What an incredible experience…read more When I went in for my consultation with Dr. Eileen Zhuo and her assistant, I wasn't even healthily skeptical of Chinese medicine, non-Western practices and acupuncture. I was convinced they didn't work at all. But I also felt like I had nothing to lose. I'd been suffering from severe, two-week-long PMS that basically left me incapacitated, chronically lethargic and sick - for half my life. My period cramps were even worse. I was taking approximately 5-12 Advils a day (200 mg/pill) for several days to combat the cramps, assuring the eventual destruction of my liver. I was prescribed Ketoralac for pain management by my ob/gyn, a medication with a black box warning. Within two weeks of starting acupuncture and taking both kinds of herbs that Zhuo recommended, I was on the mend. The first period after starting acupuncture was without cramps entirely. So was the second. And the third. My PMS started to lift. Or rather, it shifted from severe to mild. Even my intense food cravings disappeared. But oddly, other changes started occurring that nobody at the clinic warned me about. For instance, I now have this incredible, formidable bodily and mental energy that I've never had in my life. Apparently, I'm producing more chi because I'm regaining my health. I have so much energy that I often don't know how to channel it. And my insomnia is practically gone. I always have been a night owl, often taking more than two hours from the time my head hits the pillow to fall asleep. After three months of treatment, I'm sleeping within 15 minutes of laying down, sometimes less. I've never felt more alive or more in control of my life. Not only has this experience changed my mind about non-allopathic healing and Chinese medicine, but it's changed every aspect of everything I do.

I've seen Dr. Zhou for over a decade and she has helped me with everything from infertility issues…read moreto neck pain, and from surgery recovery to help dealing with hot flashes and other menopause symptoms. Her knowledge of women's health issues is outstanding and I've experienced real relief under her care. I've been other other acupuncture providers, and Dr. Zhou is the real deal.

I cannot recommend CCRM Minneapolis or Dr. Kohlmier based on my experience…read more After two IVF retrieval cycles, I was left feeling that my care was poorly managed from beginning to end. Throughout my treatment, I experienced repeated mismanagement, inconsistent communication, and recommendations that, in hindsight, should never have been made. On two separate occasions, I was encouraged to proceed with treatment despite test results that should have prompted a serious discussion about canceling the cycle rather than moving forward. Instead of providing thoughtful, individualized medical guidance, I felt pressured to continue treatment, resulting in significant emotional, physical, and financial costs with extremely poor outcomes. My first retrieval resulted in four mature eggs, but none developed beyond fertilization. After that disappointing outcome, I was told my treatment protocol would be revised to improve my chances during a second cycle. However, during my second retrieval cycle, my treatment plan was changed at the last minute from what had been discussed with my physician. The change appeared to be made to avoid delaying treatment another month, despite the fact that postponing the cycle would have been the more appropriate course of action. I was not given the opportunity to make a fully informed decision regarding the revised plan, and I believe that decision negatively impacted my outcome. Before my retrieval, I was repeatedly told to expect two eggs. When I was instructed to administer my trigger shot, the nurse assured me that I would have two eggs and explained that the trigger would slow the maturation of the larger follicle so it could still be retrieved. Instead, only one egg was retrieved, and it did not fertilize. I was later told that one follicle had become overmature and that the other egg was difficult to retrieve. This was especially upsetting because I had specifically relied on the guidance that proceeding with the trigger and retrieval would still result in two retrievable eggs. After investing so much hope, time, money, and trust into this process, it was devastating to experience another unsuccessful cycle under circumstances that I believe could have been handled differently. I wish the clinic had recommended canceling or postponing the cycle rather than encouraging me to proceed simply to avoid losing another month. Communication throughout my care was consistently inadequate. Information provided by nurses often conflicted with discussions I had with my physician, leaving me uncertain about my treatment plan and without confidence that my care team was aligned. As a patient navigating an already stressful process, clear and consistent communication is essential, and unfortunately, that was not my experience. Following my unsuccessful cycles, I submitted a formal complaint in hopes that my concerns would be taken seriously. Instead, my concerns were escalated to administration but ultimately ignored. My attempts to continue the conversation went unanswered, and I was even prevented from replying to one of their messages through the patient portal. Rather than acknowledging what had occurred, addressing my concerns, or making any meaningful effort to rectify the situation, they chose to end the conversation without accountability. Fertility treatment requires an extraordinary amount of trust. Patients deserve individualized medical judgment, transparent communication, and a clinic that is willing to take responsibility when concerns are raised. Unfortunately, my experience with CCRM Minneapolis fell far short of those expectations. Looking back, I wish I had sought care elsewhere much sooner.

