This company is awesome! They have amazing characters that just look like they came out of the movies and shows. They are professional and they make sure to get every kids involved. And the characters are fun to interact with! Even with the adults. I truly recommend you to use this Fancy Entertainment. Make sure to book early since they are often get booked. I look forward to contact Fancy Entertainment for the future parties and events! read more

We had such an incredible experience with Fancy Entertainment. Not only was the customer service great but the performer was amazing. We had Princess Elsa, and Sofia was sooo happy ! Elsa took her time and was so caring and fun ! We are so grateful and happy with our experience! Definitely recommend !! read more

I hired Fancy Entertainment for my grandson's 1st. Birthday. They were the hit of the party! They were very entertaining and interacted with everyone. The characters look like they came straight from Disney, unlike other ones I have seen. I would most definitely use them again read more

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I'm extremely disappointed in their lack of response for potential customers. I have called, texted, emailed, sent messages on all their social medias for weeks trying to book them for my sons 1st Birthday Party. They have yet to respond. I'm surprised how they are still in business with such poor customer service. If I can give them a negative star I would. I ended up booking with Enchanted Fairytale Parties. They responded the same day and I signed a contract and gave them a deposit. What a huge difference. read more

Fancy Entertainment - Ended up booking with Enchanted Fairytale Parties. - Party Characters Near Me

Amazing show with amazing characters! They actually sing not just lip sing. Their communication isn't the best since they don't answer you until almost 3 days before event. But honestly worth the wait because out of all the shows I've had in my kids party they are the best read more

Always a great experience with Fancy Entertainment. The kids love it! Never any issue with communication, they respond in a normal time frame. read more

I rented on saturday the 21st the whole Mickey gang for my sons first birthday and all I can say is I'm already looking into booking them again it was the best part of the party they were friendly funny and fun the kids had a blast they interacted did games dances sang and made everything feel special they were on time maybe a little early. I would totally recommend this to anyone and I can't wait for my next booking They took the trouble to park somewhere else and walk to the house to not ruin the image for the kids they came in unexpectedly, even the adults enjoyed it it was all perfect thank you fancy entertainment for making my sons first birthday unforgettable! read more

Fancy Entertainment - Party Characters Near Me

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I wanted to start off by saying this company had the most gorgeous, friendly, and entertaining characters. Due to COVID we were unable to visit our happiest place on earth but Fancy Entertainment brought our happy place to us with the most amazing Mr. And Mrs. Mouse I've ever seen close to the real deal in Orlando. The owner is the sweetest and they were punctual and reliable! I will have them on speed dial for all our events! Thank you for making this difficult time absolutely magical!!! read more

Fancy Entertainment - Party Characters Near Me

I've used them twice in 2017 had a hard time to get in touch with anyone They have the worst costumer service I've ever seen I've been trying to book characters on many different occasions since 2019 and they never respond to me to book they would answer one question and then they wouldn't reply back when I'd give them my date and time for booking I tried emailing dming calling and even texting I'd give them less stars if possible and from looking at their Instagram I'm Not the only one who has this issue read more

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P E R F E C T I O N ! Love fancy entertainment! They have the most authentic, beautiful looking characters ! Especially Mickey and Minnie ! They provide lots of options ! The actors are super professional and pay attention to details ensuring the Magic is always there just like Disney ! From the moment they arrive to the moment they depart ! I highly Recommend booking extremely early as you can imagine their characters are in super high demand due to the level of performance they provide ! Thank you Fancy for making all of our family holiday and birthday moments memorable and also supporting our children at local childrens hospitals ! read more

Fancy Entertainment - Party Characters Near Me

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If I could give 0 stars I would. I have been trying to book for my son's birthday for about 3 weeks now. I've emailed , FB messaged, DM and called and no response. This happened the first time I booked with them. It wasn't until I posted a bad review that I got their attention. I was hoping this time would be different, but unfortunately it has been worse. And they charge expensive too. You guys aren't worth the hassle and I'll make sure other people know to avoid you. read more

Fancy Entertainment is by far the best company to hire for your child's special day! Birthdays are very important to our family and I had a vision of what I wanted for my two year old. The characters Mickey and Minnie exceeded my expectations! They knocked on the door asking for Alana as I dreamed of. My two year old was so into it she walked right outside with Minnie and Mickey to start the drive by. She was so happy she didn't cry for mommy like she always does if I'm not by her side. They played with her, danced with her, and then the drive by started. They helped with the gifts and were super fun with the kids and even the adults. Once the drive by ended we did the song head shoulders knees and toes everyone in the neighborhood was joining the dance! It brought everyone together and the birthday girl truly enjoyed the dance show! I am forever grateful for the opportunity of having them in our daughter's celebration. 2 weeks later, it was my daughter's best friend birthday and I hired them again! Elsa and Anna were out of this world! The birthday girl felt so special and the family was full of happy tears! They danced with all the kids and even put the crown on the birthday girl. So so so special! The family was extremely impressed by all the details, games and how punctual and friendly they were. It felt magical. read more

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We have known and been using Fancy Entertainment for many years now and we can not get enough. Hands down the best in the industry! Very professional, high quality and great customer service. We love you guys, looking forward to many more years to come with you guys! read more

Absolutely terrible customer service! I have been trying to contact them for the past 2 weeks to see if I can book a character for my sons birthday which is next month. I tried calling, leaving voice messages, Instagram, emailing and there is NO RESPONSE. They sent an automated email telling me to fill out a form for a formal request and the link didn't even work. I recommend Characters.Io in the event you're looking for great service! read more

