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    Famous Footwear

    2.3 (3 reviews)
    Closed 11:00 am - 7:00 pm
    Updated over 3 months ago

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    7 years ago

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    Julie S.

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    15 years ago

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    REI

    REI

    3.4
    (38 reviews)
    9.8 mi
    $$$

    REI has been around forever, but since the 70s my friends and I have had to order by catalog (and…read morelater online) and wait for gear to arrive. I couldn't have been happier to find the company finally opened a store in the Cleveland area, where there are a lot of places to enjoy nature. The sprawling, modern store has a pretty excellent selection of outdoor clothing, hiking and camping gear, and even a bike shop. If you're in the market for gear, plan on spending a lot of time browsing. I geared-up for a trip to Iceland here and am readying for another adventure in Norway and Sweden, so this will be a shopping trip before I go. I frequent the store for backpacking food, and they have a wonderful selection of it for all three meals as well as snacks. This is a great place to find deals. I got the REI app a few years ago and it will alert you on sale items, which is great because you can purchase in-app and pickup in-store. There is a section near the back of the store where you can great deals on returned or gently used gear. It's kind of like going to a garage sale, but the items I've seen look new and not someone else's trash. Take the time to look through it! The staff have all been quite helpful and cheerful, so I always feel welcome when I visit. I've never had a hassle with returns or exchanges, either. As big as the store is, it feels comfortable to me. I am always eager to find excuses to return!

    Came here for my dad to pick out a sun shade hat for a belated Father's Day gift. He is 85, not a…read morehat guy, but recognizes it's good to cover his head/ears. We needed some help, but there was nobody around. We went to the register, the lady admittedly said she didn't j ow how the Tilly hat adjusted. At $95.00, happy to get it, however, he wasn't quite comfortable with how to adjust it. We went back to loo, at others, I showed him another brand, it seemed easier for him to adjust. It was lighter fabric, covered his ears, and he was comfortable with it. We went to purchase it, the line had one register person and was 6 people deep. They finally called others to check people out. This helped. The store is pricey, no help and long wait at 10:45 am on a Wednesday. It offered no value that I couldn't get online next time. We could've easily ordered a few and returned what we didn't like. I love to support retail brick and mortar, but this experience does not provide a reason with no customer Service and a waste of time! The store was clean. That is a plus. Another plus, getting there at 10 a.m. when they open, parking is reasonable.

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    Famous Footwear - shoes - Updated July 2026

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