattered IPhone 6 screen and had it repaired in 15 minutes. Very polite and helpful service. Definitely recommend! read more

Great service. Fast and perfectly done, I will not be going anywhere else for any broken screens. Great price and great customer service. Highly recommended. read more

Visited Fairfix today, with very positive outcome. Verizon Wireless claimed our Samsung mobile phone had a broken USB port. Wireless charging was painful. After considering various options, we pursued phone repair, USB Port replacement. Dima @ Fairfix gave me a reasonable quote. Upon arrival, Dima inspected phone and determined USB port was not broken at all, USB cables were bad. His USB cables ($15) worked perfectly and saved me a lot of money and time. Local, convenient, reliable. Suggest you call Dima and get Fairfix'ed! read more

What a great business ! Dima was efficient and did an awesome job! Fairfix is a great name as the price to fix my son's phone was "Fair". If you have an issue with your phone .... see Dima! read more

So these guys did fix my phone quickly but in the end it's far from fair. My screen is neither as bright as it was nor as clear. In retrospect I should have done research prior and made sure to get a quality repair done. When I brought it back I was told there's nothing wrong with it. I think I should've been told i wasn't getting a factory quality screen... That would be a FAIR FIX read more

I cracked my iPhone so badly I couldn't use it. I found Fair Fix on Yelp and tried it out. This place was super easy and fast. I walked out with a new screen, case and glass protector. Saved me a fortune. Highly recommend!! read more