Zero Stars - Incompetent Work, Abandoned Job, $170 Stolen I…read moregave Chris TWO MONTHS to make this right before writing this review. He has ignored every attempt at contact. Here's what happened: Chris claimed expertise with LG dryers. He diagnosed a "faulty roller wheel" and charged us. After multiple texts over several weeks, he finally installed the part. The dryer was LOUDER than before. When I immediately pointed this out, he attempted a quick "fix," then abruptly announced he was having surgery and would send "another company" to finish the job. He literally bolted from our house mid-job, saying he had no time. That was months ago. No other company ever called. No follow-up. No response to texts, emails, or website messages. Radio silence. Here's the kicker: I took the wheel he removed to an appliance parts supplier. They found NOTHING wrong with it. Chris misdiagnosed the problem, made it worse, and then abandoned us. This wasn't a complicated repair - Chris was clearly out of his depth and either couldn't or wouldn't admit it. His complete lack of professionalism, accountability, and basic customer service is astounding. He took our money, damaged our dryer, and disappeared. We're out $170 with a dryer in worse condition than when he started. While I hope his surgery went well, he has no business operating as an appliance repair technician. This is either gross incompetence or outright fraud. Do not hire this person. You will regret it.

Hard working, highly competent and professional. Prompt service with good communication…read more Chris has diagnosed and fixed a couple of our appliances within the last 12 months. He'll let you know whether the appliance is worth fixing or should just be replaced. The honesty is appreciated. I highly recommend this company. Thanks Chris!