At the recommendation of our real estate agent, we utilized the services of Bloodhound Home…read moreInspectors to inspect a home that we had made an offer on. Our entire experience has been exceptional! All communication has been super-fast, both prior to and after inspection. We communicated mostly through email, and response time was within minutes! Though not required, we decided to be present though the entire inspection. James was on-site early, very friendly, and extremely helpful in answering all our questions during the inspection. He was clearly thorough and observant with his inspection. And agile too! He was up on the roof of the four-story house, in the rain, without batting an eye. And he navigated the crawl space and attic with ease. He pointed out several things as he was going through the house, and was very patient with our questions. After the inspection, our minds were completely at ease. While we were expecting the report the following day, we actually received it within hours after the inspection. The report was very thorough and professional. He also sent along the full 261 pictures he had taken. After inspecting the photos we noticed a bit of insulation that looked a bit dark, and were worried it might be mold. We talked to James about the photo and our concerns. Just to be certain it wasn't mold, he returned to the house, removed the insulation, and inspected closely (sending additional photos) showing that it had just been some dirt. Truly above and beyond all expectations! We're now buying our home worry free!

I hired Bloodhound Home Inspectors on the recommendation of my realtor during the recent purchase…read moreof my future new home on Salt Spring Island. She said they were the best and honestly, I could not have been better served. James the owner came over from Victoria to conduct the home inspection himself. He was prompt and professional and made himself available to answer all my questions on site as the inspection progressed. This was followed by a thorough and comprehensive report three days later as promised, with photographs and clear assessments of existing issues as well as potential future ones to keep an eye on. But the best part was not just James' clear competency but the sense of personal integrity and care that he took. This allowed me to feel confident that what I was seeing was really going to be what I was getting. Since I was buying a property that I only got to see a few times and in a different country than where I currently live, this gave me a lot of invaluable peace of mind. Great recommendation from my realtor!

TLDR; Condo inspector missed a crucial issue, could have cost (or indicated) tens of thousands of…read moredollars in damage, no responsibility taken. When you buy a condo, there are a few things in it that you would be expecting to use on an almost daily basis. Things like the washer, the dryer or the dishwasher. One would think that when you hire a company to do a $500 "Ultimate Condo Inspection", they would take these things into consideration, and spend a few minutes during their inspection to test. Well, not so with Pillar to Posts.  My mom used them to check out a condo that she was getting ready to buy. After closing the deal and moving into her new condo, she ran the first load of dishes. Within a few minutes, a noticeable amount of water began leaking from the bottom of the dishwasher and into the kitchen.  It immediately freaked her out, so she called me for assistance. Best case scenario, around $500-$1,000 to replace the dishwasher. Worst case scenario, tens of thousands of dollars in potential water damage to the unit or the units below over the last number of years. When you hire a professional to perform a home inspection, especially an "Ultimate Home Inspection", you'd expect them to stand behind their work, wouldn't you? With Pillar to Posts, this was not the case. We waited days between responses regarding the issue - even though it could have been a mistake indicating tens of thousands of dollars of damage. Even after multiple back and forths clearly stating that we wanted them to rectify the issue, they would not accept any responsibility for it. Their responses to this issue varied from "We only do a quick on/off test as a courtesy to you", "It's in the fine print that we're not required to test them", "Our inspection is not a warranty of any kind" to it was outside the scope of my inspection and even if I had checked it it may not have leaked for me". To the business, I would suggest updating your guidelines to spending an extra 10 minutes to test any water-connected appliances. To conclude, I would think twice before trusting this company with the inspection of your new home. If they miss a crucial part of the inspection, it could cost you tens of thousands of dollars without recourse from them.

I had a problem with a leak that many over a long period of time have tried to fix/find…read moreunsuccessfully. At the recommendation of our friends who had just had a home inspection done by them, we called Pillar to Post We received excellent friendly service, they had the right tools, were knowledgeable, thorough and went the extra mile for us, and it looks like they have been able to discern the problem and now we can go ahead getting the right people to fix it. What a relief! Thank you Marty and your team, you certainly went above and beyond to help us rectify this ongoing problem. A very grateful customer and I highly recommend them.

