Within my first visit, I was prescribed medication that DID NOT HELP, but caused me to have my very…read morefirst seizure that lasted 3 minutes in which, I almost died. If she had only actually LISTENED to my traumatic history, and family medical history, I wouldn't have almost DIED. The office receptionist and staff were kind, but if you want someone to actually listen to you and offer actual help with your mental diagnosis/issues and not just over medicate you, I would advise, NEVER coming here. I think that it is also helpful to note that I am 22 years old and I have never had a history of seizures until I took half a pill of the prescribed medication that Perma Mental Health provided.

Basically, Dr. Will's wants you to trip your balls off on ketamine to help your mental problems…read more Tripping your balls off on ketamine as much as possible is his recommended treatment for your mental problems. They recommended I go two or three times a week! That's a whole lot of third dimensional, tripping your balls off! I would only recommend this facility if you enjoy hallucinating every other day. Apparently that's his solution to your mental problems. Having been under this delusional medical treatment For three years, and additionally treated very poorly at the end, I can say without question I feel much better after discontinuing the ketamine treatment. The ketamine treatments made my mental problems much worse overtime! If you have mental illness, be very careful, trusting Dr. Wills Honestly, I feel like they're just drug pushers! It's very surprising how much they want you to go in and use party drugs(ketamine). Then again there's a ton of money in selling drugs. Look at how this place has spread!! They started out very small and they started peddling ketamine And grew incredibly fast all over the state of Idaho! This has nothing to do with psychiatric care. They get paid a ton of money to have you take ketamine and that's their main objective. Be very cautious of this man in his tactics

I was an employee here and quit yesterday (5/19) because they owe me just under $7,000. They do…read morenot pay their employees on time. The last week I was paid for was 4/5-4/11. Due to their slow payment, I was charged $1,100 in overdraft fees due to non-payment. This has been going on for years, but I only lasted two. I should have walked away sooner but I really enjoyed the people I worked with. But I was reminded that good people pay their employees. They have great clinicians, but administration is horrible at paying people on time. Ask your clinician if you don't believe me. We are all behind in payment. This is not ok. Please help me hold these people accountable for paying their employees!

Been with these gals for years now, i'm not consistent, but their kindness is. They are willing to…read morego above and beyond for their care. Definitely would recommend, be patient with them because they are busy!

Inconsistent, unreliable horrible peer support. Quote you…read moreone thing, bill you another. Not all counselors are qualified.

I full heartedly recommend Crosspointe. The front staff is exceptionally friendly and easy to…read morework with: always pleasant and professional. More importantly our therapist is a master at her craft. Definitely a difference maker in my life. Very grateful to have Crosspointe as a resource.

this business has horrible customer service. my friend lost a family member and i was trying to…read moreset up a session for her and they cancelled on her twice within 5 weeks and when i called to reschedule they just hung up and said it wasn't their problem. absolutely awful

Amazing staff and cutting edge mental health care in TwinFalls. Nicole handles medication…read moremanagement and offers several new interventions for those who suffer from treatment resistant depression that 30% of people have. Dare to hope again and give them a call.