We want to thank our banker at the Winter Springs Fairwinds Tuskawilla Branch for the most wonderful service we get whenever we go to see her or call her. She is always looking out for the best ways to help us. She is very professional and personable. Thanks also to Elisa Forte for making us feel so welcomed and always receiving us with a warm smile. Great Branch Manager!!! Thanks! Muchas gracias! read more

Difficult to deal with. They ask for the same information over and over. Kept going around in circles.

Shellon M. is always courteous, professional, and helpful. She did an awesome job assisting me with refinancing my new vehicle and had extensive knowledge of the available products. read more

i have been a member for a very long time. my debit card was shut down due to fraud and it will take 5-7 days for a new card. The branches no longer print cards on request and to expedite a new card would cost me $50.00. Why am i being punished for fruad charges and have to wait for a new card. i have no way to pay bills that are linked to the card and what a hassle because now i have to drive to bank and get money to pay for gas and groceries. read more

Elisa Forte is so professional, thorough, and kind! She was so patient and dedicated to finding answers and doing a job well done!

Excellent service with a hint of family feel. Thank you Edna Tirado for assisting me today.

Today I had a horrible experience with Edna. She was rude, aggressive and completely unprofessional. She acted annoyed from the moment I stepped into her office. I asked her to pull up my account so she could see what I was referring to and she told me no she could not access my account and I should pull it up on my phone. At that point I left her office to look for someone else to assist me. When I approached a door with someone inside working she yelled "Do not knock on that door" she then said a teller would help me and when I approached the teller she was blocking my access to the window so I told her that I could explain the situation from here. She told me that she would make me leave the branch if I did not stop yelling. I was not yelling because I did not have the opportunity to speak. When she finally walked away she loudly said to the teller "Make sure you ask for ID" like somehow wanting to be treated with respect meant that I was not authorized on my own account. Heather eventually took over and was delightful. Edna's behavior was appalling and I am concerned that she has access to my personal information so I will be filing a formal complaint with the Branch Manager. read more

I love the Tuskawilla location! it's so close to work and home and the people are always so patient and kind. Today I had a question about a transaction and Carlos was able to explain it and help me understand the timing of it. He went above and beyond in customer service. :) (I've been a member since the late 80's and have never regretted my decision to use Fairwinds for many of my financial needs.) Keep up the good work! read more

Luz Rios Service Great Great financial advice She's helping to build my credit. She is awesome Highly recommend to come talk to Luz Rios read more

We got there just before 5:00 pm. The person that welcomed us to the credit union was also the person that helpped me open a new account. Luz Rios what a great person . She explained everything so I could understand. Thake you Mrs.Luz Rios I will recomend this credit union office to all my friends Dale Rechsteiner read more

Very pleased with having Luz Rios assist me. Very informative and someone I would recommend at this location!

I've been a member of Fairwinds Credit Union for almost thirty (30) years and do my banking primarily at the Tuskawilla Branch. Recently, I experienced an issue with the desktop version of the online banking software that prevented me from adding an account. I went to the branch and met with Shellon Maxwell, Member Service Specialist, who took ownership of my issue. She was empathetic and professional. Shellon consulted with another department and followed up with me the next day and offered a solution that we tested together. She made me feel just as important and all other customers. I really appreciate Shellon going above and beyond to deliver outstanding service. Thank you! Julie M. read more

Have been banking with Fairwinds almost 20 years. They have so much to offer their customers...too much to list here...you must check them out. We live close to and use the branch on Tuskawilla Rd in Winter Springs. The staff has been nothing but professional, kind, courteous and very helpful. I also use their online bank app, which is so convenient, it's ridiculous. Whenever you have a problem of any kind, they immediately go into action to solve the problem. I'll never go to another bank..ever! Fairwinds is wonderful! Publix's motto is, "where shopping is a pleasure"' well to me Fairwinds is where banking is a pleasure! read more

Great customer service! Thank you so much, Shellon Maxwell for all your help! Ms. Maxwell always has a smile, and she is patient and professional. read more

Great customer service. Shellon was patient and explained everything to me. Luís and Shellon worked together as a team to make sure my account was set up properly. Thank you again Shellon great customer service. read more

Great, easy, friendly, helpful. No hidden or sudden unknown fees! I will not use a traditional bank again. read more

This branch is consistently ineffective and unhelpful. Almost every time I've been to either the drive-through or the lobby the employees are rude, disrespectful and they have no sense of urgency. Today I stopped for a simple replacement debit card; the person at the window directed me to the concierge, the concierge asked me to sign in, the sign in device wasn't working, the concierge took my name down told me she was working with someone else then I proceeded to wait for 15 minutes. I see other employees peaking out from the back and doing nothing to help the 5 other sets of people also waiting in the lobby. I ending up running late and had to leave to pick my daughter up from school. If they could just hire somebody with human decency and consideration that would be great. I love FAIRWINDS in general and haven't had any issues at any of the other branches I've ever had dealings with read more

I went to this branch to open an account. I signed in an waited. The lady in front of me said she was locked out of online access and needed to reset. The gentleman helping her brought her into his office. With an open door he called her husband on speaker phone. He then said the man's name and asked for his last 4, and other identifying info. I could hear everything in the lobby. I walked out. If they aren't worried about security I don't need them. read more

I love my credit union will never use a traditional bank again. The people are so kind and helpful.

Great Credit Union and friendly people at this particular branch. read more

FAIRWINDS Credit Union - Banks & Credit Unions Near Me - Winter Springs, Florida

I love my Winter Springs branch! They are so friendly and helpful. I moved to Debary and will miss my branch dearly!