Not one to complain however there was not a soul in the store to assist you and when I did find…read moresomeone, and asked for a part for the marine head, the young salesman said, "what's a head, you mean a toilet"? The toughest part is that he was a young guy and I am an older woman. His tone and non verbal facial features were pure arrogance and hubris...

Has everything that a boater needs for a great day on the water. From parts, outboard motor and…read moreinflatables,clothing and fishing rods. Don't forget your Towboat US membership, $149 for unlimited tows. Great piece of mind investment for all who venture offshore.

Dockmaster Fred is super helpful, the place is kept very clean despite all the commerical fishing…read morevessels but you do have to pry gate key cards out of his tightly held fist. Had the chance to be in the shipyard for a pig roast/pot luck and it was a dang good dock party and some dang good roast pig!

Hands down this is by far the best marina Ive been at. Fred, the dockmaster, is the greatest guy,…read moreknows everything and very funny. He makes you feel at home. Ive been all over this harbor and never got treated so well by everyone except for here . This is my second time here and I get the same experience. I wish they had winter storage!!!!!

Just brought my new HCB to rick's outboard and had a great experience with both Stephanie the…read moreservice operator and there head master mercury tech Ruben. There were easy to communicate with for setting up service for my boat and where able to compete all the maintenance on the boat when they said they would. Ive already recommended some of my friends to them and would not hesitate to use them again in the future. Looking forward to working with them more in the future. Capt. Derek

Rick's has been my go to for my service for 11+years. Bought my bought in 2013, reached out for…read morerecommendations and Rick's was the one I chose. The decision wasn't due to logistics as they are 50 miles away from home, it was for the service and quality they offer. I still remember what was told to me from the start. "When you pick your boat up in the spring, I don't want to see you until the fall". This has stood true since the beginning, something you don't see when or hear of in the boating world. Fast forward to new owners, leadership at the facility. I trusted Rick to repower my boat with new motors, removing motors still in great condition due to service provided over the years but was time. Ruben now running the shop and Stephanie behind the counter managing Operations has been a great transition. Responsible, reliable and there to answer the calls whether for service or just a question. I will say behind the counter was bumpy for a bit but Steph stepped in and is killing it like a seasoned veteran of the business, getting you in for appointment, serviced and on the water as quick as possible. If it's service outside of their scope, upholstery for example, she lines you up with the proper person to get it done. What I like, 1 STOP SHOP! Rick, enjoy retirement. The teamwork of Steph and Ruben got this and is being left in great hands. When asked where I repowered or get my service, I tell them to call Ricks, ask for Steph and let them know I sent you, happy to put my name on it. You won't be disappointed! Capt Tracy

This tour was perfect for getting a feeling for the harbor and the sailing/fishing activities of…read morethe harbor. There was lots of interesting information and I enjoyed seeing the harbor gates up close. It is short, 60 minutes which is just enough. The boat is small, seating, maybe, 12, so it's easy to hear the captain/guide and to ask questions and you always have a good view of which ever attraction is being discussed. Our guide, Captain Cathy, was knowledgeable, sociable, well organized and fun to be with.

When local marine repair businesses wouldn't come to work on my sailboat Noreast came to the…read morerescue. John was great diagnosed a motor problem and a head issue and fixed both. I would recommend these folks to anyone. Thanks Noreast!

Very disappointing service. We called them to fix a freezer…read moreon a boat and recharge the ac systems. The technician added Freon to the ac's but then shut off the fans causing our system to freeze when turned back on. The technician mis-wired the new pump on the freezer and couldn't figure out why the circuit kept tripping. We called and called. Was told they'd be out one day, and not show up only to have more missed promised dates. We asked to speak with the owner (who never called). Finally my husband was able to spend 2 hours and figure out the wiring and the system is now running properly. After that, they sent a bill for over $1,000. The technicians are inept, the manager is unresponsive and the nice lady who answers the phone, is very scattered. Do not use this service.

Captain Jo was great this past weekend with our bachelorette party! He is highly experienced and…read morefriendly. Took many pictures for us and had waters and nice comfy furniture! We had so much fun.

Captain JoJo couldn't have provided better service for our sunset cruise. He worked hard to ensure…read morethe cruise fit exactly what we were looking for. We could play our own music, drink our own drinks and eat our own food all while he educated us in the ways of the water and the history of MV. Would recommend for any type of event/party. Jumping into the water in Lake Tashmoo was my highlight!

jono billings, skipper and owner of the ferry, runs the operation in a way that blends ethical…read morebusiness with old fashion, small town neighborliness. from the ship shape craft, to the mentoring of maritime students, to the care of passengers'personal belongings and freight, to the his message over the loud speaker each trip "thanks for coming with us, we really appreciate it", captain billings is a reliable asset to the cuttyhunk community.

The ferry just starting running again last month and now's a great time to take a trip to…read moreCuttyhunk. It leaves from New Bedford and once you get out to the island of Cuttyhunk you will have pretty much the whole place to yourself. Not many year rounders live there, maybe a few dozen, and the usual summer tourist haven't started yet. Just be warned the the ship isn't very large, only 80 feet. That means it does roll around a bit but that makes it great fun. Unless you happen to be prone to sea sickness and I guess then it wouldn't be so much fun. The ferry does have a heated cabin so you won't freeze your butt off and they do sell booze and coffee on broad. Plenty of hot and cold water and two toilets for your convenience. Of course they don't call them crappers, here they are referred to as heads. Once you get to Cuttyhunk you will see a bizarre, strange and very pristine place. Hike or bike down to the SE part of the island to see the remains of the old lighthouse or the very strange statue of Gosnold looming from the marsh. Mr Bartholomew Gosnold was a very strange man indeed. If you want to try something different that probably won't kill you, give Cuttyhunk and the ferry a try. Now's a great time to do it.