I was recommended by a friend who's friend used them. I wrote them an IG message, nothing. I facebook messaged them, nothing. I texted them nothing. I called them, nothing. I receive a message in response to a character i wanted with photos and I respond so that I can book if available, nothing. I call again, nothing. I reply to IG message, nothing. I see they are active today so I IG message them again, nothing. I called, nothing. It's not worth my time. I'd rather pay a responsible company double as this is concerning. If it's this hard to contact them just to give them business then imagine if there's a problem. They have no issues posting on IG though frequently. Especially in between one of my messages. Sad, because they truly have great looking characters. read more

BEWARE!!!! I GIVE 0 stars. Very poor customer service. I have tried to get in contact with these people since mid April. I sent facebook message after message. Someone miraculously answered me and when I responded they never answered again (even when I saw they had updated their page that day), I called the number and left messages and texts several times in a span of a week and nothing. I emailed them and kept getting automated responses. I filled out 5 email questionaires and still NOTHING. How do they make any money? Too bad I'm taking my business elsewhere. These people suck! read more

We hired fancy entertainment for our sons birthday this past weekend and we cannot say enough good things about them! The characters were amazing and the entertainer did an amazing job as well! they always stayed in character and made the birthday party so fun! the kids had a blast with them and my son was so star struck when he saw Woody and Buzz! I 100% recommend this company! THANK YOU read more

Worst customer service ever I have sent 2 inquiries, 3 emails , Facebook messages and no call backs . So disappointing to see this bad attention to clients . read more

These people never responded to any of my inquiries via email, via Instagram - very unprofessional.

This is going to possibly be one of the most honest reviews you'll see here about this company. Yes, unfortunately they haven't been the most responsive this year, however the person behind the company has made sure to explain to her customers why and explaining her personal situation which there is no need for. She cares a lot about her company that she is up answering messages from 3-4am while she has been MIA and updating the characters and their availability. She's pushing through to make sure she can get to everyone. If her company was that bad, then why are sooo many people asking for her? I booked Mickey and Goofy for Christmas Day and I can't wait for it especially since I can't them to Disney and it will be my second son's first Christmas. And yes I was one of those people constantly trying to get to her as well just in case you are wondering, but I'm super patient. People are mad, I get it but this year has been filled with delays for everything and it's been a bad year altogether. This company shows to be a relief from it. I'll update when Mickey and Goofy arrive on Christmas Day morning to surprise my two boys. I know they'll be there and be worth all the waiting, and won't regret booking them! read more

I booked a baby shark and an entertainer for my daughters 1st birthday. Baby shark got there 45 minutes late when we booked him for an hour and his costume was very dirty. It also seemed as if the entertainer did not know what to do with the kids. I was very disappointed. read more

Horrible service. I tried contacting them last year multiple times. I tried for over two months in every way possible, Instagram, email, Facebook, calls, texts. They never get back. I don't know how people book them. The least they can do is just respond and say no or something but to be left in the air???? Horrible read more

love you guys. the best is been 4 years a get you and every time is more than perfect. this are memories that my grandchildren will remember. thank you for everything and yes I want you next year again. read more

I confirmed two characters and an entertainer with fancy entertainment via email several weeks before my event - my daughter's first birthday. They completely stood me up, didn't show up, or respond to any of my texts, calls and emails. Buyer beware!!!!!! read more

If I could give 0 stars, I would. They apparently do not want new customers. I have emailed, called, texted multiple times and haven't received a response. And I have attempted to use them for more than one event. read more

We hired fancy entertainment for a Star Wars Hora Loca show at our wedding. This included 1 hour of music with a Darth Vader on stilts, 3 Storm Troopers, and 1 Jedi drummer. The show itself, was AWESOME. It was a surprise for my now husband and we had a blast. HOWEVER, getting in touch with them for anything was difficult. I had to send several emails and make several phone calls just to hire them. You would think they would be more responsive when someone is interested them in hiring them. Once they were hired, even my planners had a tough time getting the info they needed from them. I would have preferred some more professionalism but It was worth it to see the smile on my husbands face when Darth Vader walked into our wedding reception. read more

Horrible experience. They were confirmed for my daughter's first birthday party. We followed up multiple times. Then the day of the event, they did not show. No advanced notice was given. It's one thing not to be able to accommodate a customer's request. It's another thing entirely to book, fail to respond to repeated customer attempts to follow up, and then provide no notice of cancellation. Buyer beware. As a business owner myself, I am unsure of how they can continue to operate this way and stay in business. read more

I wish I could leave zero stars. I can't believe this "company" is still in business because this is the WORST customer service I've ever experienced. As the other reviews state, I have been calling, texting, emailing, Instagram DM'ing, Facebook Messaging, etc. for 2 weeks. They simply do NOT respond. I promised my 3 year old daughter Snow White on her birthday and these people simply don't care. Save yourself the headache, and contact another company. read more

How are you in business? No1 responds to txt, calls, emails, DMs. I mean how do you provide a service when you do not answer ? I'm shocked. If this is how it is to get a call back, I can't imagine the mess this company is the day of the event. read more

Cannot say enough great things about Fancy Entertainment! They helped make my son's first birthday Disney themed caravan/parade amazing and memorable, despite COVID-19. I had to cancel my original event date due to an unforeseen circumstance and they were great in following up with me to reschedule. The day finally came and my older son split his chin open 10 minutes before our drive-by birthday caravan was set to begin. Fancy Entertainment was extremely understanding and flexible. They delayed our start time, helped manage the cars that were lined up outside, and were very patient while we waited for paramedics to care for my son. The staff helped us keep a great flow during the caravan and ensured that all of our drive-by guests had opportunities for photos and interactions with the characters. I also have to stress that the quality of their characters is second to none and their performance is spectacular. We couldn't make it to Disney, but Disney came to us! They are popular and very busy so reach out to them with enough time and anticipation to ensure their availability. You won't regret it! read more