After buying our house we ran into multiple issues and costs.. After our inspection was done and we…read moremoved in we found ..2 active gas leaks.1 in the house 1 in the garage,. Improper electrical wiring in the garage for the lights . The door of the garage had been repaired by the previous owner by drilling bolts in it to hold it together No mention/ discovery of any these issues and appliances were not tested. Last but not least we discovered that the basement had previously seen water damage.. Do not trust this inspection team .. They did not measure up to their Business statements on the web site. "We strive for excellence with each and every inspection we do so as not to miss anything which would impact upon your peace and enjoyment of your home" This did not happen.. I had the house re inspected and found this was not a quality report. Signed Mr Grumpy Pants

From the owner: Maximum Home Inspections Inc. is a Victoria BC home inspection company. We inspect houses,…read moretownhouses, and condos for people looking to buy or sell a home. The inspections are non-evasive and we look at the exterior siding, roof, plumbing/electrical systems, and the interior finishing. We also go into the attics and into basements/crawlspaces. We will look for any major damage or safety hazards and look at other house systems to see that they perform as they should. We will also come across smaller fixes that we will let our clients know about. A picture presentation at the end of the inspection will give our client a clear idea of the condition of the house and any questions can be asked. A detailed report will be delivered electronically within 24 hours.

We took this matter up with the BBB and their suggestion was legal action. Pro Pacific says that…read moreI'm reviewing the wrong company yet they sure know a lot about the circumstances. Maybe they might want to forward it along to their other division. This company uses many names but all are located at 1720 Fleet Pl., Nanaimo. They use the name Pro Pacific Hazmat Ltd., Pro Pacific Hazmat Services Ltd. Pro Pacific Restorations and Hazmat Ltd. and Pro Pacific DKI. All of their correspondence, business cards, etc. show a website: www. Pro Pacific.ca. Search this and you will find Pro Pacific DKI. It has the same toll free phone number and address as Pro Pacific Hazmat. Blaming this on another closely held entity should cause red flags for anyone thinking of hiring this outfit.

Allan from Canadian residential did an excellent job on our home, he gave a very well written…read morereport when the inspection was over without any hassle and he was there to answer any questions I had about it. I would highly recommend using Allan.

From the owner: Canadian Residential Inspection Services raises the bar in the home inspection industry when it…read morecomes to professionalism, code of ethics and conduct. All our inspectors receive intensive training and on-going support to ensure you receive a thorough, unbiased, professional inspection. Canadian Residential Inspection Services has the most user-friendly, comprehensive reporting system in the industry. When you choose Canadian you receive your inspection report on-site at the time of the inspection as well as a half-hour one-on-one personal consultation with the inspector.

The work done by Victoria Pro Siding was professional and exceptional in attention to detail and…read morequality. The Oakbay inspector stated the inspection for mock-up flashing and Tyvek was "one of the best he had ever seen. " The cost and time of the work was predetermined and completed on time. The quality exceeded our expectations. We are learning to hire people with the training and experience to complete a specific job. Victoria Pro Siding is certified in Hardie Plank installation. They explained the how and why of the work to meet the product warranty and importantly to avoid mold and other problems in the future. If your lucky enough to get a booking, I would say grab it. It is well worth the wait. Thank you, Michael, Vitaliy and Oleksandr for making this old house look like a home we are proud of.

We are very happy with the new gutters and downpipes installed by Best Gutters. They achieved…read moreexactly what we were hoping for, finishing the look of our new roof with a crisp clean line that complements the roof colour. They make the house look brand new. We are also very happy with their professional approach to both the initial consultation and the actual installation. Good suggestions, accompanied by careful workmanship are the key to success of any project, and they exemplified both. Plus, they are very approachable, good listeners, and comfortable to have on site.