Boat a 2013 new Pursuit C260 and it sunk. They sent the boat back to the factory twice, redesigned…read morethe transom and the boat still sunk. Bosun's ignored the situation and now they are sticking their head in the sand. The owner Tim Leedham told me the engines were two heavy for the boat, but then never did anything bout it. They are the WORST I have ever seen and they do NOT stand behind their product.

Here's how to destroy a once wonderful industry. I Bought a new boat from Bosun's in East Falmouth…read morein 2015 and they gave me what seemed to be honest, good, friendly service for several years, for which I paid them a lot of money for those services. We also put several hundred hours on our boat and we just loved it. Then In 2018 that all changed terribly. Bosun's Marine said they winterized my boat's 2 x Yamaha 350 engines, the generator, the water systems, the head, and so on, and charged me for it all the typical several thousand dollars. But the truth was that they never did any of what they said they did to winterize my boat that fall. I live in the West and could not go East and see that what they said they did was actually done. I had to trust them. The next spring I then again paid for their getting my boat ready for the 2019 season, including Patrick, their mechanic, saying that he did a sea trial of the boat and all it's systems and that everything worked just fine except that one of the two Yamaha 350 engines blew up and was destroyed as he conducted that sea trial. The only part of what he said that was true was that he had blown up the engine that had not been winterized properly the fall before. We found out later that he had never even looked at the generator, head or any other systems on the boat that spring. That was all a lie. They did no such comprehensive spring sea trial, except to blow up one of the two Yamaha motors. They then said that my boat insurance would not cover the engine and so they said it would cost me something like $40,000 to buy a new engine, and that that was my only option. After putting on the new engine they then told me my boat was all ready to take and use for the summer. So I went to Bosun's and walked through the boat and tested basic things. The generator did not work. It seems they never winterized it or changed the oil in it the previous fall or in the Spring. This lying to me continued to go on for weeks. They kept saying things were all fixed when they were not, and they of course kept charging me thousands of dollars more. I met with Tim Leedham, Bob, Patrick and others and they just kept lying to me and saying they had done it all correctly the fall before and that these things just happened when boating. Once the boat was finally seaworthy, months later, I decided to put the boat up for sale. I could no longer work with Bosun's or boat at and around Cape Cod. Since I don't live on or near the Cape, and the boat was at Bosun's, I had them sell it. I lost over another $60,000 from what similar boats, models and years were selling for during the sale of my boat. Bosun's Marine and it's owners and service people destroyed our family's love for boating, trust in Cape Cod marine-related people and services, and cost us many tens of thousands of dollars beyond what was remotely reasonable. The employees who knew what was going on would not talk to me for fear of being fired, and just said that the Bosun's Marina was just not what it used to be, and that similar experiences were happening with other boaters who used Bosun's. The whole experience was just awful, terribly costly, and so very disappointing, especially the blatant dishonesty of management and other employees. It was just the worst possible experience! I would obviously not recommend Bosun's to anyone. For those still using Bosun's, read your statements of costs for services very carefully and watch out for their over billing, double billing and extra parts and services billings. Check that services really are done. Or, better still, take your boat somewhere else, to a reputable, honest dealer.

The fuel dock is huge easy and in great shape with high-end bumper linings. These people were so…read morefriendly and accommodating. A pleasure to do business with. Highly recommend.

Safe Harbor Onset Bay - Louis M.Jul 08, 2025 One of the best…read moreSafe Harbor marinas we've stayed at in a long, long time. The dock manager, Curtis, his assistant manager, Tom and the entire staff... particularly Addison... Couldn't have been more helpful. Tom made our stay educational and very enjoyable ... He is incredibly knowledgeable and professional... going out of his way to ensure that guest's needs are addressed quickly and met completely The entire staff go out of their way to ensure that you have an enjoyable and safe visit. When nearby, don't hesitate to pay them a visit. You won't be disappointed!!

I had my boat hauled at Crosbys today and was met with exceptional service from a team that clearly…read morecares about their customers and takes pride in their work. Extremely professional and talented team. I would trust Crosby Yacht Yard with any size project.

Great marina with a privately owned restaurant on site (dockage available), knowledgeable staff and…read moregas dock with great hours.

Just brought my new HCB to rick's outboard and had a great experience with both Stephanie the…read moreservice operator and there head master mercury tech Ruben. There were easy to communicate with for setting up service for my boat and where able to compete all the maintenance on the boat when they said they would. Ive already recommended some of my friends to them and would not hesitate to use them again in the future. Looking forward to working with them more in the future. Capt. Derek

Rick's has been my go to for my service for 11+years. Bought my bought in 2013, reached out for…read morerecommendations and Rick's was the one I chose. The decision wasn't due to logistics as they are 50 miles away from home, it was for the service and quality they offer. I still remember what was told to me from the start. "When you pick your boat up in the spring, I don't want to see you until the fall". This has stood true since the beginning, something you don't see when or hear of in the boating world. Fast forward to new owners, leadership at the facility. I trusted Rick to repower my boat with new motors, removing motors still in great condition due to service provided over the years but was time. Ruben now running the shop and Stephanie behind the counter managing Operations has been a great transition. Responsible, reliable and there to answer the calls whether for service or just a question. I will say behind the counter was bumpy for a bit but Steph stepped in and is killing it like a seasoned veteran of the business, getting you in for appointment, serviced and on the water as quick as possible. If it's service outside of their scope, upholstery for example, she lines you up with the proper person to get it done. What I like, 1 STOP SHOP! Rick, enjoy retirement. The teamwork of Steph and Ruben got this and is being left in great hands. When asked where I repowered or get my service, I tell them to call Ricks, ask for Steph and let them know I sent you, happy to put my name on it. You won't be disappointed! Capt Tracy

great staff and amazing location. the facilities are also clean and well maintained. Dock staff…read morewere awesome

Contacted this yacht Yard for a warrantee work on one of our refrigerators. We were referred to…read morethem from the manufacture. I called well in advance in order to have this serviced. Initially they Said warranty work was a low priority and they could see if they could get to me. Never heard from them for a week contacted them again only to be told they could fit me in a week and a half later long after we're gone. Horrible unprofessional don't use them.

Went there twice to look at boat Was ignored both times…read moreI stood next to frank and waited for him He would not look at me

Purchased a pontoon boat from Captain Bub's Marine. They made the process simple and prepared all…read morethe paperwork for me to get the boat registered. Going to keep the boat at the Marina and looking forward to being part of "the family".

Great place to dock your boat... Very friendly staff and great service to put all size boats in the…read morewater.. Beautiful neighborhood as you drive in. i was only there for work to promote our new 2021 Chevy trailblazer activ but had a great time.

I had an engine problem on my way to Boston from RI. The staff here provided a tech on the spot,…read morediagnosed the issue, replace the faulty part and had me on my way pronto! Could not say enough good things about this Marina

Finally found the place lol. Rang Bell the gentleman was awesome, kind and answered every question…read moreI had. Great store

This store is primarily for commercial fishermen and commercial fishing boat owners, where you can…read moreget pretty much anything and everything that the boat and crew might need while out at sea. They sell a bunch of different stuff, including safety equipment, boat cleaning items, outdoor gear for being out on deck, boat parts, etc., etc. Though geared towards the commercial market, *anybody* can shop there! Sometimes the door is locked and you have to ring the doorbell, but if they are open, they will let you in. And they have a lot of nice sweatshirts, T-shirts, hats, etc. that look good on everyone. And it's kind of exclusive, because you can't find that stuff anywhere else. You can also find a large selection of rain gear, boots, gloves, and other gear for being out in the cold and rain, and the prices are great! I consider it a hidden gem.