I was referred to Riley after closing on a commercial property. Business insurance is a must. I was…read moredreading the process because of my bad experience with insurance brokers in town. BUT I was shocked by how responsive and empathic Riley was. He clearly communicated his schedule, made himself available through text, answered when I called, and responded to every question and concern. He even listened to my business needs and created a custom commercial insurance plan...that was AFTER he spent the time to research my business thoroughly. He's a Santa Barbara native, born and raised, and it shows. He's proud of his work and cares about the businesses in our community. I often walk by his office and see him at his desk. He's like an old school, small town agency. And he actually shows up to work. I am waiting for the day California finally gets its act together and allows Farmers to write home insurance again, because I've decided I'm moving everything to Riley, back from AAA. His accessibility, honesty, friendliness, and pride in his work is worth any premium over AAA.

This guy is extremely fast on his response (same day, and at times within the hour I emailed him)!…read moreI was shocked that he provided me different quotes for our cars & home with different scenarios over the holiday weekend. Other agents may not work over the weekend or respond as fast as him. He also took the time to explain the terms or coverage we didn't understand. If something happens to your home or car wouldn't you want your insurance agent to be knowledgeable and respond ASAP instead of within the week? If so, Riley is your man.

Looking for new or improved insurance is no walk in the park. Before I found Cody Allen at Atlas…read morePlus I had spoken to 7 different agents at different companies, all who said they couldn't get me a better rate or increase my coverage without dramatically raising my rate. Our agent Cody looked at our specific situation and with a little research was able to save us money and get us better coverage than we've ever had before. I love this company. They really take care of their customers. Even the owner, Sabrina, reached out and helped in building our policy. Going forward, we will be using them for all our insurance need

Cody Allen is our go to insurance guy! After shopping around for the best rates and coverage, Cody…read morecame through and was able to beat all of them with the best coverage. The whole process from getting quotes to coverage was seamless with the help of Cody and Atlas Insurance. He is always very prompt at returning calls and answering any questions we have. I would definitely recommend Cody and Atlas Insurance to anyone looking for a high quality insurance agent.

Kelsi is the best! She is our agent and really takes care of anything we need. Top notch! Thank you!read more

Ken and his team are simply OUTstanding! It's one thing to find a competitive policy but they…read morestand behind the policy they sell you and advocate for you! Though Ken has a team he will dropped everything and get involved if necessary....

Select Insurance Services just saved me money on my auto and life insurance. Five stars for their…read moreservice!

Select Insurance Services is a great resource for my family and I. Every time I refer a friend or…read morefamily member they always help them and go above and beyond. They have helped my family with life, auto and home insurance and they help my sister with her business insurance. No matter the question I have they're happy to help and I get the best customer service! Thank you, Select Insurance!

Do not use Liberty for Home Insurance please!!!!! My husband and I were fire victims of the…read moreNorthbay fire back in October 2017. We were in ICU for over 8 days and almost lost our lives. Our Insurance adjustor told us six months ago and in writing that we qualified for 180% replacement replacement cost coverage because our area was in a catastrophe and we qualified as such. When it was time for the final payout and replacement coverage supported by their adjustor showing coverage exceeded the 80% , the "LARGE LOSS CLAIMS ADJUSTOR/TEAM MANAGER" said we were mistakenly informed and that there was an error. LIBERTY MUTUAL YOU SHOULD BE VERY VERY ASHAMED OF YOURSELVES!!!!

I was referred to them by a friend and from there I sent an email asking for a quote on a place…read morethat was just purchased. Natalie was fantastic and had sent a estimate that was presented in a small video which was fantastic because it was easy to understand. Her communication back-and-forth was on target and she has answered all my questions so far. I will definitely use them in the future for any Insurance needs!

I filled a form for homeowners insurance on their web site twice in one week. Days later I got an…read moreactual email from Natalie to instead click on their "fast app" and fill out that form....which is exactly what I did, filling out a form and attaching my existing policy a 3rd time - just for homeowners insurance!!! Never heard back from them! I can only assume they don't need the business or are very unprofessional. I guess I'll stay with my current provider VNGO, at least they reply to my questions.

Catherine at Santa Barbara insurance was not only a professional she was easy to reach with any of…read moremy questions for my new policy she always had an answer and she was very very passionate about her work it made switching to the new and unsure care plan easy and it's she is a value addition to your company

I was shopping for a new insurance policy and, as usual, got three quotes to compare. All three…read moreinitially came back with the same offer from the same carrier, and I was about to go with another broker when Kat Robinson followed up with additional options. Kat took the time to review all of our existing policies and put together a comprehensive quote. In the end, she saved us a significant amount of money while improving our coverage. It's also great having all of our insurance handled by a single local agency. In a time when minimal service has become the norm, working with Kat was a breath of fresh air. Highly recommend.

I also have used this location Allstate for more than 30 years, under previous management I had no…read morecomplaints for very literally, decades. However under the Thomas era, I can not get a call back, and they will not assign a point person when I have questions, leaving me to call them again and again and again leaving messages, and explaining question to multiple people who work in different locations and apparently do not communicate with each other. This has been true in multiple instances, and having given them many opportunities to correct it, I am now shopping for a new agent.

I carried my car insurance at the recommendation of my parents as they had this car insurance since…read morelived in Santa Barbara. I carried this with me when leaving and moving down south. It was out of convenience but I am a mad and disappointed for keeping this car insurance as they are crooks. I've called and spoken with them multiple times to get help in reducing my monthly payment when I have a clean driving record for over 20 years and my mileage is very low as I don't drive far distances and work remote 2 days a week. I'm mad at myself for keeping them out of convenience when this business has done nothing to help me or keep me as a customer. With this said I am leaving and moving my car insurance within this week. I came here to leave a true and bad review that they deserve and hope that people read this and do not patron them as they deserve to close and layoff their useless employees.

Worthless. After 19 years of insurance by Allstate and Alain as my agent, Allstate dropped me due…read moreto increased fires in California, and all Alain could say was "sorry." No attempt to refer me elsewhere, no attempt to look for alternative plans, no discussion of how I could look at the California FAIR plan and what I should be looking for. Just "sorry" and I am on my own looking for a new home owners policy. As I called around, I found several agents who I spoke with making suggestions, where to look and what kind of policies and limitation I should look for. Most were very helpful and were willing to put time and energy in looking into options. If you want a salesman who lines his own pocket but offers nothing but "sorry" when you need assistance, Alain is the agent for you. Otherwise, stay away from this worthless agent.

I've been with Allstate and Alain Welty for several years now. They stood by me when my daughter…read morestarted driving as a teen-ager and then were there for me again when I bought a house and needed a homeowners policy. Both Alain and his associate Jorge Amezcua are very knowledgeable, and are more than willing to answer every question, review every detail, and consider various scenarios in order to help me make decisions about coverage. Their dedication to their clients is solid, and they go out of their way to make difficult situations less difficult. I very much appreciate their ethics, professionalism, courtesy, and dedication!

By the best insurance in TOWN!! If you are looking for any kind of insurance please go and look…read morefor Isabel at Baratto. Isabel in the office is the best agent shes so kind, understanding and takes her time to explain in detail all of our insurance documents. She took her time to explian my homeowner documents that I had many questions she was so pacient with us. she goes over and beyond to help. We are so happy with her service!

I can't express how grateful I am with Isabel Vega for her help during my claim process, the…read moreendless hours and support was very much appreciated. You are one great agent and I admire your work, patience and dedication to your job!