Amazing staff and cutting edge mental health care in TwinFalls. Nicole handles medication…read moremanagement and offers several new interventions for those who suffer from treatment resistant depression that 30% of people have. Dare to hope again and give them a call.

If I could give this office negative stars, I absolutely would…read more I relocated to Twin Falls and have been working on finding a provider here to facilitate a smooth transition of care, since August. I was in touch with their Twin Falls office and had my records transferred in August before I moved and let them know that I would make an appointment when I arrived, as I was unsure of my new work schedule at the time. When my appointment was made (I chose an available date provided to me BY THEM!), they waited until the day before my appointment to notify me they would have to do a telehealth visit - when I specifically requested an in-person consultation as this would be my first visit with a new provider. I did not opt for telehealth and instead made a second appointment for an in-person consultation. When I was finally able to be seen, the provider (Bradley Martin) was dismissive and could not have been less bothered to treat me. When i asked about refills of a prescription i was told that I would need to take an electronic test and then based on the results we could move forward. I then scheduled a THIRD appointment for this test. After looking at the results Bradley Martin told me the test was invalid (inconclusive would be more accurate) and said that if I wanted I could try taking it again - or he refer me somewhere that also offered similar testing. Additionally - when reviewing the results, he was unable to tell me what all the indications/measures meant. I was flabbergasted- how can you solely rely on a computer test to diagnose, when he doesn't even know what all the values MEAN?! Is that not what his schooling and professional evaluation and assessments are for?!?! This is the worst healthcare professional I have ever met, and I've worked in healthcare for over 20 years. If this provider is indicative of the mental health professionals that this facility has to offer stay far, FAR away, and it's no wonder that the mental health community in Twin Falls is so grossly underserved. It would behoove them to show some care and respect for their patients and treat them like PEOPLE instead of just data. I am beyond frustrated and will make sure to tell every person I meet, to avoid this facility and more importantly, this provider - Bradley Martin - like the plague.

From the owner: Mental health is important for everyone. It affects everything we do, say, think, and feel. In many…read moreways, it is just as important as physical health. Our mental health has direct effects on every aspect of our daily lives; including work, relationships, and even sleep. Unfortunately, mental health problems can be an immense obstacle to all facets of our daily lives as well. Whether it be depression, anxiety, ADHD, Schizophrenia, substance use, or other mental health conditions, they can have detrimental effects on our quality of life.