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    Fairy Tale Weddings

    1.0 (1 review)

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    13 years ago

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    Staybridge Suites Grand Forks - Fully equipped kitchens in every room

    Staybridge Suites Grand Forks

    (16 reviews)

    $$

    My review has five parts: location,  parking,  appearance, general and bottom line…read more LOCATION: From highway 29, exit on Demers Ave. heading east to 42nd Street S, then go south a couple blocks and it's on your left. PARKING: There's plenty of parking all around the building. APPEARANCE: Beautiful exterior with nice brickwork. The interior is relaxing. GENERAL: The rooms are comfortable. Includes kitchen necessities; medium-sized refrigerator, stove top, microwave, and the cabinets have plates, bowls and cups. There's also pots, pans and silverware. The bed was plush. I quickly fell asleep each night. I'm sure the hot bedtime showers helped. The water temperature stayed consistent and had adequate pressure. There was also a desk where I did some work from my laptop using their Wi-Fi. A continental breakfast was served each morning. This was one of the best I've had. Sometimes they even provide a complimentary dinner. Next time I'll use their fitness room and spa. BOTTOMLINE: I can see why people stay here long term. I'll be back.

    I have stayed at IHG properties many times, and I cannot recall a stay this disappointing. The most…read moreserious issue was a room security concern. On August 26, I returned to the hotel around 3:00 PM and found my room door propped open. No one was inside. About five minutes later, a TV repair technician arrived and said he was almost finished. There was no hotel staff escorting him, and no one verified my room or ensured it was secured afterward. Leaving an unoccupied guest room open and unattended is completely unacceptable and creates a serious risk to a guest's belongings and safety. I reported the situation to the front desk and was told the General Manager would follow up with me. The GM never contacted me. Given the seriousness of the issue, the lack of follow-up was extremely disappointing. The condition of the room was also well below expectations. The AC struggled and repeatedly shut off during the night, forcing me to get up to reset it and resulting in very little sleep. The carpet was badly damaged, with chunks missing, the wood flooring was cracked, the room looked dingy and run down, and the shower had very poor water pressure. I also considered using the pool but decided against it because the water appeared green and dirty. There were some positives: the breakfast and happy-hour staff were fantastic, and the food was excellent. Those ladies deserve recognition for their great service. This was my third stay at this property, and unfortunately it will be my last. The combination of the room condition, security concerns, and lack of management response has completely eroded my confidence in this hotel. I hope IHG and hotel management take these concerns seriously and address them.

    Fairy Tale Weddings - wedding_planning - Updated September 2026

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