carolina in the office helped me get my insurance policies updated and is a great asset to ryan…read morechao i am so thank full i asked so many questions about the policies i have yet all i got was perfection from carolina she should teach others the art of insurace and feeling positive thank you so very much sincerely richard chandler

I am so happy to be rid of Allstate and this agent in particular. I would avoid this agency at all…read morecost. The local agent is virtually useless in the claims process. I encourage folks to take a look a local American Family Insurance or Farmers. Far better service and pricing. He is scammer check out his YouTube video https://www.youtube.com/watch?v=CWFaV0QIFHU

Due to a lack of communication between the local agency and corporate office i experienced what I…read morefelt was not the attention to an insurance matter I rightfully deserve as being a longtime customer, however, the local agency did reach out to me and resolved the issue in a respectful manner. This is an update to previous review and response from local agency.

Nicholas made it a very smooth, quick and pleasant experience to start a new policy with State…read moreFarm! Explained everything I needed to know and gave a great rate that made the decision to leave my old provider a no brainer! Thank you!

I was with Liberty Mutual using their registered agents and not pleased with the premium increases…read moreover the past 10 years. In fact the one claim we had with them, which was an auto claim, was a horrible experience. The claims adjuster was not helpful and fact falsely reported that the minor damage was major as as a result the carfax report affecting the resale value of the vehicle. I have a friend who uses Berger and ONeal for their insurance and Michael Berger and his staff looked at my policies and recommended new carriers that in total saved me at least $8000 in this first year. It was the best insurance move I have ever made.

Berger & O'Neal staff always showed absolute professionalism and detailed knowledge of the…read moreinsurance industry. They always recommend policy best practices and they shop around for competitive pricing. I trust them and I know I can rely on them to help us with decision making. we strongly recommend them.

Nikki has a very pleasant demeanor, which makes her enjoyable to work with. Very helpful. I'm…read morereally glad I connected with her.

From the owner: I am dedicated to empowering individuals, families, and businesses to achieve well-being and…read morefinancial security through comprehensive and personalized insurance solutions.

James is a great agent. He helped us understand all of our options finding a great plan for my…read morehusband and myself. His experience in the industry allows us to lower our premium by almost half what we we were paying with BCBS. I would recommend James to anyone who wants a assertive agent who listens to your needs and will do all the leg work to find a plan for your needs.

James was a tremendous help in getting our health insurance needs met. He was very informative and…read morepatient with us during the process.

Joe is a personable, knowledgeable guy who was my mom's agent for years until she passed. Now he's…read moremy agent as well, for both home and auto. He was particularly helpful with an unusual situation I had and resolved it with no issues. I love that when I call his office I get his assistant or that he himself answers the phone--fighting bots to get to a human representative has become the norm and wastes so much time, resulting in a frustrated customer by the time an actual human gets on the call. I see myself staying with Joe for years to come.

Highly recommend Joe Paul for any of your insurance needs. Such a respectful, kind, and caring team…read moreand are always willing to help you out promptly in the time of need. Thanks for always taking care of us!

I'm going to come back and either make this 5 stars or 1 and I'm wavering. I've been with the…read moreBates agency since 2018 and have been so happy with Kent, Aurora and her daughter BUT most recently things have changed and I'm not sure Aurora is there any longer??? I'm going to try to reach her because the person I've been getting instead is like a brick wall. She just does not understand simple instructions at all. It's impossible to communicate with her. A simple request to remove an ex from my auto policy has been met with resistance and downright rudeness even though it's been my car and policy since day one. Last night she canceled my policy at his request- unbelievable!!!!! I asked her months ago to remove him from my policy. I'm furious at the moment Aurora would have never let this happen. I'll come back and update soon.

I want to thank your agency and the wonderful work done by Aurora to provide my family with…read moreexceptional insurance, support, and fair pricing. She just wrote a policy change for us back to Travelers and saved $300.00 a year! Aurora is a joy to work with, always willing to work with me and help us get GREAT insurance.

Customer Service at it's best. I moved to Alpharetta, GA a little over a year ago, doing an audit…read moreof my expenses I had my auto and rental insurance with another company, I wanted to explore pricing options. I contacted Trey Gil's office and spoke with Natalie, while we couldn't get my rates lower at that time Natalie reached out a few months later with a major rate decrease for my auto and rental insurance. A savings of ~ $70.00 per month, for a single senior that just moved to the area...this is huge. I give 5 stars for not only excellent customer service but for due diligence of making sure their clients are taken care of...refreshing these days. EJH Alpharetta

Trey Gil is very competent, ethical, friendly and he is very willing to discuss your options when…read moreconsidering how much insurance coverage you need. I recommend him highly. Russ F.

We've had the pleasure of working with "Jen" Matheson, from Gilman Group. We can't speak highly…read moreenough about the level of service that she has provided. She not only responds in a timely manner but is able to clarify technical details in plain language thus helping us navigate complex insurance questions. She has gone above and beyond at every step helping us resolve complex situations and has made us feel like a true priority throughout the process. We are so grateful for Jen and Gilman Group and would gladly recommend them to any nonprofit or organization seeking excellent support and peace of mind.

no body answered the phone, I try to call couple times, for a business is not good...read more