They are wonderful, the only cleaners you would need for small, routine, deep clean, large clean…read moreand/or scheduled clean. They are the hardest working team I have ever seen, they are on time, and very nice people. Also, I feel completely comfortable because they are honest and trustworthy with anything. I can say that in my case, they are life savers! Thank You!!!

From the owner: We offer a wide variety of cleaning & upkeep/maintenance services to residential and commercial…read moreclients throughout Illinois! Affordable, local, family owned and operated. Contact us today for a free estimate! Now accepting local business for office cleaning! Schedule with us today!

Great quality work. Pricing was very fair. I never knew just how not clean my house was until she…read moregot her hands on it. If you want a fresh clean house, call them today.

This has been a very positive experience so far. Initially we had a little confusion making…read morecontact, but when I tried again the owner of the business got right back to me to set things straight. We set up a deep clean for my elderly mom's house. The two cleaning ladies showed up right on time and were very friendly and professional and the house looked (and smelled!) great afterwards. They cleaned everything from the top of the refrigerator down to the baseboards. Prices are reasonable and the work was very thorough. We're having them come back once every two weeks now. I would recommend them.

I live in a two bedroom apartment with my 83 year old father. I went to work today and came home…read moreto find that although they took the full $145 they charge to clean my small apartment, but because my bedroom door was closed, they didn't go in and clean my bedroom or master bath. They then left a note saying that they won't enter closed doors, and placed the note in front of my father who was reading a book on the couch!! My bedroom door is always closed as I have a kitten that likes to reek havoc in there, but today, they decided not to ask the man sitting right there if they could enter, but left a note in front of him, cleaned half of my apartment, took the $145 and left. Consider this when thinking about choosing a cleaning company. I left a message asking for them to return and do the rest of the job that I PAID for. I will leave a follow up comment with whether they remedy their ridiculously unprofessional, inconsiderate and unethical decision.

Looks like your team has done it again. My aunt was more than pleased that everything was completed…read moreexactly as discussed. Thank you for getting her stove sparkling clean again.

I contacted through Facebook for a deep clean move out, giving them the square footage of the…read morehouse, how many bedrooms, and that I had a big dog and multiple cats. Their response time was great. We corresponded with questions and they gave a fair quote of just over $700. We scheduled for 9 am on a certain day. The day before the appt, I received a text asking to change the time to between 10-11. I showed up a little before 10. Just after 11 I contacted them and they said the team would be there about 11:30. At 11:40 I contacted them again and they said they were on their way. Glenda and her team arrived a little after 12. We did a walk through and the cleaner asked what I wanted done, like baseboards, etc. I mentioned that it was a deep clean move out and she said "yeah I know." She was surprised there was pet hair and said she didn't bring a vacuum that could handle hair. I let her know that I was clear about the multiple pets and hair when I scheduled. She said she was taking her daughters, who were her team, to lunch and to get her big vacuum and she'd be back in an hour. About 90 minutes later, I get a call from Helen in the office stating that the cleaner was not coming and they were going to try to find someone else. She kept saying that the office was aware of the pet hair from when I booked but there was more than expected. To be clear, Helen had no basis for that claim other than what Glenda told her. There were no pictures, Helen did not see the house, and it was pretty obvious that Glenda showed up unprepared, not knowing there were pets. Helen called me later and asked to reschedule and I said no, I had other appointments coming up that were dependent on the cleaning being done. She apologized profusely and was incredibly polite, stating they would try to get a team out, but still insisting that there was more hair than expected. In the meantime, I had canceled my plans the rest of the day, woke my 3rd shift husband to come help, and we began to clean. I brought my vacuum and got the whole house. Helen called back saying they couldn't find anyone so I said to just cancel it, I was already doing it myself. At that point she said she found someone and they were on their way out to the house. It was nearly 4 pm by this time. The cleaner, Chenese, arrived about 30 minutes later. Let me tell you about Chenese. This woman was simply incredible. She came in with a pleasant attitude, a willing spirit, and an amazing work ethic. I had vacuumed the entire house and she got right to work in the kitchen. She worked fast and had eveything sparkling, from one end of the house to the other, and even did a once over with her vacuum to be sure the job was complete. She should have been given a team, but she ended up having to clean a whole house alone at the last minute, except for what my husband and I did. Shortly after Chenese arrived, I got a text stating they didn't think the flat rate was fair after what had happened and would switch to hourly. They said it was normally $60 per hour but would give a discount and made it $45 per hour. Chenese was there just under 5 hours finishing about 8:30ish, which would have made it $225. After Chenese was done, Helen called back. I told her how amazing Chenese was and that she saved the day. Helen said that they wanted to discuss payment because Chenese was so good they wanted to pay her what she is worth. She rescinded the discounted hourly rate and asked for a flat rate of $500. I told her no. I reiterated to her that I had to cancel everything, wake my husband up, and did a lot of cleaning ourselves. At this point, I did not have faith that they would pay Chenese fairly if I fought for the agreed $45 an hour so I stated I would pay $400 and nothing more and that if there were any other costs, they would have to eat that. Chenese was amazing and I have nothing but wonderful things to say about her. If you ever come across Chenese I., hire her. She's worth her weight in gold.

