I needed a notary and I knew Statefarm required their agents to have one in their office…read more The first thing I noticed was how friendly and helpful Dans staff was, everybody seemed happy. Dan also has a really cool piece of StateFarm artwork made of wood in his front office. My wife and I kind of just sat there looking at it for 5 minutes. It's worth the trip just to see that. Dan himself was the notary and was extremely pleasant, like I said everybody was happy there. We spoke for a minute because my wife and I are from Texas and I know some agents in Texas. Surprisingly Dan had been with StateFarm for like 23 years and we knew some of the same people. After the chat, he verified our information and notarized our document. Too bad I'm in Texas or else I'd definitely want Dan's office handling my policies. Very professional and very ethical.

I have been dealing with this insurance agent for a couple of years now. Although, his office staff…read morein particular has been dealing with my insurance needs I must say I am overally all disappointed. In particular, I have been dealing with state farm agent Terry Dunlap. What a great and fine gentleman that he is. Extremely knowledgeable and knows the business in and out. Although, I particularly wanted to deal with him. I was brushed off to a newer agent within the office. A little about the insurance business that you may or may not know is that the person whom you are often dealing with gets credit for the sale and policy that is written up. That's how they get paid. I support the long friendship and dealings with Mr. Dunlap but being pushed aside was very disheartening. Secondly, what disappoints me OVERALL with state farm is that if you call after hours, and or sometimes during office hours you can't get your answer right away. Which is really frustrating. When you get the 24 hour good neighbor service they are unable to answer your question and they have to pawn you back over to the agent and wait 24 hours for a response. I had Progressive insurance for about a year. Believe it or not, I was actually impressed that there was staff and knowledge over the phone and was able to follow through with all my requests. Makes me wonder if I should return to the competition.

I have been with LA Insurance for several years (at least 15). The individuals located at this…read morelocation have always been amazing, but I do want to give a special thank you to Wesliann. She is such an amazing person and does a fantastic job at looking out for the clients and their needs. - D. Baker

my first time buying a car I got charged $800 a month for a 2015 Malib $220 week idk if they was…read moretryna take advantage of me but I feel scam and very suicidal

Emily was super energetic when selling us insurance, but totally absent when we needed help. It…read moretook 3 weeks to get guidance on an issue, all along she kept sending me the same information I already had, and would take as long as a week to reply. Really good at "blowing smoke".

Dillion is a ROCKSTAR! I always feel like he's right there to help when I need him and he keeps me…read morefully covered & my cost low! I've referred Dillion to many many family members and friends. If you're looking for an amazing agent that will find you incredibly low rates & bundles to cover everything you need and be personable and knowledgeable - call Dillion at Russell Schrader Insurance.

This is a great agency to have insurance through, great customer service, considerate staff, and…read moreCliff Hart is very knowledgeable & dedicated to a great customer experience!