Because I am a very busy person, I have minimal time to clean but will not tolerate a dirty home. I contacted Peoria Cleaning Pros and was very impressed by the time dedicated to discussing the specifics and areas that required special requests. Their pricing is very reasonable. They did a quality job and left my home smelling so fresh too! I could not have asked for friendlier or more professional service and intend to continue using them! read more

We hired Peoria Cleaning Pros for my cousin, and they did a wonderful job helping her get caught up in her home. They were thorough, asked the right questions, and did a walkthrough to make sure she was happy with everything. I was really impressed with their care and attention to detail. Highly recommend! read more

Left MY Front door unlocked after I stated I would return immediately. Windows not done. Shower not done. It was a "FAIR" price until they HALF did everything. Robbery w a smile is still a robbery. I had family from all over coming for a graduation. No is an appropriate answer IF you can't do the job ! No one has money to waste on scammers. Google's 5 star review is FAKE. Don't waste ur $$$ read more

I contacted through Facebook for a deep clean move out, giving them the square footage of the house, how many bedrooms, and that I had a big dog and multiple cats. Their response time was great. We corresponded with questions and they gave a fair quote of just over $700. We scheduled for 9 am on a certain day. The day before the appt, I received a text asking to change the time to between 10-11. I showed up a little before 10. Just after 11 I contacted them and they said the team would be there about 11:30. At 11:40 I contacted them again and they said they were on their way. Glenda and her team arrived a little after 12. We did a walk through and the cleaner asked what I wanted done, like baseboards, etc. I mentioned that it was a deep clean move out and she said "yeah I know." She was surprised there was pet hair and said she didn't bring a vacuum that could handle hair. I let her know that I was clear about the multiple pets and hair when I scheduled. She said she was taking her daughters, who were her team, to lunch and to get her big vacuum and she'd be back in an hour. About 90 minutes later, I get a call from Helen in the office stating that the cleaner was not coming and they were going to try to find someone else. She kept saying that the office was aware of the pet hair from when I booked but there was more than expected. To be clear, Helen had no basis for that claim other than what Glenda told her. There were no pictures, Helen did not see the house, and it was pretty obvious that Glenda showed up unprepared, not knowing there were pets. Helen called me later and asked to reschedule and I said no, I had other appointments coming up that were dependent on the cleaning being done. She apologized profusely and was incredibly polite, stating they would try to get a team out, but still insisting that there was more hair than expected. In the meantime, I had canceled my plans the rest of the day, woke my 3rd shift husband to come help, and we began to clean. I brought my vacuum and got the whole house. Helen called back saying they couldn't find anyone so I said to just cancel it, I was already doing it myself. At that point she said she found someone and they were on their way out to the house. It was nearly 4 pm by this time. The cleaner, Chenese, arrived about 30 minutes later. Let me tell you about Chenese. This woman was simply incredible. She came in with a pleasant attitude, a willing spirit, and an amazing work ethic. I had vacuumed the entire house and she got right to work in the kitchen. She worked fast and had eveything sparkling, from one end of the house to the other, and even did a once over with her vacuum to be sure the job was complete. She should have been given a team, but she ended up having to clean a whole house alone at the last minute, except for what my husband and I did. Shortly after Chenese arrived, I got a text stating they didn't think the flat rate was fair after what had happened and would switch to hourly. They said it was normally $60 per hour but would give a discount and made it $45 per hour. Chenese was there just under 5 hours finishing about 8:30ish, which would have made it $225. After Chenese was done, Helen called back. I told her how amazing Chenese was and that she saved the day. Helen said that they wanted to discuss payment because Chenese was so good they wanted to pay her what she is worth. She rescinded the discounted hourly rate and asked for a flat rate of $500. I told her no. I reiterated to her that I had to cancel everything, wake my husband up, and did a lot of cleaning ourselves. At this point, I did not have faith that they would pay Chenese fairly if I fought for the agreed $45 an hour so I stated I would pay $400 and nothing more and that if there were any other costs, they would have to eat that. Chenese was amazing and I have nothing but wonderful things to say about her. If you ever come across Chenese I., hire her. She's worth her weight in gold. read more

Looks like your team has done it again. My aunt was more than pleased that everything was completed exactly as discussed. Thank you for getting her stove sparkling clean again. read more

Peoria Cleaning Pros is not just about hiring a service. From the first conversation with Jen it was more about what our needs were and how she and her team could accommodate those needs and still work within the budget we have. Jen took the time to help us streamline a cleaning plan that will not just keep my daughter's apartment clean, but organized as well. My daughter is a resident surgeon and has very little time to do either. Jen assigned Mia to my daughter's cleaning and she does absolutely stellar work and meets all of the goals that we had for hiring a house cleaner. Jen and her staff actually listen and cater to the individual needs of the client, this is something that doesn't usually happen these days. I feel very fortunate to have chosen Jen to maintain the cleanliness of my daughter's home . This is not just a cleaning company - they are helpers; helping people navigate busy lives by paying attention to their needs and helping relieve some of the stress of life. Thank you so much Peoria Cleaning Pros! read more

Peoria Cleaning Pros responded in a timely manner and worked wonderfully with my schedule. The cleaner I had did an amazing job. I had the cleaner focus on my bathroom, tile floors, and my kitchen. It was awesome coming home to a spotless house and it smelled so great. I will definitely be using this service again! In fact I have already scheduled biweekly cleanings! read more

I used this service on Monday. The employee was very prompt and nice and did a great job! I would definitely use this service again!