Amazing job! Kassi helped me clean up my dad's house and was SO helpful. Would highly recommend.read more

From the owner: I am family owned and woman operated business. I have many years of experience cleaning houses…read moreand I'm blessed to have 4 years with Faithful Cleaning. I have a travel radius to up to 50 miles. I am also respectful of your time, and I guarantee to show up on time. My rate for my services is $35/hour. I do deep cleaning - baseboards, windows, fans, floors, walls, bathrooms, bedrooms, kitchens, dusting, cabinets, refrigerators, ovens, laundry, and walls. Construction before and after clean-up. Faithful Cleaning also does Regular cleaning, organizing, and yard work. I will also paint, walls or art canvases. I'm also available to do some wood burning art if you were interested. There is different prices on the art. If you wanted an art project built or/and painted. I'd be interested in doing that too. Feel free to give me a call or text to ask any questions you might have. Call me today at (309) 641-3292 and we can set up a time or day to meet to give a free quote. I do honor Military discounts and first time cleaning discounts. And I'm always available to meet the customer needs. I'm available at any hour to take a call. Feel free to ask me anything. Thank you. Have a blessed day

Very happy with the service provided by Carol's Cleaning Service. I hired them to clean my rental…read moreproperty. The job was well done and for a reasonable price. I will hire them again.

After my fulltime job I work a couple nights baking at Historic Grounds Bakery & Coffee Shop in…read moreMetamora, IL. The owner of the bakery has Carol's Cleaning Service come in and do a really thorough cleaning of all our floors. Most of the flooring is original to the building - over 125 years old, and they are solid oak, refinished about 2 years ago. They do a great job on these floors, very thorough. But what impresses me most about the two people that do the cleaning (I believe they are husband and wife, Mary & Roberto), is what a great job they do in our bakery/kitchen/coffee bar area. It's all cream color tile with pale grout. Plus we have 4 large black rubber slip resistant/schock absorbing mats over parts of the tile floor. Theses mats leave ugly black marks all over and the grout gets really bad in short order. Our floors take a lot of abuse. The floors have never looked as good as they have since Carol's staff been cleaning it. They get underneath ALL of our equipment (which is a feat unto itself), take all movable items off the floor, sweep and then wet clean. They do not cut corners in any way I can see. I feel bad when I start to work because I know I will mess them all up again :-). I have seen the results the last few months and last night I worked the night they cleaned and got to meet the Mary & Roberto. They were nice and polite, very quick and efficient. I was impressed. I asked if they do one-time home cleanings and they do. I gave them my number and I was told the manager would call me the next day. She did. 9:00 am I had a VM on my cell from Jenny. I called her back; she was very nice and is coming out in two days to give me a free estimate. The only reason I am giving 4 out of 5 stars is because I have not had them do my home yet. If you have checked other reviews on line for them that aren't great, just keep in mind they are under new management now.