Thought about a single star but that wouldn't do justice to the lovely furnishing and the great exterior. Room was fine too. It's the snobbery and the total disdain for the customer that bugged me. As a single female traveler I've never felt this much neglected and even put down before. Both at dinner and breakfast I was seated at the worst tables, in the pathway of the back room or with no view, while all the other companies had great tables. The other companies all got friendly asked if everything was alright, not me. I got up at 8:00, had breakfast and came back to my room, to see the towels all removed and the bed made up anew already, whit all my stuff taken off the bed and put back on, while I was checking out! And I still had my teeth to brush. We're talking 8:45 AM! At checking out and complaining about this I was told that rooms are done during breakfast, because the laundry is picked up early! I could've hanged a label at my door had I didn't want this. Are you kidding me?! You have your guests treated like that because of your supplier!?? With all your Victorian furniture, lovely bedrooms, stuffed game in the hall and expensive looking everything, you don't even know the least about customer friendly service. The second star is for the lovely old serving lady at breakfast, who understood. read more