This is a great optical experience. They answer any questions you have and have a nice selection of…read moreframes to choose from. Dr. Elahi was fantastic!

This is an awesome optometrist. Excellent same day service! The staff made me fell at home. Very…read moreprofessional and lots of eye wear to choose from. They also have same day contacts eyewear. Don't try the rest, just go to the best!

Moss Eyecare proved themselves in a short period of time to be an upstanding business. The…read morereceptionist was able to accommodate with my busy schedule and find me an appointment. While I was getting my exam, I felt as though I was taken care of. Dr. Moss took his time and was extremely personable. In fact, the entire staff seemed to take their time and gave me proper care. I would recommend Moss Eyecare to anyone that expects a five star business from kind people.

I visited Moss Optical twice. I will not return. The first time, I was told the pressure of my eyes…read morewas odd ( I have been wearing glasses since I was 7 and have never heard this). I was told I was at risk for glaucoma and told I "needed" a $400 test...to make sure. I paid it. They gave me a "discount" so it was about $315, which I paid willingly. I am an amateur artist (just for fun) and my vision is very important to me. It was a few basic tests, the same I normally have every few years or so to test my peripheral vision. This is normally covered IN FULL my insurance. Silly me. I was miraculously ok. The following year I was told I needed the test again. I declined. And the staff looked a little sheepish. I think they are under mandate to try to get you to pay for it. Since then, a coworker of mine was also told he needed the test, and he too paid. I think this is scam they tell customers to pad the books. I have never been told, by any other optometrist, that there was an issue with pressure or needed any additional testing. Fool me once. But this may pay for a new building, but it won't keep your client base. Medical care is expensive enough without cheating people. But making people pay for unnecessary tests? That's unethical, and illegal. Do not patronize them.

I've had vision problems since I was 4 years old. I despised going to the eye doctor until 2 years…read moreago when I came to Visionworks. You have the option to make your appointment online, quickly and easily, which I like. As soon as you walk into the storefront, someone at the front desk will send you back to the waiting area. The times I've been in, there has been a very nice woman in the office named Amanda. She'll give you a few papers to read over and sign. It takes 5-10 minutes, max. You can decide whether you want to have your eyes dilated or let them use the Optomap. Optomap is 30 dollars extra but completely worth it, to avoid having your eyes dilated. After doing a few eye tests, you'll go back into the waiting room until Dr. Sasser comes to get you, which will be just a few minutes. He'll call your name and take you to the exam room. If you like a chatty doctor who wants to ask you a million questions about your personal life and tell you all about theirs, he is not the doctor for you. He's all business, WHICH I LOVE! Don't get me wrong, he's very polite, but he wants to be your doctor, not your friend. After the exam he'll explain his findings and ask if you have any questions or concerns. After that, you're pretty much done. You'll head back to the waiting area and pay your bill. From the time you walk into the store to the time you checkout, it takes about 30-45 minutes. All the staff I've dealt with has been very nice and helpful. I like that it's a small office, easy to find your way around, they don't overbook, & Dr. Sasser is more worried about your eyes than where you're going on vacation. He has always gotten my prescription just perfect. I've had issues with doctors not being able to do this. Also, they always have promotions going on so you get your glasses/contact lenses at a discount.

A very good example of a very bad place to do business.   Don't be fooled…read more The gentleman working their front desk on the afternoon of 11/30/2017  was so callous and arrogant, I  felt embarrassed for him. Is this how you treat people excited to spend a few hundred dollars with you?     He made me feel like I wasn't "good enough" and  the $362 I spent that day was with your competitor.  I know my paltry sum doesn't amount to much, but neither does the way you talk down to customers. I don't know what it was.  Upbringing? Poor management?  Poor hiring practices? All of the above?  Probably so. They need to clean house at this place and they know their sales numbers reflect this.   Sure, I read the bad reviews, I just thought I'd give them a chance. Don't regret it like I did. If this universal truth holds any water: Good companies with good products have good customer service in place to boost the experience, then save yourself the humiliation and stay away from this bad company.