Worst service ever. They did a horrible job and when said they would return to fix it, they never…read moreshowed up. They now won't answer any messages or calls. Stay away from this business!

Lailaa and her partner are amazing! They were on-time, thorough, and not only did a great job with…read morethe cleaning, they were also very kind, polite, and trustworthy. They cleaned at 2 locations: 3 couches, 2 carpets, and 1 rug. They were able to fix a couch that the prior cleaning service had poorly cleaned, leaving stains and streaks: they took extra time to get it right and when they were done, the couch looked brand-new. An added bonus is that they use natural/bio-friendly products like Simple Green that are really effective and leave a pleasant, clean scent. I highly recommend them! A+++

I've been using Elizabeth's services since September 2024. Then in December of that year she…read moredisappeared, no phone answers, and didn't get back to me until February. Up until then she was 5 stars. This happened again over the summer, gone for a month. No warning, no contacting her clients to let them know she was out of town. She said I could always get hold of her on FB or Yelp, but that didn't work either. Once more, December 2025. I contacted her through Yelp and 2 weeks later her regular assistant Chad contacted me. Chad usually handles the kitchen and laundry room. Elizabeth handles the dusting, vacuuming upstairs and down, and the bathrooms, all for $200/month. This time, Chad handled the regular work he does, but not up to par on the stovetop. He did vacuum the living room, did not do the stairs, upstairs hallway, or either bathroom. Most of the dusting wasn't done, only 2 table surfaces in the living room. He had me pay him directly the $200, and trusting he'd gotten everything I did so. When I found out later that he hadn't done all the work, I contacted Elizabeth through both forums. No reply. I'm seeing other reviews that are having similar experiences. Chad said he was trying not to lose clientele; too late now. I'm hiring someone else.

They came twice to my house. They did a good job both times. They were supposed to show up last…read moreweek and they failed to do so with no message or contact. I had arranged things so it,would be easier to clean. My house is large but they were not required to clean the whole house. I would have had no problem had they called me and advised me they didn't want to clean the house any longer or at least text me I am disappointed in the lack of responsibility it takes to keep your clients informed.

I called for a deep clean of my empty house before new renters moved in. 3 stars for prompt service…read moreand the two cleaners being on time. Over the phone, I had agreed on a price that included stove cleaning and indoor window cleaning. The cleaners said they could not provide stove cleaning although they did wipe it out. They did not clean most of the windows. Additionally, one of the cleaners was on the phone constantly and clearly was distracted. The other cleaner tried to make up for it, but at the end of the day, many baseboards were still dusty, there were cobwebs in corners and most of my windows still had grime. I emailed the owner with my concerns and received no response. I paid $360 for a very mediocre cleaning. Very disappointing.

I've been using Amaculate for several years and have generally been quite happy. There was one…read morevisit where the cleaning wasn't as thorough as all the others, but I gave feedback & that couple won't be coming to my place again. Rates are fair, staff is always friendly, and service is prompt. If you need urgent cleaning, I doubt any cleaning service in town would be able to accommodate like Amaculate has for me.

I have been using their cleaning products for over 7 years. Great price and great result when I…read moreclean. I will eventually try their cleaning services. I also use their products at my office.

We really enjoyed their services the first time they came out. They are the most expensive game in…read moretown, but with how well the house looked and felt, I felt it was worth the insanely high price tag. After that it was a slow decline the next 4 visits. After having to complain about one exceptionally bad cleaning and nothing done to rectify it we gave them one more chance to get back to the original level of service. What a disappointment. At almost $400 for 90 ish minutes of cleaning you expect the basics to actually be done well. In my opinion I would avoid this company and try someone else. Save yourself the grief and crazy high price tag.

Found via Yelp, requested quote and they were quick to respond and got us in within 3 days notice…read more On time, friendly, final price was within quoted range. Thought our home was relatively clean already but the difference is noticeable especially with stove/oven/tubs.

Deep cleaned. Would hire again. Brought own equipment and supplies. Kind. Personable.read more

Cc of message sent directly to RICO found within another unhappy clients review.. that client is a…read moreproperty manager and I too felt a huge disconnect between the observed after results and the onsite estimate (which took weeks to physically receive and schedule my first cleaning) not sparkly not sparkly at all. The result did not justify the expense. (Cc) Contacting you directly before leaving a disappointed felt cheated review of the cleaning service I had lately. Specific things: Stsirs to be vacuumed-said they did but I could not see a difference and found a small spider and a fly both in a web in the corner of the lowest stairs. Paid extra to have the refrigerator cleaned. And after -not only were refrigerated items not back in place (fruits in the clearly labeled and temperature controlled drawers were switched for vegetables, the bottom freezer drawer was not addressed, the seals had visible stuff still in them that a quick wipe would have addressed, and I found a couple of science projects not checked & removed. These are basic expectations to a refrigerator cleaning. There was to be one appliance included in each visit(refrigerator was an extra charge) kitchen range with a double oven was to be part of the normal clean... the front of the range looked like they missed the step of wiping off the cleaning solution to restore the shine to the metal as did the refrigerator handles. It was clearly discussed during the on site estimate they the cabinet faces and doors were to be wiped clean every time. If they did that It was obvious they did not have an eye for detail. The same result when it came to lights , baseboards & inside windows & sills. Which were part of the specific assignments for the day. I have a 3000 daft house so asked them for my (3) hr cleaning (I though she'd told me three cleaners but there were two) I asked them to address the items mentioned already plus two bathrooms. And include vacuuming the stairs to and the basement family room. Ignoring by request the rest of the downstairs (except for a quick suffering of family room & 1st guest room shelves. Family room shelves were not dusted and was too disappointed at this phase of my walk through after to even look at the guest room. It is hard to write a perfect & detailed review. I heard them laughing and talking while they worked seemed like a happy team. They were both friendly and polite. But for $350? The results do not matchup. I only called White Glove Cleaning because they were recommended to me by my /air duct cleaning service that I have and will continue to ask back. I work at home and was in my office.while they worked -keeping my small dogs in the room with me and out of their way. My work takes much mental focus and the cleaning team did not seem to respect that either. Not helpful. Will clean for myself or use another service when I get brave enough to hire help in the future. I can post my review but won't IF I get a helpful response that isn't just more distraction MarLa Kepler 14016 E 24th Ave Spokane Valley, WA

We have worked with the White Glove team for several years now, and they consistently go above and…read morebeyond! We own a short-term rental, and thanks to the amazing ladies at White Glove, we've been able to maintain a 5 rating. Their attention to detail, reliability, and hard work make all the difference. We truly appreciate everything they do!

Amazing job! These guys were able to come in on very short notice and clean my mothers house from…read moretop to bottom, just in time for the new owners to take possession. Literally saved the day. Would recommend to anyone. Thank you

Believe the hype! This couple is the most genuine, down to earth and hard working cleaning team in…read moreSpokane. They did a deep clean of my house yesterday and I am blown away! I keep noticing extra touches and details all over the house; they are very thoughtful. Everything is sparkling! Thank you so much to this great team for all the hard work. I am going to be a regular customer. Recommend highly.