I had a 3:45 pm appointment with the PA, I gave up at 5:09 when I heard the vacuum. I tried to…read morereschedule but the office staff were all gone for the day. I know some people don't mind sitting around a Doctor's office for an hour and a half without even seeing a Doctor.

From the owner: Dr. Richard E. Gordon, M.D. has been serving Springfield, Ohio as part of the clinical staff of…read moreFamily Practice Associates. Dr. Gordon provides family medical care for all ages. His staff is efficient and provides the best in patient care. Please give Dr. Gordon's office a call for your medical needs.

Refused to take Care source. Went to him years ago and had no problem accepting my insurance…read more Called later and said no more Care source insurance accepted. Must not care if that selective on insurance

Waited an hour to be seen, he looked at his computer for 10 minutes not even talking to me. I was…read moreconfused on everything he was saying, when I asked questions they were not answered. prescribed me medication and the directions were wrong. the pharmacy has to clarify with the office. Staff seemed irritable and unhappy. the whole experience was chaotic, frustrating and disappointing. He looks like hes 200 years old. he needs to retire. I do not recommend him.

My husband's mom had a terrible cough and we urged her to see her doctor. This is a small medical…read morebuilding but it is busy. At this time, there are plenty of parking spots. My mother-in-law is very happy with this practice.

My doctor is great, but the office manager is a complete blank. I would never recommend going here…read moreand I understand why this has a low review steer away from this place the worst facility I've ever seen in my life

if you're looking for a doctor who cares, looks you in the eyes while speaking and explains any…read moreissues with clear communication Dr. Sutter is for you. it took me 6 doctors, after my GP retired, to find him. Even after he left OhioHealth, who would not divulge location, I tracked him to Marysville and so thankful to call him my doctor. The office and staff all were top notch.

Do not choose this practice if you have a Federal Workers Comp claim. No one here understands forms…read moreor reports within the guidelines. It has been an awful experience considering I put my full trust in their competence.