I left CRM of Minneapolis because I had endured years of infertility, and their communication was…read moreseverely lacking. I felt like nothing more than a file in a system. Unfortunately, my experience with CCRM has felt no different. If you have the ear of a nurse, support exists but if you don't advocate for yourself, nobody will. Here's why I am so deeply disappointed and honestly heartbroken: Less than a week ago, I met with the Blue Team for my IVF consult. I had joined CCRM about three months earlier and chose to try IUI twice before moving into an IVF protocol. After that consult, the nurse told me to call on cycle day 1 to schedule my baseline ultrasound, bloodwork, and pre-op physical. She also reviewed my stim protocol and ordered our prescriptions. From that point on, our entire focus was on securing our medication for the upcoming cycle.. just days away. When I arrived at the office today, I was told I needed to pay the full outstanding balance for the egg retrieval cycle--nearly $20,000--immediately. My insurance does not cover IVF, so no, I was not shocked by the cost. What I was shocked by was learning that full payment was due at the first appointment. Had someone from the business office contacted me--via message (app), task (app), or phone call--between my consult and today's appointment, I would have been fully prepared. That single communication would have saved me a tremendous amount of time, stress, and heartbreak. Instead, I was offered my first-ever consult with the business office, where I was met with absolutely zero empathy. I was told that today's appointment was "irrelevant" and that a nurse would not be calling me with next steps unless I paid the remaining balance before their office closed, just two hours later. To make matters worse, before my appointment, the front desk staff told me that if I could put something down today, I could pay the remainder by my next visit. I immediately paid $1,500 and had no issue paying the rest, I just needed a few days to move funds between accounts. Instead, I spent three hours driving, undergoing unnecessary ultrasounds and bloodwork, only to be told: Read the fine print. You should have known. Today, CCRM showed me exactly who they are. I feel incredibly stuck because I have already spent over $4,000 on IVF medications. Starting over feels impossible. But for anyone else going through this, I'm so sorry. This process is already hard enough. Emotional enough. CCRM is not it. And honestly, CRM isn't either. These are the "leading" clinics in the Minneapolis/St. Paul area, which makes this even more heartbreaking. CCRM describes themselves as offering "compassionate fertility care." What I experienced today was anything but compassionate.

Well, since University of Minnesota Reproductive Center in Riverview just announced it is closing…read moretheir doors forever (effective May 2015), I thought people should be aware of what their options are in the Twin Cities. When in doubt, follow the reviews... because they are often spot on. I've been hesitant to write a review, as this is obviously a very delicate, sensitive, personal experience, right? Well, last year, I went to the Center for Reproductive Medicine - St. Paul location, and I definitely would NOT recommend it. While I had a decent experience with Dr. Malo (despite his gruff, matter-of-pack personality), I HATED the front desk staff. After a few visits, I changed to University of Minnesota's Reproductive Center. First, when I walked into their office (conveniently located in Inver Grove with lots of ample parking), all I could notice was the disgusting smell of the office. It reeked of old Indian spicy food mixed with stagnant, disgusting body odor. Dude, I thought pregnant women had a more sensitive sense of smell, right? How in the world are you all tolerating this disgusting odor (ever single time I walk in!). The only place that smells good in this office? The bathroom - because there are air fresheners in there. Next, the front desk staff. The one mid-20's blond female that I consistently had at the front desk was an insensitive, unempathatic b*@(). In fact, I'm hoping karma hits her with infertility years to come. When you go through fertility treatment, you need frequent ultrasounds, blood tests, etc. Trying to fit that into a normal working schedule of 8-5 is very difficult, and scheduling with her while you're going through sensitive, delicate time was trying. In fact, being in the customer service, health field myself, I'd fire her if she was my employee. But hey, I believe in good customer service. The nurses: they were great. I only had two (one was Amy), and they were sensitive, sweet, and compassionate. But you know what, the front desk staff turned me away. Avoid this St. Paul location unless you want cold-hearted staff helping you. Sadly, the U's repro center closing dramatically reduces the options in the Twin Cities now - they had AMAZING front desk staff, nurses, etc. This place fails in comparison. Good luck on your journey. Hang in there. And blow off this place.

I transferred my embryos from Oregon and did 2 transfers, 1 with dr. Casey and 1 with elder dr…read more (maybe Damario), both times I use the same protocol ordered by Dr. Casey. The 2nd one worked and my baby son is very healthy. Staff is very helpful and the protocol is very clear. IVF could be emotional and hard for everyone. Please do not give up!

Very unprofessional people. I took time off my from job to come to this appointment only to be told…read moreI was rescheduled without notice. I wouldn't recommend anyone come here

Extremely disappointed as I took time off for an appointment that I had on my calendar for over a…read moremonth, only to find out today, day of, that they canceled my appointment and can't get me in for weeks from now. Not a good look.

Fanstastic staff and even better individualized care. I would highly recommend Dr. Batcheller to…read moreanyone seeking reproductive assistance!

I have been seeing Kara at Fertile Ground for 6 months. To say that my health-- mental and physical…read more-- is better would be an understatement. Kara is very knowledgeable about all things women's health and fertility. She is just the best. The staff there is extremely accommodating as well as welcoming. I highly recommend this place for women seeking fertility and/or overall health treatments. Thank you Fertile Ground for all you do!

Chandler is phenomenal. My first session, I felt a tremendous difference in mind and body. Within a…read morefew days my breech baby, which had led me to Fertile Ground, had flipped! This was a shock to my doctor who didn't think it was likely at all at this late date. I can't recommend Chandler highly enough and am so glad I was connected.

I've received fantastic care from CRM! The staff is so friendly and responsive to my questions. I…read morefeel like the staff genuinely cares about me and my success! I would recommend them to anyone. I see they have not so great reviews in the past which is interesting because it's opposite of my experience. Dr Demario has been so amazing. They must have worked out the kinks because it's a great clinic!

Well, since University of Minnesota Reproductive Center in Riverview just announced it is closing…read moretheir doors forever (effective May 2015), I thought people should be aware of what their options are in the Twin Cities. When in doubt, follow the reviews... because they are often spot on. I've been hesitant to write a review, as this is obviously a very delicate, sensitive, personal experience, right? Well, last year, I went to the Center for Reproductive Medicine - St. Paul location, and I definitely would NOT recommend it. While I had a decent experience with Dr. Malo (despite his gruff, matter-of-pack personality), I HATED the front desk staff. After a few visits, I changed to University of Minnesota's Reproductive Center. First, when I walked into their office (conveniently located in Inver Grove with lots of ample parking), all I could notice was the disgusting smell of the office. It reeked of old Indian spicy food mixed with stagnant, disgusting body odor. Dude, I thought pregnant women had a more sensitive sense of smell, right? How in the world are you all tolerating this disgusting odor (ever single time I walk in!). The only place that smells good in this office? The bathroom - because there are air fresheners in there. Next, the front desk staff. The one mid-20's blond female that I consistently had at the front desk was an insensitive, unempathatic b*@(). In fact, I'm hoping karma hits her with infertility years to come. When you go through fertility treatment, you need frequent ultrasounds, blood tests, etc. Trying to fit that into a normal working schedule of 8-5 is very difficult, and scheduling with her while you're going through sensitive, delicate time was trying. In fact, being in the customer service, health field myself, I'd fire her if she was my employee. But hey, I believe in good customer service. The nurses: they were great. I only had two (one was Amy), and they were sensitive, sweet, and compassionate. But you know what, the front desk staff turned me away. Avoid this St. Paul location unless you want cold-hearted staff helping you. Sadly, the U's repro center closing dramatically reduces the options in the Twin Cities now - they had AMAZING front desk staff, nurses, etc. This place fails in comparison. Good luck on your journey. Hang in there. And blow off this place.

Krista Olsen, MD, is an excellent OB-GYN. She is extremely thorough, knowledgeable, and helpful…read more She has excellent bedside manner and a wide breath of knowledge. I would recommend any and all women to see her as their physician.

Dr Olsen was called away and a colleague covered for her during my first appointment. The 6 week…read morefollow up appointment with Dr Olsen was awful. She seemed annoyed and impatient. She hadn't read the notes from my first visit or the notes were inaccurate. She rushed through the appointmen. Horrible experience - I am never going back to this clinic.

Meghan is AMAZING. She is smart, caring, and empowering. She's helped me feel so empowered with my…read morehealth and feel so supported. She makes you feel like her priority and you're her only patient. You can tell she is absolutely meant to do what she does and that she loves it. If you go here you won't regret it.

From the owner: Mother Moon Acupuncture specializes in menstrual health, fertility, pregnancy/postpartum care,…read moremenopause and facial acupuncture.